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  • Interval Meter and Pulse Workorders
    in the fulfillment of Interval Metering and or Pulse Service and provides guidance regarding the fulfillment process work flow customer and company requirements and the general timeframe for fulfillment of these requests Customers can request Interval Metering and or Pulse Service by completing and executing the Interval Metering Pulse Service Work Orders located under the appropriate operating company heading provided below Any third party requesting Interval Metering and or Pulse Service on behalf of customers must have the Interval Meter Pulse Service Work Order and a Letter of Authorization completed and executed by the customer When the appropriate documentation is completed and executed it can be submitted to FirstEnergy s Interval Metering Pulse Service Processing e mail or fax to 330 245 5674 for processing An invoice will be sent to the customer after the completed and executed documents have been received by FirstEnergy Frequently Asked Questions and Pulse Service Interface Box Requirements were developed and are being provided for further reference Additionally information regarding FirstEnergy s Meter Profile Service can be obtained on the Meter Profile Service website By obtaining a subscription to Meter Profile Service customers can obtain interval meter data on their electric service account s Ohio Edison Analog Interval Meter Pulse Service Work Order Digital Interval Meter Pulse Service Work Order The Illuminating Company Analog Interval Meter Pulse Service Work Order Digital Interval Meter Pulse Service Work Order Toledo Edison Analog Interval Meter Pulse Service Work Order Digital Interval Meter Pulse Service Work Order Met Ed Analog Interval Meter Pulse Service Work Order Digital Interval Meter Pulse Service Work Order Penelec Analog Interval Meter Pulse Service Work Order Digital Interval Meter Pulse Service Work Order Penn Power Analog Interval Meter Pulse Service Work Order Digital Interval Meter Pulse Service Work Order Jersey Central Power Light Analog

    Original URL path: https://www.firstenergycorp.com/metering.html (2016-02-13)
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  • Ohio Edison Generator Interconnection
    Paths Student Opportunities Military Hiring Process Search Jobs Generator Interconnection Ohio Edison Retail Interconnection Wholesale Interconnection The Illuminating Company Toledo Edison Met Ed Penelec Penn Power West Penn Power Jersey Central Power Light Mon Power Potomac Edison Generator Interconnection Ohio Edison Ohio Edison Generator Interconnection Retail Interconnection Retail Interconnection applies to current retail customers who add generation to their side of the utility electric meter and interconnect to the electric grid in order to reduce the energy delivered by their electric utility Retail interconnections are governed by the rules and regulations identified in the retail electric service tariffs which are filed with and approved by the State s regulatory commission If you are a retail customer wishing to interconnect to the grid click the link below for more information Retail Customer Interconnection Information Wholesale Interconnection Wholesale interconnection applies to generation owners who plan to interconnect to the grid with the purpose of selling excess electrical energy to the wholesale market Wholesale interconnections are governed by the rules and regulations identified in the Open Access Tariff under the jurisdiction of the Federal Energy Regulatory Commission FERC Wholesale Customer Interconnection Information Last Modified October 4 2011 FirstEnergy Home About FirstEnergy Newsroom Investors

    Original URL path: https://www.firstenergycorp.com/feconnect/ohioedison.html (2016-02-13)
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  • Joint Use Policies
    Money Improve Your Home Protect Your Home Help Manage My Account Billing Payments Making Service Requests Outages Safety Saving Energy Useful Brochures Forms Communication Tools Help Managing My Account Billing Payments Making Service Requests Outages Safety Saving Energy Communication Tools Pennsylvania Smart Meters Contact Center Useful Brochures Forms Help Joint Use Policies Joint Use Policies Joint Use and Engineering Policy for Boxing and Extension Arms FirstEnergy s policy on the

