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  • Motor Vehicle Repair, Information for Businesses - Division of Consumer Services, DOACS
    Frequently Asked Questions How is repair work authorized By the customer s signature However the customer may be advised of the estimate by other means telephone fax mail etc but you should note on the work order all specifics of the notification and authorization to protect yourself in the event of a claim What should I do with the signed paper Always give the customer a copy of any document requiring their signature Keep a copy for your records F S 559 905 1 559 911 559 920 12 How long do I have to keep records of my business One year F S 559 915 1 Can work be done in excess of the work listed on the written estimate work order You may not exceed the amount of the written estimate by more than 10 or 10 percent whichever is greater but not to exceed 50 without the written or oral consent of the customer It is suggested that specific notes of the additional authorization be added to the written estimate work order F S 559 909 1 b When does the customer get the invoice When the work is finished or when the customer cancels any work order or declines to have the work done and you have charged diagnostic fees F S 559 911 What must be on the invoice The invoice may be provided on the same form as the written repair estimate The current date and odometer reading of the motor vehicle A statement indicating what was done to correct the problem or a description of the service provided An itemized description of all labor parts and merchandise supplied and the costs of the merchandise Any items or merchandise provided with the repair at no cost or reduced cost to the customer must also
    http://www.800helpfla.com/mvr_business.html (2012-11-21)


  • Info for Businesses, Intrastate Moving - Division of Consumer Services, DOACS
    only Household Moving Services Renewals Renewal by Mail If you need to renew your registration and have not received an application by mail please contact us at 1 800 HELP FLA 435 7352 calling from within Florida or 850 410 3800 calling from outside of Florida You can also contact us via email Performance Bond SAMPLE PDF WORD Certificate of Deposit SAMPLE PDF WORD Florida Laws Chapter 507 Florida Statutes F S Frequently Asked Questions Who has to register Any person who intends to open or operate as an intrastate mover of household goods or moving broker shall prior to engaging in such activity register with the Department What documents are required to register Proof of insurance such as your insurance certificate and certificate holder and or original surety in the amount of 25 000 bond A copy of your policy declarations page or insurance card will not be accepted Coverage must include Cargo liability for loss or damage to household goods not less than 10 000 per shipment Motor vehicle coverage including bodily injury and property damage liability in minimum amounts of auto liability is required even if you don t own your own truck s 50 000 per occurrence for commercial vehicle gross weight of less than 35 000 pounds 100 000 per occurrence for commercial vehicle gross weight of more than 35 000 pounds but less than 44 000 pounds 300 000 per occurrence for commercial vehicle gross weight of 44 000 pounds or more Is the registration assignable No a registration issued pursuant to this act is not assignable or transferable Are there any additional requirements Yes required insurance coverage must be current and maintained throughout the registration period Insurance and surety must be issued by a company authorized to transact business in this state the
    http://www.800helpfla.com/moving.html (2012-11-21)

  • Info for Businesses, Pawnbroking - Division of Consumer Services, DOACS
    a pawnbroker transaction form What happens if my merchandise is lost or stolen while in the pawnbrokers possession Section 539 001 13 d F S The pawnbroker may replace your item with like kind of merchandise of equal value If you are not satisfied with what is offered you may file a complaint with our Division of Consumer Services Does the pawnshop have to grant an extension on a pawn No Section 539 001 IV F S but according to the Pawnbroking Act you have 60 days from the date of the pawn to pick up your merchandise with payment of principle and finance charge A pawn may be extended upon mutual agreement of the parties Is there a limit on the number of extensions that may be given on a pawn No Section 539 001 11 b F S states there is no limit on the number of extensions that the parties may agree to Extensions are by mutual agreement between the pledgor and the pawnbroker What is the definition of default date Section 539 001 2 s defines default date as the date the pledgor s right to redeem expires Can a default date be extended at any time before the pawn goes into default Yes Section 539 001 11 b F S the pawn may be extended to a subsequent date by mutual agreement between the pledgor and the pawnbroker Can law enforcement require a pawnshop to transfer pawn transactions electronically Section 539 001 9 b F S If a pawnbroker presently has computer ability and law enforcement supplies the appropriate software then a pawnshop is required to electronically transfer If the pawnbroker does not have computer capability the law enforcement agency may provide the necessary computer equipment Can law enforcement take possession of misappropriated merchandise Yes
    http://www.800helpfla.com/pawnbus.html (2012-11-21)

