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  • Report Lighting Problem
    wires are exposed the pole is damaged leaning or knocked down Yes No Type of lighting problem you are reporting Streetlight Multiple Streetlights Outdoor Area Light What does this mean Types of Lighting Streetlight An outdoor light usually supported by a lamppost or pole for illuminating a street road or public area Outdoor Area Light An outdoor light typically on private property that is maintained by the electric company and leased to the customer Which form to use Multiple Streetlights This is a form to report more than one streetlight issue for the same city township Streetlight This is a form to report a single streetlight issue Outdoor Area Light This is a form to report an issue with a light on a customer s property If you do not have power due to a downed power line or another hazardous situation do not complete this form Instead call 1 888 LIGHTSS 1 888 544 4877 immediately If it is not a hazardous situation please report your outage This is a hazardous situation Do not complete this form Instead call 1 888 LIGHTSS 1 888 544 4877 immediately Your safety is important to us Stay away from all power lines Assume they are live and dangerous If you are a customer of one of our electric companies please log in or use quick access to alert us of the lighting problem Please log in or use quick access to continue If you have more than one account with us use the account information associated with the area light that is experiencing problems Log In Quick Access Log in to your account to begin Not a registered user Click here to register now You can also report your lighting problem by providing your account number and the ZIP Code associated with

    Original URL path: https://www.firstenergycorp.com/service_requests/report-lighting-problem.html (2016-02-13)
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  • Ohio
    Save Money Improve Your Home Protect Your Home Help Manage My Account Billing Payments Making Service Requests Outages Safety Saving Energy Useful Brochures Forms Communication Tools Customer Choice Ohio Benefits of Customer Choice Shopping for Electricity Supplier List Staying with the Electric Distribution Utility Understanding Your Bill Ohio Tariffs Eligible Customer List Pennsylvania New Jersey West Virginia Maryland New York Customer Choice Ohio Ohio Choosing an Electric Generation Supplier Now you can choose the company that supplies your electric generation supply just as you can shop for other products and services The Ohio Customer Choice program provides information to help you make the decision that is right for you In the past your electric distribution utility either The Illuminating Company Ohio Edison or Toledo Edison provided every aspect of your electric service This included generating the electricity and delivering it to your home or business Now you can choose the company that supplies the electric generation All electric generation suppliers must be certified by the Public Utilities Commission of Ohio PUCO Many things including delivery remain the same For example if you choose a supplier your electric distribution utility still delivers the electric service to your home or business as

    Original URL path: https://www.firstenergycorp.com/customer_choice/ohio_.html (2016-02-13)
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  • Pennsylvania
    Report Power Outage View Current Outages Report Lighting Problem Safety Downed Power Lines Safety in the Home Beware of Scams Maintaining Trees High Voltage Info Using Backup Generators Save Energy Ohio Pennsylvania New Jersey West Virginia Maryland Products Save Time Save Money Improve Your Home Protect Your Home Help Manage My Account Billing Payments Making Service Requests Outages Safety Saving Energy Useful Brochures Forms Communication Tools Customer Choice Ohio Pennsylvania Met Ed Penelec Penn Power West Penn Power Eligible Customer List Pennsylvania Tariffs Customer Referral Program New Jersey West Virginia Maryland New York Customer Choice Pennsylvania Pennsylvania Competition Brings Changes There are three basic changes as a result of competition First electricity is being split into separate services Before retail competition your electric company generated or bought the electricity and delivered it to you Now under Electric Choice you choose the supplier who provides the electricity and an electric company delivers the electricity to you The image below illustrates the separation of services resulting from competition More Information Met Ed Penelec Penn Power West Penn Power Eligible Customer List Pennsylvania Tariffs Customer Referral Program Last Modified October 21 2014 FirstEnergy Home Our Electric Companies Privacy Legal Statement Web Terms of

    Original URL path: https://www.firstenergycorp.com/customer_choice/pennsylvania.html (2016-02-13)
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  • New Jersey
    Generators Save Energy Ohio Pennsylvania New Jersey West Virginia Maryland Products Save Time Save Money Improve Your Home Protect Your Home Help Manage My Account Billing Payments Making Service Requests Outages Safety Saving Energy Useful Brochures Forms Communication Tools Customer Choice Ohio Pennsylvania New Jersey Educational Materials Information for Small Business Price to Compare Supplier List Energy Choice Links Understanding Your Bill New Jersey Tariffs Zip Codes Served by JCPL West Virginia Maryland New York Customer Choice New Jersey New Jersey Choosing an electric generation supplier In the past Jersey Central Power Light JCP L your local distribution company provided every aspect of your electric service This included generating the electricity and delivering it to your home or business Through the New Jersey Energy Choice program you are able to choose an electric generation supplier to generate the electricity JCP L will continue to deliver the electricity and maintain the same poles and wires You have the opportunity to choose a third party supplier based on the pricing or because of other services or programs it offers The choice is yours and it may result in cost savings If you need more time to choose or decide not to choose

