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  • Current Outages
    Work Customer Choice Ohio Pennsylvania New Jersey West Virginia Maryland New York Outages Report Power Outage View Current Outages Report Lighting Problem Safety Downed Power Lines Safety in the Home Beware of Scams Maintaining Trees High Voltage Info Using Backup Generators Save Energy Ohio Pennsylvania New Jersey West Virginia Maryland Products Save Time Save Money Improve Your Home Protect Your Home Help Manage My Account Billing Payments Making Service Requests Outages Safety Saving Energy Useful Brochures Forms Communication Tools Outages Current Outages Report Power Outage Report Lighting Problem What to do if You Lose Power Outage Assistance Storm Information Outages Current Outages Current Outages Click on the state to view outages If you have reported an outage log in to your account to view the status Outage information is updated approximately every 15 minutes Click here for the latest storm information Last Modified July 9 2014 Personal Outage Information View the status of outages you have reported or see if there are outages in your area Log in to your online account Not registered Register now FirstEnergy Home Our Electric Companies Privacy Legal Statement Web Terms of Use My Account View My Bill Pay My Bill Manage My Account Billing

    Original URL path: https://www.firstenergycorp.com/outages_help/current_outages_maps.html (2016-02-13)
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  • Safety in the Home
    exceed the cord s recommended rating Do not string a series of extension cords together When using power tools use a heavy duty cord If working outdoors make sure the cord is weather resistant Never use an extension cord as a permanent substitute for adequate safe wiring Unplug a cord from a wall outlet when not in use When unplugging a cord pull on the plug not the cord Appliances Here is how to operate electrical appliances safely Make sure appliances are approved by Underwriters Laboratories or another authorized laboratory Never operate an appliance while touching a metal object especially plumbing or while standing on a wet surface or while taking a bath or shower Teach children not to touch appliances with wet hands Always locate appliances away from sinks and tubs in the kitchen or bathroom Never use a metal object such as a fork or knife to dislodge something from an appliance Keep motors clean and free from lint dust and dirt Always unplug appliances before cleaning them Televisions and heat producing appliances such as toasters and irons require special care Keep these appliances in proper working order and away from high traffic areas Do not place these appliances near combustibles such as paper drapes or furniture Unplug these appliances and store them in a safe place when not in use Make sure heat producing appliances are cool before putting them away Power tools Here is how to ensure your safety while operating a power tool Read the tool s instructions especially all safety precautions before use Plug the cord into a three hole outlet on a three conductor circuit This provides the added safety of the neutral to ground connection provided by the third wire Inspect the tool after each use Keep it in good working order Replace or repair worn or defective equipment immediately Keep the tool clean and store it in a dry place Never use a power tool around flammable liquids such as gasoline or solvents Keep the work area clean of sawdust shavings or anything else that could pose a fire hazard Outdoor lighting and yard tools Here are several safety tips to consider All outdoor outlets lighting fixtures and bulbs should be weatherproof and protected by ground fault circuit interrupter GFCI breakers Turn off outdoor circuits before replacing bulbs or adjusting outdoor lighting When using outdoor electrical appliances such as hedge trimmers or edgers wear sturdy rubber soled shoes or boots Never go barefoot Never use electric tools or mowers in wet areas Underground wires If you have underground utility service make sure you know where electric telephone cable TV water and sewer lines are located before doing any major digging in your yard If you do not know where your electric lines run in Ohio call Ohio Utility Protection Service OUPS 48 hours in advance before you dig In Pennsylvania before digging call the Pennsylvania One Call POC 72 hours in advance A representative will locate your electric lines for you

    Original URL path: https://www.firstenergycorp.com/help/safety/using-electricity/home.html (2016-02-13)
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  • Maintaining Trees Near Lines
    Safely Scams and Fraud Maintaining Trees Digging Near Underground Lines Selecting the Right Tree for the Location Homeowner Rights Responsibilities Why We Prune Trees How Trees are Pruned Why Some Trees Are Removed Vegetation Management Contractors New Jersey Vegetation Management Temporary Disconnection for Tree Work Storm Damage Downed Lines Safety Requirements Standards Nationally Recognized Practices Maintaining Transmission Rights of Way Maintaining Habitats with Herbicides Wood Disposal Stump Removal Report Tree Problem Real Estate High Voltage Info Saving Energy Communication Tools Pennsylvania Smart Meters Contact Center Useful Brochures Forms Safety Maintaining Trees Maintaining Trees Trees are a leading cause of electrical power outages In fact when trees and power lines touch it is a very dangerous situation and may even be deadly to anyone in close proximity To help ensure reliable and safe electric service FirstEnergy s Vegetation Management Program works to keep our transmission and distribution rights of way free of incompatible trees and other vegetation Professional vegetation management crews assess each situation to determine the best approach to prevent trees from interfering with electrical facilities Based on this assessment they may use power saws EPA approved herbicides mechanical equipment or a combination of methods to control the vegitation Compatible