  • Professional Surveyors and Mappers - Division of Consumer Services, DOACS
    in the active practice of surveying and mapping Your experience must indicate that you were in responsible charge of the accuracy and correctness of the surveying and mapping work performed The completed surveying and mapping degree must have included not fewer than 32 semester hours of study or its academic equivalent in the science of surveying and mapping or in board approved surveying and mapping related courses Work experience acquired as a part of the education requirement does not count as experience in responsible charge Option 2 You must be a graduate of a four year course of study other than in surveying and mapping at an accredited college or university approved by the board and have experience of six or more years as a subordinate to a registered surveyor and mapper in the active practice of surveying and mapping You must demonstrate that you were in responsible charge of the accuracy and correctness of the surveying and mapping work performed for at least five of the six years The course of study must have included not fewer than 32 semester hours of study or its academic equivalent You must have completed a minimum of 25 semester hours in surveying and mapping subjects or in any combination of courses in civil engineering surveying mapping mathematics photogrammetry forestry or land law and the physical sciences Any of the required 25 semester hours that were not completed as part of the four year course of study may be approved at the discretion of the board Work experience acquired as a part of the education requirement does not count as experience in responsible charge Applicants for licensure by endorsement are entitled to take the Florida Jurisdictional Multiple Choice Examination after approval by the Board to practice in the State of Florida as a
    http://www.800helpfla.com/psm/psm.html (2012-11-21)

  • Bureau of Standards - Division of Consumer Services, DOACS
    registered by the Department for sale to the public The Bureau of Standards is responsible for conducting inspections at the 9 025 retail facilities and inspects more than 60 000 commercial measuring devices each year Inspections included calibrating tests proper installations and maintenance of measuring devices and attached equipment price gouging investigations testing for water and debris verification of backup electricity generation equipment and wiring labeling of petroleum dispensers at both wholesale and retail facilities retail scales pharmacy balances industrial and livestock scales vehicle scales and taximeters Inspectors also routinely test the accuracy of retail price scanners as well as the accuracy of labels and net contents of pack food items packaged goods such as dry goods household items building and construction materials gardening products and hundreds of other products purchased daily by consumers and business The Bureau s metrology laboratory maintains the state s primary standards of mass length and volume It also provides calibration services to the commercial measurement industry scientific and law enforcement labs manufacturers and the aerospace and technology industries Florida Laws s 501 91 F S Antifreeze Act of 1978 Chapter 525 F S Gasoline and Oil Inspection Chapter 526 F S Part I Sale of Liquid Fuels Chapter 526 F S Part II Sale of Brake Fluid Chapter 531 F S Weights Measures and Standards 5F 1 F A C Weights and Measures 5F 2 F A C Gasoline and Oil Inspection 5F 3 F A C Model State Packaging and Labeling Regulation 5F 4 F A C Voluntary Registration of Servicemen and Service Agencies For Commercial Weighing and Measuring Devices 5F 5 F A C Specifications Tolerances and Other Technical Requirements For Commercial Weighing and Measuring Devices 5F 6 F A C Brake Fluid Specification and Standards 5F 7 F A C Uniform
    http://www.800helpfla.com/Standards/Standards.html (2012-11-21)

  • Info for Businesses, Telemarketing - Division of Consumer Services, DOACS
    Florida all of my customers are out of state The law will still be applicable It defines doing business in this state as a call from Florida or a call to a purchaser in Florida How much does the license cost The application fee for the business is 1500 annually The application fee for the salesperson is 50 annually The security can be in the form of a surety bond a certificate of deposit or a letter of credit and the minimum amount of this security is 50 000 00 Are there any exemptions to this law Yes currently there are 28 paragraphs of exemptions If you would like to receive the telemarketing application packet of information that will include a reprint of the telemarketing law the administrative rules application forms security forms and affidavit of exemption please contact us I think I am exempt from licensing but the occupational licensing people still want something in writing before they will issue an occupational license What do they need They will want to see an affidavit of exemption The affidavit will be included in the telemarketing application packet Fill it out sign and notarize it make a copy for yourself and send the original to us Show your copy to the occupational licensing office and the letter you received from our office acknowledging your affidavit of exemption What should I do when I receive my license or affidavit of exemption letter The law requires you to display these documents in a prominent location When you apply to renew your occupational license you will be asked to show either your telemarketing license a copy of your affidavit of exemption and acknowledgement letter you received from our office Can you tell me what the telemarketing law requires The law requires businesses that solicit
    http://www.800helpfla.com/tmkfaq2.html (2012-11-21)

