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  • What is a Client? » Cart32
    WordPress Hosting Payment Processing Cart32 Gateway Merchant Services Apply Now PayPal Options American Express Payment Gateway Support Knowledgebase HTML Form Wizard Support Resources Support Options About Us Company History Blog Partners Contact Form What is a Client A client is the term used to define a single shopping cart Certain installations of Cart32 can have multiple clients depending on your license Multiple clients are useful if more than one shopping cart is needed For instance if an individual business has www website1 com and www website2 com they will need a separate client for each website The reason behind different levels of client licenses is to allow customers to purchase and run multiple shopping carts without installing the software over and over A single installation of Cart32 can run multiple shopping carts for multiple ecommerce websites assuming you have a multiple client license purchased We offer licenses in 1 5 10 or unlimited client versions For the individual we recommend the single license version or our Cart32 Hosting service Most customers choose to have us Cart32 com host their cart for them This is called Cart32 Hosting and is included in every hosting plan we offer This is equivalent to

    Original URL path: http://www.cart32.com/support/general-information/what-is-a-client/ (2016-01-08)
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  • What is a CVV2/CVC2 Code? » Cart32
    card security code Most people know what a card number is it is the 15 16 digit number on the front of the card and stored in the magnetic strip on the back of the card What most people do not know is that when a credit card is swiped there is actually a second piece of data sent with the number and expiration date called a CVV1 or CVC1 This CVV1 CVC1 is stored in the magnetic strip and helps to verify the card was actually swiped meaning it was physically present So what is CVV2 CVC2 Well first let s define them CVV2 Card Verification Value A 3 4 digit number CVC2 Card Verification Code Same thing as a CVV2 just called differently The CVV2 is crucial in card not present transactions Almost every time a credit card is used by entering the number instead of swiping it the CVV2 number must be sent as well for the transaction to be approved By requiring this this second value you help ensure that you actually have the card and are authorized to make charges with it How Does This Protect Me And My Customers Good question Credit card numbers are often stored by companies in their internal databases This is especially true with online sales systems e commerce These databases unfortunately get compromised when a company is negligent by compromised we mean the credit card numbers are stolen As a security precaution the major card brands Visa MC etc mandate that CVV2 data and magnetic strip data can NOT be stored period So if someone does break into a database and get credit card numbers it will be much harder for them to go around buying things since they do not have the CVV2 number Note Some clients have

    Original URL path: http://www.cart32.com/support/general-information/what-is-cvv2-cvc2-code/ (2016-01-08)
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  • Emails » Cart32
    these instructions Log in to your Cart32 Administration Navigate to the Enterprise Real Time Card Processing tab Mark the checkbox labeled Send Separate Failed CC Email to your preference Fill out the textbox labeled Failed CC Email Subject if you re going to use a failed CC email Note If you d like to style the Failed CC message you can Follow the instructions in this article for How To Style Customize Order Emails to change things If you use plain text the template file is called CustomerEmailFailedCC txt Sending Emails Based On Order Status Cart32 is capable of sending out emails when the status of an order changes Both the order statuses and order status emails are completely configurable Specifying Order Statuses By default Cart32 only has 4 order statuses In Process Shipped Back Ordered Canceled These are controlled via a setting in the cart and can be changed or added to as you have need Follow these instructions to find this setting and make changes Log into your Cart32 Administration Navigate to the Orders Order Settings tab The field labeled Order Status Choices has a semi colon separated list of options for your orders Make changes to this list don t forget to use semi colons to separate different choices as needed for different statuses Click save Now whenever you search for orders on the Orders Show Orders tab your dropdown list for orders will have your new options Creating An Email To Send Upon Status Change Now that we ve created some order statuses or simply decided the current ones are sufficient we can create emails that will go out any time an order is changed to a given status To create an order status email follow these steps Log into your Cart32 Administration Navigate to the Orders Order Emails tab Click Add Email and you ll be taken to a screen where you can edit your order status email Fill out the following fields Name This is the internal name of the order status email Only you the seller will ever see this name Status To Send Use this drop down to specify which status should trigger this email You should see any special statuses you created in this dropdown list HTML Email This option determines whether or not the email should be sent as plain text or in HTML format If you want to style the email with HTML you will need this option set to Yes Subject This is the subject of the email that the customer will receive when the order status email goes out Body This is the major content portion of the email Here is where you will specify your message to the customer When filling out the body and subject note that you can use some dynamic content To the right of the screen will be a couple of dropdown boxes that allow you to insert tags which will pull order information on the fly For example you can specify

