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  • Our Electric Companies
    Media Contacts Social Media Investors News Market Information SEC Filings Reports Financial Information Stock Info Analyst Coverage Fixed Income Investors Shareholder Services Corporate Governance Investor Contacts Careers Why FirstEnergy Diversity Inclusion Career Paths Student Opportunities Military Hiring Process Search Jobs Our Electric Companies Ohio Edison The Illuminating Company Toledo Edison Met Ed Penelec Penn Power West Penn Power Jersey Central Power Light Mon Power Potomac Edison Our Electric Companies FirstEnergy Corp is a diversified energy company headquartered in Akron Ohio Our 10 electric utility operating companies form one of the nation s largest investor owned electric systems based on 6 million customers served within a 65 000 square mile area in the Midwest and Mid Atlantic regions including Ohio Pennsylvania West Virginia New Jersey Maryland and New York Select an electric company Please Select Ohio Edison The Illuminating Company Toledo Edison Met Ed Penelec Penn Power West Penn Power Jersey Central Power Light Mon Power Potomac Edison Last Modified July 23 2014 FirstEnergy Home About FirstEnergy Newsroom Investors Social Media FirstEnergy Solutions Environment Community Economic Development Careers Privacy Legal Statement Website Terms of Use Our Electric Companies Ohio Edison The Illuminating Company Toledo Edison Met Ed Penelec Penn Power West

    Original URL path: https://www.firstenergycorp.com/content/fecorp/our_electric_companies_home.html (2016-02-13)
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  • Transmission Projects
    s revised Return on Equity methodology for FERC jurisdictional wholesale generation and transmission utility service and FERC s compliance and enforcement activity including compliance and enforcement activity related to North American Electric Reliability Corporation s mandatory reliability standards the uncertainties of various cost recovery and cost allocation issues resulting from American Transmission Systems Incorporated s realignment into PJM economic or weather conditions affecting future sales and margins such as a polar vortex or other significant weather events and all associated regulatory events or actions changing energy capacity and commodity market prices including but not limited to coal natural gas and oil and their availability and impact on margins and asset valuations the continued ability of our regulated utilities to recover their costs costs being higher than anticipated and the success of our policies to control costs and to mitigate low energy capacity and market prices other legislative and regulatory changes and revised environmental requirements including but not limited to the effects of the United States Environmental Protection Agency s Clean Power Plan coal combustion residuals regulations Cross State Air Pollution Rule and Mercury and Air Toxics Standards programs including our estimated costs of compliance Clean Water Act waste water effluent limitations for power plants and Clean Water Act 316 b water intake regulation the uncertainty of the timing and amounts of the capital expenditures that may arise in connection with any litigation including New Source Review litigation or potential regulatory initiatives or rulemakings including that such initiatives or rulemakings could result in our decision to deactivate or idle certain generating units the uncertainties associated with the deactivation of certain older regulated and competitive fossil units including the impact on vendor commitments and as they relate to the reliability of the transmission grid the timing thereof the impact of other future changes to the operational status or availability of our generating units and any capacity performance charges associated with unit unavailability adverse regulatory or legal decisions and outcomes with respect to our nuclear operations including but not limited to the revocation or non renewal of necessary licenses approvals or operating permits by the Nuclear Regulatory Commission or as a result of the incident at Japan s Fukushima Daiichi Nuclear Plant issues arising from the indications of cracking in the shield building at Davis Besse the risks and uncertainties associated with litigation arbitration mediation and like proceedings including but not limited to any such proceedings related to vendor commitments the impact of labor disruptions by our unionized workforce replacement power costs being higher than anticipated or not fully hedged the ability to comply with applicable state and federal reliability standards and energy efficiency and peak demand reduction mandates changes in customers demand for power including but not limited to changes resulting from the implementation of state and federal energy efficiency and peak demand reduction mandates the ability to accomplish or realize anticipated benefits from strategic and financial goals including but not limited to the ability to continue to reduce costs and to

    Original URL path: https://www.firstenergycorp.com/content/fecorp/about/transmission_projects.html (2016-02-13)
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  • Save Energy
    Maintaining Trees High Voltage Info Using Backup Generators Save Energy Ohio Pennsylvania New Jersey West Virginia Maryland Products Save Time Save Money Improve Your Home Protect Your Home Help Manage My Account Billing Payments Making Service Requests Outages Safety Saving Energy Useful Brochures Forms Communication Tools Save Energy Ohio Pennsylvania New Jersey West Virginia Maryland Energy Saving Tips Save Energy Select your state for more information about energy efficiency tips