  • Info for Businesses, Sellers of Travel - Division of Consumer Services, DOACS
    is required for each independent sales agent s 559 928 F S Persons who have contracted with the Airlines Reporting Corporation ARC for 3 years or more under the same ownership and control are not required to register but must have a statement of exemption issued by the Department in order to obtain an occupational license Sellers of travel that offer vacation certificates must have contracted with ARC for 5 years or more under the same ownership and control to qualify for this exemption What is required for registration Sellers of Travel that DO NOT offer vacation certificates must submit a completed registration form 300 non refundable fee and proof of assurance in the form of a Surety Bond in an amount not to exceed 25 000 A Seller of Travel that DOES offer vacation certificates must submit a completed registration form 300 non refundable fee 100 00 document submission fee and proof of assurance in the form of a Surety Bond in an amount not to exceed 50 000 Your registration will be denied if Registration form and fee are NOT supplied OR Surety Bond is NOT completed properly Seals signatures by principal and witnesses are missing Power of Attorney is not included with Surety Bond OR Original documents for Surety Bond must be submitted COPIES WILL NOT BE ACCEPTED What are the annual fees for Sellers of Travel Registration 300 00 Vacation Certificate Document Submission fee 100 00 Additional fee ONLY if offering vacation certificates ALL FEES ARE NON REFUNDABLE How long is the registration in effect All registrations are valid for one year beginning the day the certificate is issued unless suspended or revoked for cause What are the penalties for failure to register Civil or administrative fines of up to 5 000 for each violation cease and desist order and injunctive relief Each sale or attempted sale may be considered a separate violation Is any public notice and disclosure required by this law Registered Sellers of Travel must include the following phrase in their contracts NAME OF FIRM is registered with the State of Florida as a Seller of Travel Registration NO Each advertisement of a Seller of Travel MUST include the phrase Fla Seller of Travel Reg No In addition all registered Sellers of Travel shall prominently display in the Seller of Travel s place of business including branch offices the certificate issued by the Department of Agriculture and Consumer Services How long does a Seller of Travel have to file a security The security is renewed ANNUALLY Persons who have been in the travel business for 5 or more consecutive years in compliance with Florida law may apply to the Department for a waiver of the security by filing an Application for Security Waiver and providing the necessary documentation How long does the Department hold my security Florida Law gives consumers the right to file a claim against the security provided by a business the claim must be made in writing to the Department
    http://www.800helpfla.com/sotbus.html (2012-11-21)

  • Game Promotions/Sweepstakes - Division of Consumer Services, DOACS
    a game promotion is filed does not imply approval or endorsement by the State of Florida A game promotion offered in Florida which have prizes totaling more than 5 000 must be filed with the department seven days prior to commencement A trust account or surety bond is also required from the operator unless they have conducted game promotions in Florida for at least five consecutive years and they have had no civil criminal or administrative actions instituted against them for a violation of s 849 094 during that five year period This protects citizens who participate by ensuring compensation if the game operator is unable to award prizes offered in the promotion The rules must be published in all advertising and conspicuously posted Game operators must give at no charge a list of winners to those who request it A violation of the game promotion law can result in a civil penalty of up to 1 000 per violation an injunction and in some cases if appropriate referral for criminal prosecution Back to Top What Makes a Game Promotion Illegal Failure to file with the Florida Department of Agriculture and Consumer Services Winners are predetermined The game is manipulated for winners to be determined during a particular time period or geographic area Arbitrarily removing disqualifying disallowing or rejecting entries Printing or circulating false deceptive or misleading game promotion literature Requiring an entry fee payment or proof of purchase to enter Back to Top What Can I Do A game promotion is a marketing technique designed to induce you the consumer to purchase a product or service The following tips are suggested to help you determine if a promotion is a scam Always read the fine print Pay close attention to the details of the game promotion Don t send
    http://www.800helpfla.com/sweeps.html (2012-11-21)