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  • Tips to Selecting the Right Merchant Services Provider » Cart32
    to look at the other rates that you will receive with this account Tip 2 Cancellation Fee It is customary for a merchant account to have a cancellation fee For example our cancellation fee is 295 00 if you do not provide 30 day notice If you give 30 day notice then you will not receive a cancellation fee A cancellation fee can be something that is negotiated so if their cancellation fee is high try to see if you can get it waived If they are not willing to work with you I would keep looking for a merchant service company that would be willing to work with you Tip 3 Hidden Fees When you are applying for a merchant services account you should receive a pricing sheet The pricing sheet will list out all of the fees that you will be charged Make sure you look over the pricing sheet and understand how and why you will be charged these fees Tip 4 Talk it out You should be able to contact your merchant services representative with any questions that you may have Make sure you are able to ask all of your questions before you sign anything Talking with your account rep before you sign will also give you the chance to get to know them and this should also give you a clue as to what kind of service you will receive from the company Make sure you like their service now because if you are unable to get a hold of the account representative during the application process just think of how they would handle the issue if you had a problem Tip 5 Feel Comfortable Merchant Services is a big deal for any business so make sure you are confident with your decision If

    Original URL path: http://www.cart32.com/blog/tips-to-selecting-the-right-merchant-services-provider/ (2016-01-08)
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  • PCI: Level 1 and Level 2 Service Providers » Cart32
    Service Providers 18 October 2011 Written by Published in Blog Leave a reply Permalink In the vast world of PCI service providers can qualify as either level 1 or level 2 providers depending on a few different factors You may be asking yourself What exactly is a service provider Visa defines service providers as organizations that process store or transmit Visa cardholder data on behalf of Visa clients merchants or other service providers Although this is a statement from Visa the other card brands have a very similar definition The basic difference in provider level is the amount of transactions processed by the service provider Below are the requirements by Visa and Mastercard Service Provider Level Description 1 Any service provider that stores processes and or transmits over 300 000 transactions annually 2 Any service provider that stores processes and or transmits less than 300 000 transactions annually These two different service provider levels also have slightly different compliance validation requirements Service Provider Level Validation Action Validated By 1 Annual On Site PCI Data Security Assessment Quarterly Network Scan by an Approved Scanning Vendor Qualified Security Assessor Approved Scanning Vendor 2 Annual PCI Self Assessment Questionnaire Quarterly Network Scan by an Approved Scanning Vendor Service Provider Approved Scanning Vendor Tweet Leave a Reply Cancel reply You must be logged in to post a comment Recent Posts Cart32 wants to help you collect your shipping refunds too August 3 2015 Net Neutrality Begins Some Info For You June 26 2015 Mobile Friendly Checkout Pages June 11 2015 Search A Key Component of Web Presence June 5 2015 Cart32 and PayPal Security Update Information May 21 2015 Blog Tags Archives August 2015 June 2015 May 2015 April 2015 January 2014 October 2013 March 2013 February 2013 January 2013 December 2012 November 2012

    Original URL path: http://www.cart32.com/blog/pci-level-1-and-level-2-service-providers/ (2016-01-08)
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  • How-To Pick the Right CMS for your Ecommerce Site » Cart32
    is that forums can be incorporated in a number of ways For example they can be custom built into a CMS or implemented via plug in If your project requires forums be sure to do some research and find out how many come included or what method is required to incorporate them Polls Polls are another great CMS feature If you want to allow your users to vote on specific content you will need a product that supports this feature Extensibility How many add ons called a variety of things depending on the CMS you are using are available How often are they updated Are there add ons that you will actually want and use like the soon to be released Joomla Component for Cart32 Is there support for this CMS Whether it s open source or commercial finding a CMS that offers support is vital If you purchase a product template plug in etc be sure that you can get technical support from the vendor If you opt for an open source product be sure to select one with an active user community Scalability Eventually we all would love to have a site with a ton of traffic but certainly need our site to be able to handle all the traffic Knowing that your CMS can handle a large amount of traffic is very important and most of them can nowadays There are many very popular website running Joomla Drupal and the ever present WordPress However all three interact with their respective database differently and can cause some issues with a very large amount of traffic hitting your site which is a great problem to have Content Management Systems are simply a tool for a job Ultimately you will have to decide what you need for your range of

    Original URL path: http://www.cart32.com/blog/how-to-pick-the-right-cms-for-your-ecommerce-site/ (2016-01-08)
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  • Joomla! and Integrations » Cart32
    add and manage the content on your website with the click of a button Joomla specifically provides users with a vast amount of power and control for their website One of the greatest benefits is the wide range of free plug ins components and modules Why Joomla over the other options WordPress Drupal Joomla is today s CMS It offers all of the functionality and control that a modern CMS should Joomla allows users to easily build large scale websites without web development skills or custom programming What are the benefits of using Cart32 with Joomla Joomla offers a very robust set of features right out of the box giving users the functionality of a modern website while keeping costs low This just enhances the abilities of Cart32 by allowing you to easily add products that will add to the shopping cart without having to hire a specialized developer What are you working on for Joomla and Cart32 integrations Currently the Cart32 development team is working on a plug in to integrate a component called K2 with Cart32 K2 allows you to add content forms for items categories sub categories tags for searches and many more fields This plug in will allow users to add add to cart functionality to their K2 items Our team is also working to develop a full scale product management system component which will allow users to add update and delete products So there you have it folks Straight from the developers mouth We expect to have these exciting new features available soon so keep your eyes open Update We now have our very own Joomla Component and Plugin Please use the following links to download them You will need all three to have the full integration with Cart32 http www cart32 com downloads com

