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  • Centralway Numbrs
    with your financial data so we want to assure you that we consider data privacy and security as the top priority in everything we do In addition all data is stored in German datacentres also used by numerous German banks Those datacentres are PCI DSS and ISO27001 certified and are therefore governed by strict German data privacy laws Additionally we use TLS 1 2 mit 2048 Bit SSL for all

    Original URL path: https://www.centralway.com/en/support/is-numbrs-tuv-certified (2016-04-25)
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  • Centralway Numbrs
    not have to enter it when refreshing your Timeline Privacy and Security PIN storage is optional and off by default Your PIN and TAN will be required for sending money whether stored or not to prevent anyone from making transactions on your behalf Your PIN is fully encrypted and stored securely Centralway is compliant with the German data protection act The data centres we use are based in Frankfurt and

    Original URL path: https://www.centralway.com/en/support/optional-pin-storage (2016-04-25)
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  • Centralway Numbrs
    of your data while using the Centralway Numbrs app and its website Data privacy and security on our servers All data stored on our servers is encrypted with the highest standards which are also used by many German banks They are sent to our servers anonymised encrypted and tokenised German servers German laws All data is stored in German datacentres also used by numerous German banks Those datacentres are PCI DSS and ISO27001 certified and are therefore governed by strict German data privacy laws Additionally we use TLS 1 2 mit 2048 Bit SSL for all our connections Centralway Numbrs has also been distinguished and certified by German certification institute TÜV as geprüfte App and we are insured through the Allianz Cyber Protect programme Chip tested Centralway Numbrs as Good and mediaTest gave Centralway Numbrs the seal of quality Trusted App We do this and many other things to always ensure the highest possible security Proactive monitoring of servers We regularly carry out safety tests and additionally have external security companies verify the security of our website and application Is Centralway Numbrs technology state of the art Yes the Centralway Numbrs app has been developed using the latest technologies and security standards Our multi level authentication process ensures that you are the only person given access to the app If you have been inactive for a long time or left the app you will be prompted to enter your credentials again Account information security We ensure that your data is securely stored We use state of the art encryption technologies for protection Payment security Making a payment with Centralway Numbrs is as safe and secure as with your bank The app communicates through a secure and encrypted channel You also authorise the transactions made with Centralway Numbrs with the TAN

    Original URL path: https://www.centralway.com/en/support/security-how-safe-is-my-data (2016-04-25)
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  • Centralway Numbrs
    recommend that you do not to use the same device for transactions and receiving the TAN I lost my smartphone If you have a phone tracking or lockdown service turn it on to locate or shutdown your phone You may also download the Centralway Numbrs app on another device to log in and change your credentials Remember Centralway Numbrs is protected by three layers of authentication username password security code and TAN verification for payments as well as Touch ID for phones which support it This gives you extra security Hopefully you also have an additional password lock on your phone Someone else has knowledge of my log in credentials Centralway Numbrs credentials If you suspect that someone has knowledge of your Centralway Numbrs log in details change your username password and security code immediately If this is not possible contact your bank to have your internet banking blocked and new log in credentials sent to you Online banking credentials If you believe someone has access to your bank account log in details you should immediately notify your bank to change your internet banking credentials You should also change the credentials associated with your Centralway Numbrs account Unauthorised transactions If

    Original URL path: https://www.centralway.com/en/support/someone-else-may-be-accessing-my-account-what-now (2016-04-25)
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  • Centralway Numbrs
    for you and analyses it for the purpose of creating your Future Timeline and your spending analysis Centralway Numbrs will of course never sell your personal data or share it with third parties Thanks to investments from Centralway and ProSiebenSat 1 among others we are able to fully concentrate our efforts on further developing Centralway Numbrs In the future we will start offering chargeable value added services such as new payment options identification of savings opportunities or advance analysis of your spending We are currently in the development stage with regard to such services and we have not yet finalised a decision Centralway Numbrs will always remain a free app and we will never sell your data Why does Centralway Numbrs store my data The reason for storing your data on a device independent medium is so that your data is not tied to any particular device This way your data stays current even after you move to a new smartphone or another device In addition many banks only give access to the last six months of your transactional data while Centralway Numbrs stores your data over a longer period of time for you in order to provide you with more detailed analyses and more precise forecasts for your Future Timeline Furthermore all manually changed settings and categories would be lost when switching to a different device The system also needs to analyse your anonymised data in order to assign logos and categories to the Future Timeline Who can view my personal data You are the only person able to view the information entered via Centralway Numbrs Your personal details financial data and all other information you provide in the app or on the website are kept strictly confidential and are never shared with anyone else All data stored on

    Original URL path: https://www.centralway.com/en/support/your-data-the-what-why-who-and-where (2016-04-25)
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  • Centralway Numbrs
    ask you a few details After you submit the registration form you will receive an email with more information on how to participate Operating system Choose your operating system iOS Android Email address Please enter your current email address The email address must match your iTunes Store or Google Play Store user profile Privacy policy and terms and conditions I hereby confirm I have read and accepted the Privacy Policy

    Original URL path: https://www.centralway.com/en/support/beta/registration (2016-04-25)
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  • Centralway Numbrs
    Beta programme but have never received an invitation Please contact our Support How can I sign out of the Beta programme You can sign out by sending us an email to email protected Please clearly express your desire to no longer be a beta tester for Centralway Numbrs How can I report errors that I have encountered in the app or make suggestions for improvements Please contact our friendly Support

    Original URL path: https://www.centralway.com/en/support/beta (2016-04-25)
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  • Centralway Numbrs
    open online banking standard with the ability of multibanking German banks developed it Centralway Numbrs is using this interface to communicate with you bank Note that Centralway Numbrs is only compatible with HBCI with the PIN TAN method HBCI with

    Original URL path: https://www.centralway.com/en/support/hbci-fints (2016-04-25)
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