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  • Contact Us | Car Watch UK
    are open Monday Friday 9am 7pm Saturday 10am 4pm Sunday closed Calls to 03 numbers cost the same as 01 or 02 numbers and will use any inclusive minutes in the same way as 01 and 02 calls Use this form to contact us denotes mandatory field Name Email Telephone Have you performed a vehicle check Yes No Vehicle registration number Order number Question Please correct all errors highlighted in

    Original URL path: https://www.carwatchuk.com/about/contact/ (2016-04-25)
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  • Car Watch UK: Guarantee Terms and Conditions
    which the vehicle was not purchased and in the enquirer s possession within 10 days Information in respect of vehicles Registered outside of mainland Britain England Scotland Wales at the time of the check Purchases that occurred outside of mainland Britain England Scotland Wales Any claim for loss where you or anyone acting for you know that any part of the claim is false or fraudulent We may cancel the Guarantee and we may also involve the relevant authorities to bring criminal proceedings Any purchase where the acquisition was from a friend relative partner or someone known to you Any claim for loss where you fail to co operate with the police and or us and or our agents Any claim for loss that results from any untrue incomplete or inaccurate data you supply us or any error whether intentional or accidental on your part to include withholding of material data Any claim for loss where you are unable to provide us with the vendor s full name address phone number and evidence of calling same prior to the purchase Any vehicle purchased from a motor trader salvage dealer or any sale advertised as trade Any claim for loss or damage where you are unable to provide us with proof of purchase for a vehicle for which you paid more than 1000 Proof of purchase will be a bank or similar statement displaying a single withdrawal of at least 80 of the purchase price or a cheque draft payable to the vendor which must be made out to the vendor s name as opposed to a third party Any claim for loss in respect of which you have obtained a loan other than with an FSA registered finance company where you are unable to provide us with proof of repayment Proof of repayment will be a bank or similar statement displaying relevant and if appropriate regular withdrawals Any claim for loss in respect of a vehicle for which other than in the case of a loan with an FSA registered finance company you have not paid in full Any claim for loss or damage arising from a purchase which we consider resulted from you failing to act in a reasonably cautious manner to include a failure to consider and or complete any or all of the additional literature we provided at the time of the check A vehicle that has in its history been damaged but was not at the time of your purchase recorded by an insurer as a total loss category A B C D F X or otherwise on MIAFTR Any vehicle purchased from a salvage dealer or auction house or in respect of which the vendor has advised you of any collision fire or water damage history Any vehicle the subject of a category C notification that has not undergone a VIC before your purchase Where the purchase price the sum you paid was 33 or more less than the market price The market price will be deemed by reference to VIP and take into consideration mileage age and value Any vehicle that has been the subject of a plate change transfer in its history Any vehicle that on the day and time of purchase was untaxed and or was not the subject of an MOT in force on that day and or was not the subject of an insurance specific to that vehicle Any vehicle displaying a Q mark and or any vehicle in respect of which the VIN contains the sequential letters VRO a VIN issued by a Vehicle Registration Office Any post 1980 vehicle in respect of which the VIN is other than 17 alpha numeric figures Any check in respect of which you have not provided us a VIN that corresponds with the VIN data we hold before you purchase the vehicle Any claim in respect of a vehicle which without our express written permission you sell after you became aware of information giving rise to the claim Any claim arising from an event before the vehicle was first registered with the DVLA Swansea Any check provided to the motor trade a motor trader or in respect of a vehicle that is covered by a motor trade insurance policy on or subsequent to the date of purchase Any check provided to a finance company Information that we do not provide i e finance data and information that we could not possess on the date of your enquiry i e vehicles that had been stolen but had not been reported as such to the police Data transfer delays We do not guarantee any claim arising from the normal delay understandably and reasonably associated with the transfer of data from the supplier to us These unavoidable delay periods the exemptions are as follows THEFT We do not guarantee checks or purchases that occur BEFORE we received the data in the relevant batch transfer This will be considered an event before the data could be in our possession and therefore excluded from the Guarantee TOTAL LOSS We do not guarantee checks or purchases that occur BEFORE we received the data in the relevant batch transfer nor do we guarantee checks or purchases that occurred BEFORE the insurance company has concluded their involvement in any claim giving rise to a total loss categorisation and or before the insurance company releases the vehicle for disposal AND placed the VRM on MIAFTR FINANCE We do not guarantee checks or purchases that occur BEFORE we received the data from the relevant Finance House This will be considered an event before the data could be in our possession and therefore excluded from the Guarantee A batch transfer is the means by which we receive data from third party suppliers an electronic transfer of the data There is necessarily a delay between data being provided to the third party supplier their inputting the data onto their data system and this being sent to and recorded by us Our Guarantee is effective

    Original URL path: https://www.carwatchuk.com/about/tc/guarantee/ (2016-04-25)
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