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  • BVC2015 upgrade - Upgrade Help - BV Commerce Forum
    thanked 87 time s in 84 post s It works properly on the demo store This might have something to do with a customization Aaron Sherrick BV Commerce Toll free 888 665 8637 Int l 1 717 220 0012 WWW User Profile View All Posts by User View Thanks TKatch 3 Posted Friday April 10 2015 3 38 06 PM UTC Rank Member Joined 1 23 2013 UTC Posts 167 Location Joliet IL Thanks 37 times I think the only customization regarding price groups would be the work you did for us with patches Not sure if anything special was done to incorporate volume discounts for patches This might be the case since I just noticed that my Patches product is not working I can add patches to my cart but then trying to get to checkout from there freezes up indefinitely Should I open up a support ticket for this WWW User Profile View All Posts by User View Thanks Aaron 4 Posted Friday April 10 2015 4 00 40 PM UTC Rank Administration Joined 4 2 2004 UTC Posts 1 782 Location Hummelstown PA Thanks 4 times Was thanked 87 time s in 84 post s You should talk to whoever did your BVC 2015 upgrade It sounds like your custom code wasn t merged correctly Aaron Sherrick BV Commerce Toll free 888 665 8637 Int l 1 717 220 0012 WWW User Profile View All Posts by User View Thanks Aaron 5 Posted Friday April 10 2015 4 12 56 PM UTC Rank Administration Joined 4 2 2004 UTC Posts 1 782 Location Hummelstown PA Thanks 4 times Was thanked 87 time s in 84 post s Or possibly that the custom code needs to be adjusted for BVC 2015 Aaron Sherrick BV Commerce Toll free 888

    Original URL path: http://www.bvcommerce.com/forum/yaf_postst7541_BVC2015-upgrade.aspx (2016-01-08)
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  • Merchanttribe to BVC 2013 - Upgrade Help - BV Commerce Forum
    Joined 4 2 2004 UTC Posts 1 782 Location Hummelstown PA Thanks 4 times Was thanked 87 time s in 84 post s No unfortunately we do not have any tools to migrate data from MerchantTribe to BV Commerce We ve gotten a few requests for this though Maybe I can send out an email to gauge the interest level If enough interest exists perhaps we can work something out Aaron Sherrick BV Commerce Toll free 888 665 8637 Int l 1 717 220 0012 WWW User Profile View All Posts by User View Thanks SMJOHN 3 Posted Tuesday October 14 2014 12 57 50 AM UTC Rank Member Joined 6 26 2014 UTC Posts 9 Location Ca Thank you for quick reply User Profile View All Posts by User View Thanks zangxuma 4 Posted Monday January 26 2015 2 22 11 AM UTC Rank Member Joined 1 26 2015 UTC Posts 2 Location UK thank for support mod Fouder CEO Nhat Phat Computer nha dat can tho thanh ly phong net gia cao rao vat thoi trang may loc nuoc aokhoacnu com Int l 1 817 230 5511 viec lam can tho theme joomla cho thue chung cu royal city rao vat mien phi mo quan net WWW BLOG User Profile View All Posts by User View Thanks rishiforum 5 Posted Friday January 30 2015 12 43 43 AM UTC Rank Member Joined 1 30 2015 UTC Posts 1 Location USA Also i have the same question Can anyone help me WWW User Profile View All Posts by User View Thanks JasJr 6 Posted Wednesday March 18 2015 7 42 31 AM UTC Rank Member Joined 3 17 2015 UTC Posts 9 Thanks 2 times being able to transfer at least the customer file would be great WWW User