    Original URL path: https://www.firstenergycorp.com/content/customer/save_energy.html (2016-02-13)
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  • Communication Tools
    of storms Billing reminders including alerts when a new bill is available a payment is due a payment has been posted or no payment has been received Reminders to submit a meter reading You will need to sign in to your online account or set up an online account if you don t already have one Message and data rates may apply Click here to get started Alert preferences can be updated at any time For more information please view our frequently asked questions Click here for terms and conditions Return to top Use Text Messaging to Contact Us Interactive text messaging makes it easy to report a power outage request a status update on a reported outage or make billing inquiries from a mobile phone You will need your account number to register by text message or you can register your mobile phone by logging in to your account and updating the text email alerts page Message and data rates may apply Get started with this service by texting REG to 544487 LIGHTS Once you are registered you can send the following commands to 544487 LIGHTS REG register for text messages BAL obtain your account balance OUT report a power outage STAT obtain status on a report outage HELP get a list of keywords and link to FAQs PAUSE temporarily stop receiving alerts RESUME reactivate alert STOP stop current alert you received STOP ALL stop all alerts NICK create a nickname for your account This may be helpful if you need to retrieve information for multiple accounts max 12 characters no spaces or special characters For more information please view our frequently asked questions Click here for terms and conditions Return to top Visit us Online When You re On the Go with our Smartphone App and Mobile Website Our customer app and mobile website provide on the go access to important information and services related to your electric account Features include A simple power outage reporting process and easy access to our mobile optimized 24 7 Power Center outage maps Secure and convenient account access where you can view and pay your bill review electric usage or payment history and enroll in electronic billing enrollment in electronic billing is required to view your entire bill statement A click to call feature to reach our contact centers The apps for our electric operating companies are available for Apple iPhone and Android smartphones Use the keyword FirstEnergy or search for your utility by name You will be automatically connected to our mobile website when you visit www firstenergycorp com or any of our operating company home pages from your smartphone Return to top Personal Outage Information You can receive a status update on a reported outage by simply logging into your account on the full or mobile website You can also learn about other outage activity in your area Log in to your account here Return to top Outage Map Enhancements Our 24 7 Power Center outage maps now show

    Original URL path: https://www.firstenergycorp.com/content/customer/help/communication_tools.html (2016-02-13)
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  • eBill Electronic Billing
    Help Billing Payments Billing Payment Options eBill Electronic Billing eBill Electronic Billing It s Paperless Convenient Green Secure and Free Join one million customers who are already enrolled in eBill It s an easy and convenient way to securely receive and view your electric bill online You will also have the option to pay your bill from your mobile device or computer and to sign up for bill reminders to notify you by text and or email up to seven days before your bill is due Benefits Help reduce paper and waste Receive monthly email notification when your bill is ready Access your entire bill anytime anywhere Pay your bill online Frequently Asked eBill Questions If you already have an online account log in now and enroll in eBill Not registered for an Online Account You must register your electric account online to participate in the eBill program Online registration enables you to Pay your bill online Report a power outage Check your outage status View your billing history Analyze your usage Receive email and text alerts Manage your accounts Submit your meter reading Sign Up for eBill While Registering Your Account While registering for an online account you will be asked if you would like to receive your bills electronically Select Yes and then check the box acknowledging that you understand that you will no longer receive paper bills in the mail Finally review and accept the Terms and Conditions and click Next After successful registration you will receive an email confirmation and obtain access to your online account Then each month you will receive an email from ElectronicOnline FirstEnergyCorp com when your statement is available to view and pay online How to Cancel eBill You will need to sign in to your online account Click here to cancel

