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  • How to Safely Operate a Backup Generator
    an isolation device installed contact a qualified electrician Unless our lines are positively isolated from your home operating a generator connected into your home s wiring system could start a fire and or electrocute a service crew member working to restore your power How to Properly Operate a Generator Exhaust from backup generators both portable and stationary contains a high level of carbon monoxide CO gas which can be dangerous or even fatal if inhaled Follow these steps and view the diagrams below to ensure you are properly operating your generator and avoiding contact with deadly CO Read and follow the operator s manual closely before operating your generator Locate the generator outside of your home and far away from windows doors and vents NEVER LOCATE A GENERATOR INSIDE YOUR HOME Direct exhaust away from windows doors and vents Do not operate a generator in partially enclosed spaces even if using fans or opening doors and windows for ventilation Install CO detectors alarms throughout your home to ensure you are aware of the presence of CO gas You cannot see smell or taste CO Direct generator exhaust away from your home Do not operate a generator in any of the following locations Electrical and Fire Hazards of Operating a Generator Backup generators can pose a risk of shock and electrocution especially if they are operated in wet conditions Because generators must be operated outdoors it is important to pay special attention to weather and environmental conditions to prevent electrical accidents Follow these important electrical safety tips at all times when operating your backup generator Operate the generator on a dry surface where water cannot reach it or puddle or drain under it Dry your hands if wet before touching the generator If you must use a generator in wet conditions protect the generator from moisture as described in the owner s manual to help avoid shock or electrocution hazard This should be done without operating the generator indoors or near openings to any building that can be occupied in order to help avoid CO hazards NEVER try to power home wiring by plugging the generator into a wall outlet a practice known as backfeeding This is extremely dangerous and presents an electrocution risk to utility workers and neighbors served by the same circuit It also bypasses some of the built in household circuit protection devices When connecting appliances to the generator using an extension cord follow these steps Use heavy duty extension cords that are specifically designed for outdoor use Make sure the wattage rating for each cord exceeds the total wattage of all appliances connected to it Use extension cords that are long enough to allow the generator to be placed outdoors and far away from windows doors and vents to the home or to other structures that could be occupied Check that the entire length of each cord is free of cuts or tears and that the plug has all three or four prongs Protect the cord from

    Original URL path: https://www.firstenergycorp.com/help/outages/what_to_do_if_youlosepower/using_backup_generators.html (2016-02-13)
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  • Other Steps During an Outage
    Tools Help Managing My Account Billing Payments Making Service Requests Outages Current System Outage Maps Outage Assistance What to Do if You Lose Power Checking Circuit Breakers or Fuses Using Backup Generators Other Steps During an Outage Frequently Asked Outage Questions Downed Power Lines Be Prepared for an Outage Storm Restoration Process Reporting Outages by TTY TDD Safety Saving Energy Communication Tools Pennsylvania Smart Meters Contact Center Useful Brochures Forms Help Outages What to Do if You Lose Power Other Steps During an Outage Other Steps During an Outage To safeguard your equipment and appliances and to ease the initial load when power is restored turn off or unplug televisions VCRs DVD players stereos computers and appliances that use electric motors such as refrigerators freezers or air conditioners until power is restored Leave an incandescent light on so you know when the power comes back on Keep refrigerator and freezer doors closed These appliances are well insulated so food will keep for hours if opening the door is kept to a minimum Use a flashlight or battery powered lantern for light Use care when burning candles open flames are a dangerous fire hazard During cold weather keep warm safely Put