    Original URL path: http://www.bvcommerce.com/forum/yaf_postst7486_Merchanttribe-to-BVC-2013.aspx (2016-01-08)
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  • Payment Issues - Upgrade Help - BV Commerce Forum
    2014 11 21 10 AM UTC Rank Administration Joined 4 2 2004 UTC Posts 1 782 Location Hummelstown PA Thanks 4 times Was thanked 87 time s in 84 post s Originally Posted by Funni The error message is a system error BVSoftware Cryptography AesEncryption Index was outside the bounds of the array Checking out using credit card using authorize net Sounds like you may need to generate a new encryption key To do this go to Options Site Settings Security Click the Generate New Encryption Key button Are you having any problems viewing past orders i e orders placed on the 5 8 site To test this view a few orders in the admin that were placed on the 5 8 site and that used credit cards Also be sure to view the payment page for those orders If you run into any errors during testing go back to the Security settings page and click the Update data with Old Encryption Keys button Aaron Sherrick BV Commerce Toll free 888 665 8637 Int l 1 717 220 0012 WWW User Profile View All Posts by User View Thanks Funni 6 Posted Monday March 24 2014 11 35 28 AM UTC Rank Member Joined 8 25 2004 UTC Posts 69 When I Click the Generate New Encryption Key button I get the same error page I can see old 5 8 orders and the payment page loads fine User Profile View All Posts by User View Thanks Aaron 7 Posted Monday March 24 2014 12 58 55 PM UTC Rank Administration Joined 4 2 2004 UTC Posts 1 782 Location Hummelstown PA Thanks 4 times Was thanked 87 time s in 84 post s Originally Posted by Funni When I Click the Generate New Encryption Key button I get the same error page What error do you get in the Audit Log when you click this button Aaron Sherrick BV Commerce Toll free 888 665 8637 Int l 1 717 220 0012 WWW User Profile View All Posts by User View Thanks Funni 8 Posted Monday March 24 2014 1 09 32 PM UTC Rank Member Joined 8 25 2004 UTC Posts 69 After I select Generate New Encryption Key I get taken to the error page on the customer side same page after trying to check out In the audit log I get the same exact system error BVSoftware Cryptography AesEncryption Index was outside the bounds of the array User Profile View All Posts by User View Thanks Aaron 9 Posted Monday March 24 2014 1 49 03 PM UTC Rank Administration Joined 4 2 2004 UTC Posts 1 782 Location Hummelstown PA Thanks 4 times Was thanked 87 time s in 84 post s Are you using an alternate location for your encryption keys The default location is the bin folder but you can change this by specifying a path in the Web config appSettings key EncryptionKeyLocation Aaron Sherrick BV Commerce Toll free 888 665 8637 Int l

    Original URL path: http://www.bvcommerce.com/forum/yaf_postst7406_Payment-Issues.aspx (2016-01-08)
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  • Gift Certificate Update - Upgrade Help - BV Commerce Forum
    do to on our end to make ensure a smooth delivery process for our customers Thanks User Profile View All Posts by User View Thanks Aaron 2 Posted Friday November 15 2013 11 03 38 AM UTC Rank Administration Joined 4 2 2004 UTC Posts 1 782 Location Hummelstown PA Thanks 4 times Was thanked 87 time s in 84 post s Jen To get the most benefit you should be using the new One Page Checkout Plus checkout Also you should update your order receipt email template to use the new Order AmountDue tag which matches what is shown on the new checkout page This amount is the order total minus any gift certificates and loyalty points credits i e the amount that was actually billed to a customer s credit card Aaron Sherrick BV Commerce Toll free 888 665 8637 Int l 1 717 220 0012 WWW User Profile View All Posts by User View Thanks msrwu852r30 3 Posted Wednesday September 23 2015 4 12 52 AM UTC Rank Guest Message was deleted by a Moderator Reason Not specified Forum Jump BV Commerce News Announcements BV Commerce Support How Do I Questions Installation Setup Tools Downloads Upgrade Help

