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  • Bibliography
    Leaders Framework for Decision Making Harvard Business Review  Stewart T 2001 The Wealth of Knowledge Intellectual Capital and the Twenty first Centrury Doubleday  Sveiby K E 1997 The New Organizational Wealth Managing and Measuring Knowledge Based Assets San Francisco Berrett Koeher  The BC Forest Service 2005 06 Integrating Knowledge Sharing and Collaboration Within the Forest Service British Columbia Canada  Wiig K 2002 Knowledge Management Has Many Facets Retrieved August 16 2009 from kwork org The Association of Knowledgework http kwork org stars Four KM Facets pdf   CAPABILITY AREA 2 NETWORKS AND COMMUNITIES Anklam P 2008 Net Work A Practical Guide to Creating and Sustaining Networks at Work and in the World Retrieved 2009 23 October from Making networks work at work and in the world http www pattianklam com network html Callahan S 2006 Techniques for Expertise Locator Retrieved October 23 2009 from Anecdote Whitepapers http www anecdote com au whitepapers php wpid 13 Canadian Health Services Research Foundation n d Knowledge Exchange Retrieved October 23 2009 from Network Notes http www chsrf ca knowledge transfer networks notes e php  Charam R 1991 How Networks Reshape Organizations for Results In R Howard The Learning Imperative Managing People for Continous Innovation pp 111 129 A Harvard Business Review Book Cross R Parker A Prusak L and Borgatti S 2001 Knowing What We Know Supporting Knowledge Creating and Sharing in Social Networks Organizational Dynamics Dixon N Allen N Burgess T Kilner P and Schweitzer S 2005 Company Command Unleashing the Power of the Army Profession West Point The Centre for the Advancement of Leader Development and Organizational Learning MacGillivray A 2009 Knowledge Intensive Work in a Network of Counter Terrorism Communities The Handbook of Research on Knowledge Intensive Organizations Edited Authored by J Kociatkiewicz  D Jemielniak eds Hershey  IGI Global National Aeronautics and Space Administration n d NASA Team Collaboration Retrieved October 23 2009 from Federal Knowledge Management Working Group KMWG http wiki nasa gov cm wiki id 1926 Open Space n d Welcome to Open Space Retrieved October 23 2009 from OpenSpaceWorld http www openspaceworld org Owen H n d A Brief User s Guide to Open Space Technology Retrieved October 23 2009 from Opening Space for Peace and High Performance http www openspaceworld com users guide htm Reinelt C 2008 May 22 Leadership Learning Community Retrieved October 23 2009 from Social Network Analysis and the Evaluation of Leadership Networks http leadershiplearning org blog claire reinelt 2008 05 22 social network analysis and evaluation leadership networks Rumizen M 2002 The Complete Idiots Guide to Knowledge Management Madison CWL Publishing Enterpises Snowden D 2002 Complex Acts of Knowing Paradox and Descriptive Self Awareness Journal of Knowledge Management 100 112 Stewart T A 2001 Intellectual Captial New York Double Day Wenger E n d Etienne Wenger Publications Retrieved October 23 2009 from Books http www ewenger com pub index htm Wenger E White N and Smith J D 2009 Digital Habits Stewarding Technology for

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  • What do we mean by knowledge?
    that shows that B C wine sales have steadily increased over the three year period but most notably after the policy was implemented The data has been transformed to information To come up with possible explanations for the increase in sales the analyst considers additional information speaks with known wine producers and distributers and consults with an expert she met at a conference After examining all this information and using

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  • Practice guides
    1 Leadership and Strategy Practice Guide 1 Strategy Design Practice Guide 2 Metrics Capability Area 2 Networks and Communities Practice Guide 3 Networks and Communities Practice Guide 4 Community of Practice Capability Area 3 Experiential Learning Practice Guide 5 Peer

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  • 1. Ministry of Housing and Social Development Review Boards
    and develop future leaders while ensuring that mission critical knowledge was not lost when staff retired The Practice The ministry had adopted the process of using â review boardsâ through which to conduct performance evaluations of managers and supervisors In 2008 09 this practice won a Premierâ s award The review board starts with supervisors who assess their staff This performance evaluation is then brought forward to a ministry wide

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  • The BC Forest Service: Mobilizing knowledge in a complex and unpredictable environment
    of learning conversations Exhibit 3 There have been six phases of ministry wide conversations over several years gradually building new knowledge improving cross boundary knowledge sharing and developing capacity for change Exhibit 3 Knowledge and capacity building conversations in the BC Forest Service Source Compiled by the Office of the Auditor General of B C  Each â conversationâ drew from a range of experts and resource material and helped to move the organization forward Diverse high quality feedback was included and opportunity for learning and adjustment was provided The â Strategic Conversationâ was a ministry wide initiative where all staff were asked to develop scenarios about the future of the BC Forest Service This process generated about 1 800 scenarios about the future from across the province The conversation itself helped ready the organization for change and drew out knowledge from across different levels in different regions These scenarios are stored in a database and are currently being used to support new business transformation efforts Employees spoke about the value of this work saying the organization could never have realized transformation without these initial steps that shifted culture over several years Networks and Communities Efforts to stimulate networks and decrease degrees of separation were built into many of the Forest Service s business initiatives The proposal for a major overhaul of policy process in 2005 was one of the first to show strong knowledge management links in some of the expected benefits it listed such as better ability to demonstrate results provides opportunity to identify horizontal linkages between divisions and branches allows executive the opportunity to focus more time on strategic linkages instead of responding to one off issues creates a platform to engage with other ministries taps unknown resources in the ministry for good ideas anyone can submit an idea intent is to build a community of practice on policy within the ministry to ensure best practices are built into ministry work and a policy website that can offer other features for skill development such as access to best practice guidelines and how to checklists for policy development  Source BC Forest Service Communities and networks are part of the BC Forest Service strategy One senior manager we interviewed considered them the most important elements of the organization s work with knowledge as a strategic asset There are many internal communities of practice and some that go beyond the ministry Among the functions they serve is providing professional development promoting knowledge creation and enabling new or shared knowledge to flow into vertical structures As one employee stated Communities and networks have helped to reduce duplication It used to be common to find a few people in different branches working on the same policy issues That rarely if ever happens now Many communities within the BC Forest Service appear to have become stewards of knowledge For example the policy community has been actively involved with improving content knowledge and know how around good strategic policy development and deployment as