    Original URL path: https://www.firstenergycorp.com/help/joint-use-policies.html (2016-02-13)
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  • The Illuminating Company
    may participate in the PIPP Arrearage Crediting PAC plan PAC helps customers pay off the amount in arrears that was deferred while enrolled in PIPP Plus Download PIPP Plus Brochure Home Energy Assistance Program HEAP 1 800 589 3101 HEAP is a federally funded grant program administered by the State of Ohio Department of Development through a network of local community action agencies HEAP provides customers help with paying winter heating bills and occasionally summer cooling bills HEAP has two components 1 HEAP Cash Program Annual grant to help with heating costs 2 HEAP Emergency Program Provides an emergency payment once per heating season for qualified low income customers The payment must be used to avoid a shutoff or restore electric service Application dates are October through April Winter Crisis and July through August Summer Crisis Download HEAP Application Community Outreach Opportunity Program CO OP Cleveland Salvation Army 216 861 8185 CO OP is an emergency hardship fund designed to help residential customers who have suffered a recent financial hardship and need temporary help in paying their electric bills Program funding is provided by The Illuminating Company customers and company employees The distribution of funds is administered by the Cleveland Salvation Army To make a contribution to CO OP please complete and return this contribution form Emergency Assistance Additional help in paying utility bills may also be available to low income residents through local county departments of human services community action agencies soldier s relief commissions or veteran s services offices Consult the blue pages of your telephone directory for listings Military Deferred Payment Program 1 800 686 9901 This program is designed to assist customers who are having financial difficulties because their family members have been called to active military duty Customers participating in the program may elect to defer paying either all or a part of their monthly electric bill When the family member in the military service returns home the account will be reviewed to determine payment arrangements for the balance owed Customers who have switched to an alternative generation supplier may defer the charges paid to their supplier only if that supplier offers a deferred payment program If your supplier does not offer a deferred payment program the supplier charges must be paid each month Ohio Fuel Fund Grant Program The Ohio Fuel Fund Grant Program is designed to assist residential customers with the payment of their electric bill to maintain their service or to assist in establishing service for new electric service applicants who have an unpaid bill from a previous residence This program support is provided through FirstEnergy corporate funds Applicants for grant assistance must meet certain household income and other program qualification requirements Approved grants are applied directly to utility bills The distribution of funds is administered by community based organizations located throughout Ohio Edison service territory View Ohio Fuel Fund Agencies Payment Arrangements Extended Due Date If you are at least 60 years old and receive a Social Security or pension check

    Original URL path: https://www.firstenergycorp.com/help/billingpayments/assistance_serviceprogram/illuminating_company.html (2016-02-13)
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  • The Illuminating Company Interconnection Process
    Student Opportunities Military Hiring Process Search Jobs Generator Interconnection Ohio Edison The Illuminating Company Retail Interconnection Wholesale Interconnection Toledo Edison Met Ed Penelec Penn Power West Penn Power Jersey Central Power Light Mon Power Potomac Edison Generator Interconnection The Illuminating Company The Illuminating Company Interconnection Process Retail Interconnection Retail Interconnection applies to current retail customers who add generation to their side of the utility electric meter and interconnect to the electric grid in order to reduce the energy delivered by their electric utility Retail interconnections are governed by the rules and regulations identified in the retail electric service tariffs which are filed with and approved by the State s regulatory commission If you are a retail customer wishing to interconnect to the grid click the link below for more information Retail Customer Interconnection Information Wholesale Interconnection Wholesale interconnection applies to generation owners who plan to interconnect to the grid with the purpose of selling excess electrical energy to the wholesale market Wholesale interconnections are governed by the rules and regulations identified in the Open Access Tariff under the jurisdiction of the Federal Energy Regulatory Commission FERC Wholesale Customer Interconnection Information Last Modified February 8 2012 FirstEnergy Home About FirstEnergy Newsroom

    Original URL path: https://www.firstenergycorp.com/feconnect/cei.html (2016-02-13)
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  • Toledo Edison
    may participate in the PIPP Arrearage Crediting PAC plan PAC helps customers pay off the amount in arrears that was deferred while enrolled in PIPP Plus Download PIPP Plus Brochure Home Energy Assistance Program HEAP 1 800 633 4766 HEAP is a federally funded grant program administered by the State of Ohio Department of Development through a network of local community action agencies HEAP provides customers help with paying winter heating bills and occasionally summer cooling bills HEAP has two components 1 HEAP Cash Program Annual grant to help with heating costs 2 HEAP Emergency Program Provides an emergency payment once per heating season for qualified low income customers The payment must be used to avoid a shutoff or restore electric service Application dates are October through April Winter Crisis and July through August Summer Crisis Download HEAP Application Neighbors Helping Neighbors Toledo Salvation Army 419 241 3549 Neighbors Helping Neighbors is an emergency hardship fund designed to help residential customers who have suffered a recent financial hardship and need temporary help in paying their electric bill Program funding is provided by Toledo Edison customers and company employees The distribution of funds is administered by the Toledo Salvation Army To make a contribution to Neighbors Helping Neighbors please complete and return this contribution form Emergency Assistance Additional help in paying utility bills may also be available to low income residents through local county departments of human services community action agencies soldier s relief commissions or veteran s services offices Consult the blue pages of your telephone directory for listings Military Deferred Payment Program 1 800 995 0095 This program is designed to assist customers who are having financial difficulties because their family members have been called to active military duty Customers participating in the program may elect to defer paying either all or a part of their monthly electric bill When the family member in the military service returns home the account will be reviewed to determine payment arrangements for the balance owed Customers who have switched to an alternative generation supplier may defer the charges paid to their supplier only if that supplier offers a deferred payment program If your supplier does not offer a deferred payment program the supplier charges must be paid each month Ohio Fuel Fund Grant Program The Ohio Fuel Fund Grant Program is designed to assist residential customers with the payment of their electric bill to maintain their service or to assist in establishing service for new electric service applicants who have an unpaid bill from a previous residence This program support is provided through FirstEnergy corporate funds Applicants for grant assistance must meet certain household income and other program qualification requirements Approved grants are applied directly to utility bills The distribution of funds is administered by community based organizations located throughout Ohio Edison service territory View Ohio Fuel Fund Agencies Payment Arrangements Extended Due Date If you are at least 60 years old and receive a Social Security or pension check or if