    Original URL path: http://www.bvcommerce.com/forum/yaf_postst7306_Gift-Certificate-Update.aspx (2016-01-08)
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  • Error after upgrade: Response is not available in this context - Upgrade Help - BV Commerce Forum
    Users aaron sherrick DEVELISYS Documents BVCommerce App DEV source BVSoftware Cryptography KeyManager cs 147 ASP global asax LoadEncryptionKeys in E inetpub wallcur www2 global asax 58 ASP global asax Application Start Object sender EventArgs e in E inetpub wallcur www2 global asax 32 HttpException 0x80004005 Response is not available in this context System Web HttpApplicationFactory EnsureAppStartCalledForIntegratedMode HttpContext context HttpApplication app 3988565 System Web HttpApplication RegisterEventSubscriptionsWithIIS IntPtr appContext HttpContext context MethodInfo handlers 191 System Web HttpApplication InitSpecial HttpApplicationState state MethodInfo handlers IntPtr appContext HttpContext context 325 System Web HttpApplicationFactory GetSpecialApplicationInstance IntPtr appContext HttpContext context 407 System Web Hosting PipelineRuntime InitializeApplication IntPtr appContext 375 HttpException 0x80004005 Response is not available in this context System Web HttpRuntime FirstRequestInit HttpContext context 11529072 System Web HttpRuntime EnsureFirstRequestInit HttpContext context 141 System Web HttpRuntime ProcessRequestNotificationPrivate IIS7WorkerRequest wr HttpContext context 4784373 User Profile View All Posts by User View Thanks Aaron 2 Posted Wednesday November 06 2013 5 32 02 PM UTC Rank Administration Joined 4 2 2004 UTC Posts 1 782 Location Hummelstown PA Thanks 4 times Was thanked 87 time s in 84 post s Try restarting your website re uploading your Web config file is an easy way to do this This error is most likely happening because your site did not start up properly most likely related to the support ticket you submitted earlier today Aaron Sherrick BV Commerce Toll free 888 665 8637 Int l 1 717 220 0012 WWW User Profile View All Posts by User View Thanks taylorpond 3 Posted Wednesday November 06 2013 5 40 14 PM UTC Rank Member Joined 11 6 2013 UTC Posts 2 Location San Diego Tried that already We are running Windows Server 2008 R2 w IIS 7 5 User Profile View All Posts by User View Thanks Aaron 4 Posted Saturday November 09

    Original URL path: http://www.bvcommerce.com/forum/yaf_postst7296_Error-after-upgrade--Response-is-not-available-in-this-context.aspx (2016-01-08)
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  • Shipping Options not displaying on Checkout Page - Upgrade Help - BV Commerce Forum
    times Was thanked 87 time s in 84 post s Originally Posted by Jen vision That option is currently enabled We currently have the pop up window that displays the shipping rates however it does not show up automatically on the checkout page In that case it sounds like your Cart aspx page was not properly upgraded It should have this register directive at the top of the page Code Register Src BVModules Controls CartShippingCalculator ascx TagName CartShippingCalculator TagPrefix uc And this control should appear on the page just before the closing of the div id carttotals Code uc CartShippingCalculator ID CartShippingCalculator DisplayTax true DisplayHandling true runat server Aaron Sherrick BV Commerce Toll free 888 665 8637 Int l 1 717 220 0012 WWW User Profile View All Posts by User View Thanks Jen vision 5 Posted Thursday October 31 2013 9 29 54 AM UTC Rank Member Joined 11 17 2009 UTC Posts 9 Thanks 3 times Thank you for the information I believe we are almost there As we were testing the pricing when we add a promo code it does not change the shipping within the gray box however it crosses out the old shipping showing the new pricing in the pop up box Please see attachment Is this something that is not within the update Or could this be an error on our part Thanks so much Jenifer Jen vision attached the following image s Screenshot JPG 101kb downloaded 4 time s You cannot view download attachments Try to login or register User Profile View All Posts by User View Thanks Aaron 6 Posted Thursday October 31 2013 10 03 54 AM UTC Rank Administration Joined 4 2 2004 UTC Posts 1 782 Location Hummelstown PA Thanks 4 times Was thanked 87 time s in 84 post s If you reload the cart page after entering the coupon code and then open the shipping box does it show the lower rates If so could you then explain the details of your offer setup so we can try to reproduce the issue here it could be a bug on our end Thanks Aaron Sherrick BV Commerce Toll free 888 665 8637 Int l 1 717 220 0012 WWW User Profile View All Posts by User View Thanks Jen vision 7 Posted Thursday October 31 2013 10 15 57 AM UTC Rank Member Joined 11 17 2009 UTC Posts 9 Thanks 3 times Yes if we reload the page the offer is reflected in the shipping rates However if the wrong promo code is used or if you remove the promo code the discounted rates are still showing Our current offer is Free Shipping on orders over 100 All other orders qualify for 20 off shipping 2 separate promo codes So if a customer tries to use the Freeship promo code on a 75 order and sees that it is not the right promo code and then goes in to add the 20 off code it does not