    Original URL path: https://www.firstenergycorp.com/help/outages/what_to_do_if_youlosepower/other_steps_duringanoutage.html (2016-02-13)
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  • Downed Power Lines & Electrical Emergency
    tell by looking whether a line is hot or not Even if a downed line isn t actively sparking always assume it is carrying electricity If you come upon a downed power line Don t go near the wire or anything it is touching Warn others to stay away Call your local police or fire department or report it to us at 888 LIGHTSS 888 544 4877 It s important to provide the exact location when reporting an electric emergency Please provide the following information The nature of the emergency and whether personal injury or danger is involved The village or community The house number The street name The nearest cross street and direction north east south or west from the location The pole number if you can safely view it The phone number or the nearest phone number at the location if available Is the emergency on the street or on private property If on private property please give the location front side or rear Other important safety tips to remember If you re in an auto accident and power lines fall on your car try to drive away from the lines If your car is stuck stay in the vehicle and warn others to stay away Touching the ground and your vehicle at the same time could cause a severe possibly fatal shock When hauling a boat make sure it clears overhead power lines and stay away from power lines when sailing We strongly urge everyone to stay away from electric company equipment where warning signs are posted such as at a substation Do not try to retrieve a ball or frisbee that has cleared the fence Don t shoot at or otherwise damage insulators on utility poles This is extremely dangerous and against the law Insulators keep

    Original URL path: https://www.firstenergycorp.com/help/safety/downed-power-lines.html (2016-02-13)
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  • Using Electricity Safely
    of Scams Maintaining Trees High Voltage Info Using Backup Generators Save Energy Ohio Pennsylvania New Jersey West Virginia Maryland Products Save Time Save Money Improve Your Home Protect Your Home Help Manage My Account Billing Payments Making Service Requests Outages Safety Saving Energy Useful Brochures Forms Communication Tools Help Managing My Account Billing Payments Making Service Requests Outages Safety Downed Power Lines Electrical Emergency Using Electricity Safely Safety In the Home Using Backup Generators Space Heater Safety Troubleshooting Electrical Problems Outdoor Electrical Safety Safe Holiday Decorating Scams and Fraud Maintaining Trees Real Estate High Voltage Info Saving Energy Communication Tools Pennsylvania Smart Meters Contact Center Useful Brochures Forms Safety Using Electricity Safely Using Electricity Safely Safety in the home Avoid common electrical problems and ensure the safety of you and your family Using backup generators Ensure generators are properly installed and operated to prevent health and safety risks for you and our crews Space Heater Safety Stay safe and warm with these tips for using space heaters Troubleshooting electrical problems Tips to resolve basic electrical problems Outdoor Electrical Safety Work and play safely outdoors while remaining aware of hazards Safe Holiday Decorating Use these tips to help keep your holidays

    Original URL path: https://www.firstenergycorp.com/help/safety/using-electricity.html (2016-02-13)
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  • Electrical Fires
    Emergency Electrical Fires Electrical Accidents Using Electricity Safely Scams and Fraud Maintaining Trees Real Estate High Voltage Info Saving Energy Communication Tools Pennsylvania Smart Meters Contact Center Useful Brochures Forms Safety Downed Power Lines Elec Electrical Fires Electrical Fires If there is an electrical fire move outside the building to a safe location and call 9 1 1 or your local emergency number Other tips to remember include Never use water to fight an electrical fire Water conducts electricity and you could receive a bad shock If flames are small use baking soda or a fire extinguisher approved for Class C electrical fires If smoke or flame is coming from an appliance don t touch the appliance Unplug it or go to the main circuit breaker and turn off all power to the house If the smoke or flames don t die out quickly try using an approved Class C fire extinguisher If you can t put out a fire immediately get out Don t wait for a fire to get out of control and trap you Get out and go to a neighbor s house or use a cell phone to call 9 1 1 and summon the fire