    Original URL path: https://www.firstenergycorp.com/help/billingpayments/assistance_serviceprogram/toledo_edison.html (2016-02-13)
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  • Standby Power
    Money Improve Your Home Protect Your Home Protection and Repair Plans Disaster Protection Plan Surge Protection Standby Power Interested Contractors Products Protect Your Home Standby Power Standby Power According to ENERGY STAR standby power also called vampire power refers to electricity consumed by electronic devices while they are switched off or in a standby mode While this standby power sometimes provides useful functions such as clock displays and timers in other cases it is simply wasted energy In addition to your office and home electronics common culprits of standby power include cell phone chargers laptops and power tools These devices consume energy when they are plugged into an outlet even if they aren t actively charging Combat energy vampires Don t get tricked by energy vampires By identifying and managing devices that consume standby power you can better control energy use and costs First measure your electronic power consumption with a Kill A Watt Electricity Monitor Plug this device into a three prong grounded wall outlet then plug your appliance computer lamp or other electrical product into the monitor to find out how efficient or wasteful they really are Next use a Belkin Conserve Socket to automatically shut off power to devices after a designated time interval Learn more To learn more about and purchase energy saving solutions for your home including the Kill A Watt Electricity Monitor and Belkin Conserve Socket visit the FirstEnergy Online Store First time customers can enter promo code FE 10 on the payment page during checkout to receive 10 percent off your order By clicking this link you are leaving the FirstEnergy website and entering a website maintained by third party The third party is entirely responsible for the content of their website Last Modified April 15 2015 Email us to schedule an appointment

    Original URL path: https://www.firstenergycorp.com/products/protect_your_home/energyvampires.html (2016-02-13)
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  • Met-Ed
    contact us via our web form or call us Click here to learn more about the Equal Payment Plan Extended Due Date If you are at least 60 years old and receive a Social Security or pension check or if you receive disability assistance and your electric bill is usually due just before your monthly benefit check comes we can extend your payment due date until after your check arrives Extended Payment Plan If conditions make it difficult to pay your electric bill on time we can arrange an extended payment plan This maintains service while you make payments more suited to your financial situation Military Deferred Payment Program 1 800 686 3421 This program is designed to assist customers who are having financial difficulties because their family members have been called to active military duty Customers participating in the program may elect to defer paying either all or part of their monthly electric bill When the family member in the military service returns home the account will be reviewed to determine payment arrangements for the balance owed Customers who have switched to an alternative generation supplier may defer the charges paid to their supplier only if that supplier offers a deferred payment program If a supplier does not offer a deferred payment program the supplier charges must be paid each month Help paying your bill Call the numbers associated with each of the following programs for further information Customer Assistance Program 1 800 545 7741 CAP helps residential customers maintain electric service and eliminate their past due balance CAP offers a reduced bill that is based on a percentage of income and debt forgiveness Debt forgiveness credits are applied directly to participants electric service accounts in recognition of payments that are made on time and paid in full The goals of CAP are to Improve ability to make a payment Reduce consumption of electricity eligible CAP customers must participate in WARM Reduce electric account debt CAP is administered by Human Services staff members and community based organizations There are household income requirements and other program qualifications Customer Assistance Referral Evaluation Services Program 1 800 207 9276 CARES provides assistance on a short term basis to payment troubled residential customers Based upon the circumstances company CARES representatives make referrals to social agencies and provide information on appropriate company and or external programs CARES is open to Any customer 60 years of age or over A handicapped or disabled person A seriously ill person A family with a seriously ill family member who resides in the household Dollar Energy Fund www dollarenergy org or 1 888 282 6816 The Dollar Energy Fund is an emergency hardship fund designed to help residential customers who have suffered a recent financial hardship and need temporary help in paying their electric bill Program funding is provided by Met Ed customers company employees and FirstEnergy shareholders The distribution of funds is administered by community based organizations throughout the Met Ed service territory To make a contribution

    Original URL path: https://www.firstenergycorp.com/help/billingpayments/assistance_serviceprogram/met-ed.html (2016-02-13)
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