    Original URL path: http://www.bvcommerce.com/forum/yaf_postst7282_Shipping-Options-not-displaying-on-Checkout-Page.aspx (2016-01-08)
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  • Upgrade To 2013 Missing Information and Errors - Upgrade Help - BV Commerce Forum
    Content OfferTemplate Line 51 OfferEditor ID OfferEditor Line 52 OfferEditor BlockId offer Bvin Line 53 OfferEditor Offer offer Stack Trace NullReferenceException Object reference not set to an instance of an object BVAdmin Marketing OffersEdit LoadOfferEditor Offer offer Boolean force in D www store lonestarcandlesupply com bvadmin Marketing OffersEdit aspx vb 51 BVAdmin Marketing OffersEdit Page Load Object sender EventArgs e in D www store lonestarcandlesupply com bvadmin Marketing OffersEdit aspx vb 15 System EventHandler Invoke Object sender EventArgs e 0 System Web UI Control LoadRecursive 70 System Web UI Page ProcessRequestMain Boolean includeStagesBeforeAsyncPoint Boolean includeStagesAfterAsyncPoint 3063 User Profile View All Posts by User View Thanks Aaron 2 Posted Wednesday October 16 2013 7 14 28 PM UTC Rank Administration Joined 4 2 2004 UTC Posts 1 782 Location Hummelstown PA Thanks 4 times Was thanked 87 time s in 84 post s Originally Posted by michael smartz com After upgrading a Store from BVC 5 SP3 2 to 5 8 we noticed that the Authorize Net Merchant Login and Transaction Keys were missing The fields were also missing when upgrading directly from SP3 2 to 2013 We re concerned that there may be other missing settings that we haven t yet discovered Has anyone run into this issue Yes this is normal I believe this happens during the 5 7 upgrade with all of the PCI Compliance encryption changes Offhand I can t think of any other area of the admin where settings are vaporized Originally Posted by michael smartz com We re also having issues with Sample Offers not working when upgraded to 2013 The Offer worked during the intermediate 5 8 update but didn t work in 2013 This was after both the direct upgrade from SP3 2 to 2013 and when updating from SP3 2 to 5

    Original URL path: http://www.bvcommerce.com/forum/yaf_postst7263_Upgrade-To-2013-Missing-Information-and-Errors.aspx (2016-01-08)
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  • Product Choices and SEO - Upgrade Help - BV Commerce Forum
    comparison or filtering functionality using choices can complicate this Lastly shopping comparison sites like Google Shopping require that each choice product be a separate listing presently the feed engine does not support this though it is something that we will likely add in a future release Aaron Sherrick BV Commerce Toll free 888 665 8637 Int l 1 717 220 0012 WWW 1 user thanked Aaron for this useful post Jen vision User Profile View All Posts by User View Thanks sternyy 3 Posted Friday November 01 2013 10 33 35 AM UTC Rank Member Joined 1 10 2005 UTC Posts 711 Thanks 14 times Was thanked 1 time s in 1 post s I only can speak from our experience We used to have our products all listed separately Although it was great for customers searching for SKUs we found that using choices drove up sales since we switched We no longed list product choices models options as we use them as separate products We also use keywords and meta keywords for all the SKUs so the search will still pull up the product SEO wise we have 1000s of different types of products so to track SEO for each type would be hard to say yes or no to this question but we have greatly benefited from choices It is much easier for our customer s to find what model option they are looking for when it is on one page For example lets say we have a category of 30 products Each product has a minimum of 5 options that have individual SKUs required for purchasing The category now just became 150 products without using choices On top of that for most of our products customers may want to buy a quantity of each option of the

    Original URL path: http://www.bvcommerce.com/forum/yaf_postst7288_Product-Choices-and-SEO.aspx (2016-01-08)
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