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  • Publications: 2015 | Auditor General of British Columbia
    Accounts on February 5 2015 BC Hydro The Effects of Rate Regulated Accounting October 2011 This report examines the implications of BC Hydro s use of rate regulated accounting which allows BC Hydro to establish deferral accounts into which it can defer expenses to future years The report was discussed by the Legislative Assembly s Select Standing Committee on Public Accounts on November 25 2011 The first follow up on the report s recommendations is expected in April 2012 Follow up Report Updates on the implementation of recommendations from recent reports October 2011 October 2011 This follow up report contains the self assessed progress of ministries and organizations in implementing the Auditor General s recommendations It also includes two progress assessments The report was discussed by the Legislative Assembly s Select Standing Committee on Public Accounts on April 24 2012 Financial Statement Audit Coverage Plan for Fiscal Years 2012 2013 through 2014 2015 October 2011 The Financial Statement Audit Coverage Plan outlines a three year financial audit plan for the Auditor General detailing which government organizations our Office will audit directly and which will be audited by private sector auditors The plan is prepared according to the Auditor General Act and professional auditing standards and presented to the Select Standing Committee on Public Accounts for approval Observations on Financial Reporting Summary Financial Statements 2010 11 September 2011 This report includes further detail on the audit opinion of the government s Public Accounts as well as further recommendations on financial reporting and an overview of management letters This report was discussed by the Legislative Assembly s Select Standing Committee on Public Accounts on November 25 2011 British Columbia Coroners Service July 2011 The audit focused on the operations of the BC Coroners Service and whether it is meeting its mandate in

    Original URL path: http://www.bcauditor.com/pubs/all?page=9 (2016-02-12)
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  • Publications: 2015 | Auditor General of British Columbia
    ERM in B C government ministries from three angles The report was discussed by the Legislative Assembly s Select Standing Committee on Public Accounts on June 11 2012 Audit of the Academic Ambulatory Care Centre Public Private Partnership Vancouver Coastal Health Authority May 2011 This audit assessed whether the Academic Ambulatory Care Centre P3 project has achieved its value for money goals based on the first five years of the project agreement It also makes recommendations for future public private partnership projects The report was discussed by the Legislative Assembly s Select Standing Committee on Public Accounts on June 27 2011 Unqualified Audit Opinions Are Important May 2011 This additional report is to explain clearly the significance of issuing a qualified audit report Follow up Report Updates on the implementation of recommendations from recent reports April 2011 April 2011 This follow up report contains the self assessed progress of ministries and organizations in implementing the Auditor General s recommendations The report was discussed by the Legislative Assembly s Select Standing Committee on Public Accounts on June 27 2011 Guide for Developing Relevant Key Performance Indicators for Public Sector Reporting December 2010 This project developed a process to help government organizations ensure that their key performance indicators are relevant to clients and stakeholders The report was discussed by the Legislative Assembly s Select Standing Committee on Public Accounts on February 9 2011 Pages first previous 7 8 9 10 11 12 13 14 15 next last Find a publication Keywords Start date Year Year 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 1989 1988 1987 1986 1985 1984 1983 1982 1981 1980 1979 1978 1977 1976 End date Year Year 2017

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  • Publications: 2015 | Auditor General of British Columbia
    Roads Network by the Ministry of Transportation and Infrastructure November 2010 An assessment of whether the Ministry of Transportation and Infrastructure is managing its road maintenance programs with careful regard for cost efficiency and effectiveness The report was discussed by the Legislative Assembly s Select Standing Committee on Public Accounts on February 10 2011 Follow up Report Updates on the implementation of recommendations from recent reports September 2010 September 2010 This follow up report contains the self assessed progress of ministries and organizations in implementing the Auditor General s recommendations The report was discussed by the Legislative Assembly s Select Standing Committee on Public Accounts on February 9 2011 Audit of the Agricultural Land Commission September 2010 The Agricultural Land Commission continues to face challenges in achieving its mandate to preserve agricultural land and encourage farming in British Columbia The report was discussed by the Legislative Assembly s Select Standing Committee on Public Accounts on December 7 2010 Aspects of Financial Management August 2010 This report contains the findings of four separate projects Management of Working Capital by Colleges and School Districts Year end Government Transfer Expenditures Infrastructure Grants Managing Fraud Risks in Government The report was discussed by the Legislative Assembly s Select Standing Committee on Public Accounts on October 20 November 16 and November 17 2010 The second follow up on the report s recommendations is expected in April 2012 Conservation of Ecological Integrity in B C Parks and Protected Areas August 2010 Despite its declared intentions and clear vision to conserve the ecological integrity in British Columbia s parks and protected areas the Ministry of Environment is not successfully meeting this goal The report was discussed by the Legislative Assembly s Select Standing Committee on Public Accounts on December 7 2010 The second follow up on the

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