    Original URL path: https://www.firstenergycorp.com/customer_choice/new_jersey.html (2016-02-13)
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  • West Virginia
    Jersey West Virginia Maryland Products Save Time Save Money Improve Your Home Protect Your Home Help Manage My Account Billing Payments Making Service Requests Outages Safety Saving Energy Useful Brochures Forms Communication Tools Customer Choice Ohio Pennsylvania New Jersey West Virginia West Virginia Tariffs Understanding Your Bill Maryland New York Customer Choice West Virginia West Virginia West Virginia has not implemented Customer Choice at this time West Virginia Public Service

    Original URL path: https://www.firstenergycorp.com/customer_choice/west_virginia.html (2016-02-13)
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  • Maryland
    West Virginia Maryland Products Save Time Save Money Improve Your Home Protect Your Home Help Manage My Account Billing Payments Making Service Requests Outages Safety Saving Energy Useful Brochures Forms Communication Tools Customer Choice Ohio Pennsylvania New Jersey West Virginia Maryland Educational Materials Eligible Customer List Standard Offer Service Price Supplier List Electric Choice Links Understanding Your Bill Maryland Tariffs New York Customer Choice Maryland Maryland Choosing an Electric Generation Supplier Now you can choose the company that supplies your electric generation supply just as you can shop for other products and services The Maryland Customer Choice program provides information to help you make the decision that is right for you In the past your electric distribution utility Potomac Edison provided every aspect of your electric service This included generating the electricity and delivering it to your home or business Now you can choose the company that supplies the electric generation All electric generation suppliers must be certified by the Maryland Public Service Commission MDPSC Many things including delivery remain the same For example if you choose a supplier your electric distribution utility still delivers the electric service to your home or business as well as continues to maintain the

    Original URL path: https://www.firstenergycorp.com/customer_choice/maryland.html (2016-02-13)
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  • New York
    Jersey West Virginia Maryland New York Outages Report Power Outage View Current Outages Report Lighting Problem Safety Downed Power Lines Safety in the Home Beware of Scams Maintaining Trees High Voltage Info Using Backup Generators Save Energy Ohio Pennsylvania New Jersey West Virginia Maryland Products Save Time Save Money Improve Your Home Protect Your Home Help Manage My Account Billing Payments Making Service Requests Outages Safety Saving Energy Useful Brochures Forms Communication Tools Customer Choice Ohio Pennsylvania New Jersey West Virginia Maryland New York Educational Materials Enrollment Information for Small Business Shopping Price To Compare Supplier List Electric Choice Links New York Tariffs Customer Choice New York New York Competition Brings Changes There are three basic changes as a result of competition First electricity is being split into separate services Before retail competition the utility generated or bought the electricity and delivered it to you Now under Electric Choice you choose the supplier who provides the electricity and the utility company delivers the electricity to you The image below illustrates the separation of services resulting from competition Last Modified June 20 2012 FirstEnergy Home Our Electric Companies Privacy Legal Statement Web Terms of Use My Account View My Bill Pay

    Original URL path: https://www.firstenergycorp.com/customer_choice/new_york.html (2016-02-13)
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  • Outages
    888 LIGHTSS 888 544 4877 Download our free smartphone app or visit our mobile website from your phone Report your outage via text message get started by texting REG to 544487 Message and data rates may apply More information about our app text messaging and related services can be found on our communication tools page View report power outages on our 24 7 Power Center maps If you have a communication disability you can contact us through the appropriate text telephone TTY TDD relay service Our Storm Restoration Process FirstEnergy s operating companies begin preparing for potential outages long before severe weather hits Learn how we restore power when an outage occurs and Common questions you may have about outages Important Safety Reminders Touching a live power line can cause serious injury or death You can t tell by looking whether a line is hot or not Please report a downed line to us immediately by calling 1 888 544 4877 1 888 LIGHTSS Read more about staying safe around downed power lines Understand how to use a backup generator safely Preparing for outages and managing through them Prepare for power outages before they happen by reviewing these tips Do you know what to do if you lose power Is your neighborhood dark or just your house This checklist will help you quickly assess your outage What do you need to manage through an outage Review this list of items to keep on hand They can help you get through an outage safely and comfortably Take these precautions to safeguard your family your home and your property You can also review this pdf for preparedness information safety reminders and an overview of our restoration process Be Prepared for a Power Outage Get the Latest Information When major outages occur get

    Original URL path: https://www.firstenergycorp.com/outages_help.html (2016-02-13)
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