    Original URL path: http://www.cart32.com/blog/joomla-and-cart32-integrations/ (2016-01-08)
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  • Content Management Systems with Online Shopping Carts » Cart32
    wonderful We receive phones calls each and every week from potential clients who are using an open source template solution and wondering if they can use Cart32 s services with their template the answer is YES Cart32 is able to be implemented into any template as long as you can input HTML Don t be scared we have an easy to use form wizard that will make generating HTML simple We have discussed on our blog a time or two about the importance of a PCI compliant shopping cart but one thing that we haven t discussed is the importance of using a shopping cart that provides you with support We receive phone calls from so many clients who tell us that they have a shopping cart services through Blah Company and they cannot get a hold of anyone to fix their issue Sometimes the issue can be crippling like you can t process credit cards there is an error on a checkout page or something even worse When using an open source shopping cart solution it is up to you to find the solution to your question on your own This could take you hours or even days to find the right fix which could end up costing you not only time but money through lost sales One of the best options is to find a template that you like and implement it with a well supported shopping cart like Cart32 J Most of these services will cost a monthly or annual fee However paying around 50 00 per month to run your business isn t so bad when compared to paying rent or paying a developer to build your website right So for all of you who need your website updated or are starting a new ecommerce site

    Original URL path: http://www.cart32.com/blog/content-management-systems-with-online-shopping-carts/ (2016-01-08)
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  • Countdown to the Holiday Ecommerce Season » Cart32
    of Gift Cards during the Holiday Season Importance of Accepting Alternative Payment Methods When thinking about the Holiday Season I am sure it gives some of you heartburn possibly a migraine and some of you may just hear the sound of money rolling in Either way it is good to be prepared so here are some tips about the holiday season from me to you Make a plan NOW about your holiday season approach Don t put it off until next week because even though we have 86 days til Christmas we only have 12 Mondays until that day sneaks up on us Here are few ideas to start thinking about Think about shipping and how you plan on handling shipping during the holiday season Are you going to give free shipping over a certain dollar amount Are you going to provide free shipping on Ground delivery Will you provide gift wrapping and if so how much will you charge to wrap the gift Is there a date that you will no longer guarantee delivery before Christmas People love deals and so you need to be prepared to offer your customers some type of discount during the Holiday season You can setup discount codes in Cart32 based on start and end dates You can go ahead and get the discounts setup so you don t have to worry about it later when you are crazy busy with all of your orders You can even go a step further and get your email marketing pieces designed and ready to send out to your clients If you use Constant Contact you have the ability to set the date for the email to be published Think of a clever way to thank each and every one of your customers during the holiday season

    Original URL path: http://www.cart32.com/blog/countdown-to-the-holiday-ecommerce-season/ (2016-01-08)
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  • Tips to get Exposed using Social Media » Cart32
    48 but do allow for a customized background which you can learn more about here Add a video The web is inundated with blogs but that doesn t mean you should not have one nor does it mean that you can t stand out Blogging about your products or industry can establish you as an expert and bring many folks to your site and hopefully lead them to purchase One of the great ways to stand out is by video blogging or simply summarizing your blog post into a short video Let s be honest would you rather read a long article or watch a fun video Added Bonus of Getting Visual If you name and tag your images correctly tricks rarely work on Google you have a great opportunity to increase your significance and standing on search engines Videos also generally keep people on your pages longer and more likely to get linked back to and shared on other platforms Facebook also takes into account visual imagery when deciding where your stories should appear in the newsfeed You can learn more about that here Get Active Blog Comments You can t expect to get noticed by just sitting and waiting Commenting is a great way to build back links and become active within a community or group A blog comment that is relevant pertinent to the topic and appears as genuine social interaction can get you new connections and exposure Provide Solutions Did you find someone who needs help or has questions about your industry Answer it Forums provide a great opportunity to engage a social community that shares similar interests Forums also allow people to share ideas in an open and moderated environment that is conducive to learning and sharing in a productive manner Say Thanks If and

    Original URL path: http://www.cart32.com/blog/tips-to-get-exposed-using-social-media/ (2016-01-08)
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  • Top 10 Customer Service Mistakes Part 2 » Cart32
    else entirely The article explains it perfectly If you keep referring to Mrs Johnson of Jackson Avenue as Mrs Jackson of Johnson Avenue you can be sure that she will not continue to do business with your company Giving Customers the Runaround Make sure when someone is contacting your company that they get to the right person as quickly as possible I don t know how many times I ve hung up on a call because I had been transferred four or five times If looking for order questions support try to make that specific department the first or second people the customer talks to Sending Canned Responses Customers will have questions it s a known fact How you handle these questions though can vary greatly Some companies opt to send out FAQ that may or may not answer a customer s question These are very impersonal and can make a customer feel like their questions don t really matter to you Try to send out more personal emails that directly address your customer s questions Failing to Listen to Customers Listen to the customer s question s carefully Nothing will tick a customer off more than getting an answer that doesn t even relate to their question Take the time to get as much information about the problem as possible so that you can work up the best solution to resolve their questions or concerns Forgetting the Basics No we re not talking about the alphabet or how to count We re talking about the basics of human interaction Please Thank you I m sorry All of these phrases will carry their weight in gold if used appropriately So there you have it A completed list of the Top Ten Customer Service Mistakes Take note and don t fall

    Original URL path: http://www.cart32.com/blog/top-10-customer-service-mistakes-part-2/ (2016-01-08)
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