    Original URL path: https://www.firstenergycorp.com/help/safety/downed-power-lines/fires.html (2016-02-13)
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  • Electrical Accidents
    Outages Safety Saving Energy Useful Brochures Forms Communication Tools Help Managing My Account Billing Payments Making Service Requests Outages Safety Downed Power Lines Electrical Emergency Electrical Fires Electrical Accidents Using Electricity Safely Scams and Fraud Maintaining Trees Real Estate High Voltage Info Saving Energy Communication Tools Pennsylvania Smart Meters Contact Center Useful Brochures Forms Safety Downed Power Lines Elec Electrical Accidents Electrical Accidents It s said that an ounce of prevention is worth a pound of cure We hope you never need this information But if you do it could save a life If someone is involved in an electrical accident in or around your home 1 Go to the main circuit breaker and turn off all power to the house This will ensure all electrical circuits are de energized 2 Call 9 1 1 for medical help immediately Injuries from electric shock are often internal and may be more serious than they appear Some injuries may not become evident until hours later Even if the victim remains conscious and insists he she is alright call for help Outside Power Lines If someone comes into contact with an outside power line 1 Call 9 1 1 for police and medical

    Original URL path: https://www.firstenergycorp.com/help/safety/downed-power-lines/accidents.html (2016-02-13)
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  • Space Heater Safety
    Saving Energy Communication Tools Pennsylvania Smart Meters Contact Center Useful Brochures Forms Safety Using Electricity Safely Space Heater Safety Space Heater Safety Space heaters can provide extra comfort during the winter season Following are some basic tips that will help ensure their safe use Do s For heating purposes use only equipment that is made for home heating Use all types of heaters carefully and follow all directions for safe use Use a space heater that has been tested to the latest safety standards and has been certified by a nationally recognized testing laboratory These heaters have the most up to date safety features Older space heaters may not meet newer safety standards Always follow the manufacturer s directions for proper use Place the heater on a level hard nonflammable surface such as a ceramic tile floor Keep the heater at least three feet away from bedding drapes furniture and other flammable materials Keep children and pets away from space heaters Turn the heater off if you leave the area Don ts Never leave a space heater on when you go to sleep Don t place a space heater close to any sleeping person Never use gasoline in a kerosene space heater as even small amounts of gasoline mixed with kerosene can increase the risk of fire Don t use portable propane space heaters indoors or in any confined space unless they are specifically designed for indoor use Never use your oven grill or clothes dryer to heat your home This could cause a fire or dangerous carbon monoxide gas Portable heaters and burning candles that are left unattended especially around children and pets can create a fire hazard In addition gasoline or diesel powered generators and appliances can produce deadly levels of carbon monoxide and should never be operated

    Original URL path: https://www.firstenergycorp.com/help/safety/using-electricity/space-heater.html (2016-02-13)
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  • Troubleshooting Electrical Problems
    conditioning systems refrigerators washing machines pumps fans and the like Household appliances like vacuum cleaners and blenders and power tools like saws sanders and drills are another common cause of electrical disturbances What electrical disturbances can do to modern electronic equipment Depending on the type of disturbance and the equipment involved the effect of power disturbances may range from instant breakdown to more gradual deterioration over time Either way electrical disturbances can eventually put your valuable equipment out of commission as surely as any lightning bolt Electronic devices don t even need to be in use to be vulnerable to damage Many have built in timers internal clocks remote controls or other systems that are always running even when the item itself is turned off Disturbances and Possible Solutions Spikes and Surges Spikes are brief bursts of too much voltage Surges are also bursts of additional voltage but last a bit longer Both can be caused externally by events like storms and accidents or internally by things like air conditioners power tools coffee makers or microwave ovens being turned off either automatically or by hand Spikes and surges can destroy electronics instantly or over time Among the things most susceptible to spikes and surges are TVs VCRs home computers stereo systems microwave ovens electronic video games and telephone answering machines Security systems digital thermostats refrigerators and many other common home appliances can be damaged by them as well Many devices designed to suppress spikes and surges are available commercially but all are subject to wear over time Solution Plug In Surge Protectors shield individual pieces of electronics in your home from spikes surges and electrical noise that originate inside the home and offer measure of protection from outside disturbances Sags dips and outages Sags and dips are brief periods of

    Original URL path: https://www.firstenergycorp.com/help/safety/using-electricity/electrical-problems.html (2016-02-13)
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