    Original URL path: https://www.firstenergycorp.com/help/safety/trees.html (2016-02-13)
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  • Real Estate & High Voltage Info
    Safety Downed Power Lines Safety in the Home Beware of Scams Maintaining Trees High Voltage Info Using Backup Generators Save Energy Ohio Pennsylvania New Jersey West Virginia Maryland Products Save Time Save Money Improve Your Home Protect Your Home Help Manage My Account Billing Payments Making Service Requests Outages Safety Saving Energy Useful Brochures Forms Communication Tools Help Managing My Account Billing Payments Making Service Requests Outages Safety Downed Power Lines Electrical Emergency Using Electricity Safely Scams and Fraud Maintaining Trees Real Estate High Voltage Info Real Estate Matters Transmission Rights of Way Restrictions Saving Energy Communication Tools Pennsylvania Smart Meters Contact Center Useful Brochures Forms Safety Real Estate High Voltag Real Estate High Voltage Info FirstEnergy takes the maintenance of its transmission rights of way for high voltage lines seriously There are numerous restrictions necessary to keep people safe and to keep FirstEnergy systems reliable For any issues regarding lower voltage distribution lines like the ones that are attached to houses please contact your FirstEnergy operating company An understanding of transmission easements purchasing leasing and licensing on FirstEnergy property Safety lighting excavation and access restrictions Still need help Contact us with your questions Last Modified October 9 2015 FirstEnergy

    Original URL path: https://www.firstenergycorp.com/help/safety/real-estate-power-lines.html (2016-02-13)
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  • Using Backup Generators
    electrician Unless our lines are positively isolated from your home operating a generator connected into your home s wiring system could start a fire and or electrocute a service crew member working to restore your power How to Properly Operate a Generator Exhaust from backup generators both portable and stationary contains a high level of carbon monoxide CO gas which can be dangerous or even fatal if inhaled Follow these steps and view the diagrams below to ensure you are properly operating your generator and avoiding contact with deadly CO Read and follow the operator s manual closely before operating your generator Locate the generator outside of your home and far away from windows doors and vents NEVER LOCATE A GENERATOR INSIDE YOUR HOME Direct exhaust away from windows doors and vents Do not operate a generator in partially enclosed spaces even if using fans or opening doors and windows for ventilation Install CO detectors alarms throughout your home to ensure you are aware of the presence of CO gas You cannot see smell or taste CO Direct generator exhaust away from your home Do not operate a generator in any of the following locations Electrical and Fire Hazards of Operating a Generator Backup generators can pose a risk of shock and electrocution especially if they are operated in wet conditions Because generators must be operated outdoors it is important to pay special attention to weather and environmental conditions to prevent electrical accidents Follow these important electrical safety tips at all times when operating your backup generator Operate the generator on a dry surface where water cannot reach it or puddle or drain under it Dry your hands if wet before touching the generator If you must use a generator in wet conditions protect the generator from moisture as described in the owner s manual to help avoid shock or electrocution hazard This should be done without operating the generator indoors or near openings to any building that can be occupied in order to help avoid CO hazards NEVER try to power home wiring by plugging the generator into a wall outlet a practice known as backfeeding This is extremely dangerous and presents an electrocution risk to utility workers and neighbors served by the same circuit It also bypasses some of the built in household circuit protection devices When connecting appliances to the generator using an extension cord follow these steps Use heavy duty extension cords that are specifically designed for outdoor use Make sure the wattage rating for each cord exceeds the total wattage of all appliances connected to it Use extension cords that are long enough to allow the generator to be placed outdoors and far away from windows doors and vents to the home or to other structures that could be occupied Check that the entire length of each cord is free of cuts or tears and that the plug has all three or four prongs Protect the cord from getting pinched or crushed and follow all

    Original URL path: https://www.firstenergycorp.com/help/safety/using-electricity/backup-generators.html (2016-02-13)
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  • Ohio
    Jersey West Virginia Maryland Products Save Time Save Money Improve Your Home Protect Your Home Help Manage My Account Billing Payments Making Service Requests Outages Safety Saving Energy Useful Brochures Forms Communication Tools Ohio For Your Home For Your Business Save Energy Ohio Ohio FirstEnergy s Ohio utilities offer the following programs and resources to help eligible customers manage their energy use For Your Home Easy Cool Rewards Community Connections For Your Business Mercantile Customer Program Large C I Customer Opt Out Your participation in these programs reduces demand for electricity which results in the creation of energy efficiency resource credits Through your participation in these programs you agree to allow your utility to take ownership of and sell these credits to reduce the costs charged to our customers to administer energy efficiency programs This is a link to a third party site The site is maintained by the third party vendor administering this program on behalf of FirstEnergy s Ohio utilities Click here for information about energy efficiency programs we have offered in the past Last Modified February 8 2016 Review additional resources that can help you understand your energy use and costs Energy Efficiency Tools Tips Products Home

    Original URL path: https://www.firstenergycorp.com/save_energy/save_energy_ohio.html (2016-02-13)
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  • Pennsylvania
    West Virginia Maryland Products Save Time Save Money Improve Your Home Protect Your Home Help Manage My Account Billing Payments Making Service Requests Outages Safety Saving Energy Useful Brochures Forms Communication Tools Pennsylvania Met Ed Penelec Penn Power West Penn Power Save Energy Pennsylvania Pennsylvania Our energy programs vary by electric company Please select your electric company below to view our save energy programs for your home and business Metropolitan

    Original URL path: https://www.firstenergycorp.com/save_energy/save_energy_pennsylvania.html (2016-02-13)
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  • New Jersey
    Help Manage My Account Billing Payments Making Service Requests Outages Safety Saving Energy Useful Brochures Forms Communication Tools Save Energy Ohio Pennsylvania New Jersey West Virginia Maryland Energy Saving Tips Save Energy New Jersey New Jersey For Your Home Home Energy Analyzer Understanding Electricity Usage and Costs More Than 100 Ways to Improve Your Electric Bill Energy Efficient Products Online Store EasyGreen Programs for Low Income Customers Comfort Partners This

    Original URL path: https://www.firstenergycorp.com/save_energy/save_energy_new_jersey.html (2016-02-13)
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