    Original URL path: http://www.cart32.com/support/cart-customizations/cart32-emails/ (2016-01-08)
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  • Template Files » Cart32
    Integrations WordPress HTML Form Code Joomla Custom Solution Partners Pricing Hosted Solutions Licensed Solution WordPress Hosting Payment Processing Cart32 Gateway Merchant Services Apply Now PayPal Options American Express Payment Gateway Support Knowledgebase HTML Form Wizard Support Resources Support Options About Us Company History Blog Partners Contact Form Cart32 Template Files Cart32 uses a set of standard set of HTML template files to generate the check out pages your customers see when they check out Since these files are HTML you can modify these templates to meet your specific needs by adding HTML images etc You can access the template files by connecting via FTP to your ecommerce server or the Cart32 Hosting control panel this article The four standard checkout pages you see are in order ItemList html SendOrder html ReviewOrder html ConfirmOrder html Other template files will be displayed based on your settings in the Cart32 administration For instance if you have your shipping settings configured to ask the customer for their zip code or country when they first add an item to the cart this will use the template file called GetShipping html Other features use different template files Product Overview Cart32 Features WordPress Integration HTML Form Code

    Original URL path: http://www.cart32.com/support/cart-customizations/cart32-template-files/ (2016-01-08)
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  • Changing the Cart Buttons » Cart32
    Wizard Support Resources Support Options About Us Company History Blog Partners Contact Form Changing the Cart Buttons You can change the appearance of buttons in the shopping cart such as the Send order or Empty Cart Go to the Cart32 web admin Go to the Shopping Cart category Appearance subcategory Buttons tab Change the appropriate Button Text or add a Button Image by specifying the URL to the image You

    Original URL path: http://www.cart32.com/support/cart-customizations/changing-cart-buttons/ (2016-01-08)
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  • Client Order Confirmation » Cart32
    Processing Cart32 Gateway Merchant Services Apply Now PayPal Options American Express Payment Gateway Support Knowledgebase HTML Form Wizard Support Resources Support Options About Us Company History Blog Partners Contact Form Client Order Confirmation How to change where the client order confirmation email is sent to Log into Cart32 Web Admin Go into the Settings category Company subcategory Enter the email address you want to use into the Email field You

    Original URL path: http://www.cart32.com/support/cart-customizations/client-order-confirmation/ (2016-01-08)
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  • Customizing Cart Pages » Cart32
    the confirmation message that displays when a customer updates an item in the shopping cart This information is passed to the tag for display in the page DeleteItem html Contains the confirmation message that displays when a customer removes an item from the shopping cart This information is passed to the tag for display in the page EmptyCart html Contains the template used when a customer empties the shopping cart IncompleteOrder html Contains the message that displays to the customer if required fields are not completed when submitting an order This information is passed to the tag for display in the page AutoDownload html Contains the message and link when a customer orders a downloadable product CartSummary html Contains the items for the cart summary window This page can be diplayed using an iframe to show customers items in their cart while still on your website Registration html Contains the template used when a customer can login as a user new user or choose not to register based on Cart32 administration settings GetShipping html Contains the template used to get the customer shipping location for shipping estimates when an item is added to cart OrderStatus html Contains the template for customers to view the status of their order as set by you in the Cart32 administration The following tags can be used in the Cart32 template pages to pull information from the Cart32 Web Administration component From the File Company Information tab ClientName Your organization s name ClientAddr Your organization s street address ClientAddr2 Line two of your address ClientCity Your organization s city ClientState Your organization s state ClientPhone Your organization s phone number for customer contact ClientFax Your organization s FAX number ClientEmail Your organization s email address for customer contact From the Appearance tab SendOrderSecureButton Text to display on the Send Secure button SendOrderNormalButton Text to display on the Send Normal button EmptyCartButton Text to display on the Empty Cart button TitleText Customizable text that displays as the title on each Cart32 HTML page TitleImage Image to replace the title text at the top of each Cart32 HTML page You can specify a full or relative URL For example images logo gif or http www yourdomain com images logo gif Title Uses the TitleImage if one is specified Otherwise uses the TitleText BorderWidth Width of the table border Cellspacing Spacing between the table cells Cellpadding Padding between the table cells TitlesColor Color of the title Specify colors using the browser supported color name or the RGB hexadecimal format RRGGBB CurrencySymbol The currency symbol to display next to prices BackgroundImage The URL full or relative of the background images for the pages that Cart32 creates If none is specified the background will be white BackgroundColor The input color Specify colors using the browser supported color name or the RGB hexadecimal format RRGGBB RefererText Customized text for the Click Here to Continue Shopping text at the bottom of each Cart32 generated page HTMLHeader The text that displays directly beneath

    Original URL path: http://www.cart32.com/support/cart-customizations/customizing-cart-pages/ (2016-01-08)
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  • Customizing the Confirm Order Page » Cart32
    Payment Processing Cart32 Gateway Merchant Services Apply Now PayPal Options American Express Payment Gateway Support Knowledgebase HTML Form Wizard Support Resources Support Options About Us Company History Blog Partners Contact Form Customizing the Confirm Order Page You can include the following Cart32 codes in the ConfirmOrder html HTML template files to pull in information for orders SubTotal total without shipping and tax Shipping shipping amount Tax tax amount OrderTotal total

    Original URL path: http://www.cart32.com/support/cart-customizations/customizing-confirm-order-page/ (2016-01-08)
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