    Original URL path: https://www.firstenergycorp.com/help/billingpayments/billing_payment_options/ebill_electronicbilling.html (2016-02-13)
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  • Privacy & Legal Statement
    service rates including FERC Opinion No 531 s revised Return on Equity methodology for FERC jurisdictional wholesale generation and transmission utility service and FERC s compliance and enforcement activity including compliance and enforcement activity related to North American Electric Reliability Corporation s mandatory reliability standards the uncertainties of various cost recovery and cost allocation issues resulting from American Transmission Systems Incorporated s realignment into PJM economic or weather conditions affecting future sales and margins such as a polar vortex or other significant weather events and all associated regulatory events or actions changing energy capacity and commodity market prices including but not limited to coal natural gas and oil and their availability and impact on margins and asset valuations the continued ability of our regulated utilities to recover their costs costs being higher than anticipated and the success of our policies to control costs and to mitigate low energy capacity and market prices other legislative and regulatory changes and revised environmental requirements including but not limited to the effects of the United States Environmental Protection Agency s Clean Power Plan coal combustion residuals regulations Cross State Air Pollution Rule and Mercury and Air Toxics Standards programs including our estimated costs of compliance Clean Water Act waste water effluent limitations for power plants and Clean Water Act 316 b water intake regulation the uncertainty of the timing and amounts of the capital expenditures that may arise in connection with any litigation including New Source Review litigation or potential regulatory initiatives or rulemakings including that such initiatives or rulemakings could result in our decision to deactivate or idle certain generating units the uncertainties associated with the deactivation of certain older regulated and competitive fossil units including the impact on vendor commitments and as they relate to the reliability of the transmission grid the timing thereof the impact of other future changes to the operational status or availability of our generating units and any capacity performance charges associated with unit unavailability adverse regulatory or legal decisions and outcomes with respect to our nuclear operations including but not limited to the revocation or non renewal of necessary licenses approvals or operating permits by the Nuclear Regulatory Commission or as a result of the incident at Japan s Fukushima Daiichi Nuclear Plant issues arising from the indications of cracking in the shield building at Davis Besse the risks and uncertainties associated with litigation arbitration mediation and like proceedings including but not limited to any such proceedings related to vendor commitments the impact of labor disruptions by our unionized workforce replacement power costs being higher than anticipated or not fully hedged the ability to comply with applicable state and federal reliability standards and energy efficiency and peak demand reduction mandates changes in customers demand for power including but not limited to changes resulting from the implementation of state and federal energy efficiency and peak demand reduction mandates the ability to accomplish or realize anticipated benefits from strategic and financial goals including but not limited to the ability

    Original URL path: https://www.firstenergycorp.com/corporate/privacy_legal_statement.html (2016-02-13)
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  • Website Terms of Use
    By using FES s Site you hereby agree to such Privacy and Legal Statements Any personal data for example your name address telephone number or e mail address you transmit to the Site by electronic mail or otherwise will be used by FES in accordance with the Privacy and Legal Statements Any other communication or material you transmit to the Site such as questions comments suggestions or the like will be treated as non confidential and nonproprietary 7 Typographical Errors In the event that a product or service is mistakenly listed at an incorrect price or with incorrect specifications the Company reserves the right to refuse or cancel any orders placed for product listed incorrectly whether or not the order has been confirmed and your credit card charged If your credit card has already been charged for the purchase and the Company cancels your order the Company shall issue a credit to your credit card account in the amount of the incorrect price 8 Disclaimer Warranty THIS SITE ITS CONTENT MATERIALS AND PRODUCTS ON THIS SITE ARE PROVIDED AS IS TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT The Company does not represent or warrant that the functions contained in the Site will be uninterrupted or error free that the defects will be corrected or that this Site or the server that makes the Site available are free of viruses or other harmful components The Company does not make any warranties or representations regarding the use of the materials in this Site in terms of their correctness accuracy adequacy usefulness timeliness reliability or otherwise Some states do not permit limitations or exclusions on warranties so the above limitations may not apply to you 9 Indemnification You agree to indemnify defend and hold harmless the Company its officers directors employees agents licensors and suppliers from and against all losses expenses damages and costs including reasonable attorneys fees resulting from any violation of these Terms of Use or any activity related to your account including negligent or wrongful conduct by you or any other person accessing the Site using your Internet or mobile device account 10 Limitations of Liability YOUR USE OF THE SITE IS AT YOUR OWN RISK NEITHER FIRSTENERGY CORP FIRSTENERGY SOLUTIONS CORP NOR ANY OF THEIR SUBSIDIARIES AFFILIATES OFFICERS OR DIRECTORS NOR ANY OF THEIR AGENTS OR ANY OTHER PARTY INVOLVED IN CREATING PRODUCING OR DELIVERING THE SITES OR THEIR CONTENT ARE LIABLE FOR ANY DIRECT INDIRECT PUNITIVE INCIDENTAL SPECIAL CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SITES WHETHER BASED ON CONTRACT TORT STRICT LIABILITY OR OTHERWISE EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES Some states do not permit limitations or exclusions on warranties so the above limitations may not apply to you 11 Third Party Links In an attempt to provide increased value to our visitors the Company may link to websites or electronic services sponsored or operated by third parties However even if the third party is affiliated with the Company the Company has no control over these linked sites or the content therein all of which may have separate privacy and data collection practices or policies or separate conditions or terms of use independent of the Company If you visit a linked site the separate practices policies conditions or terms of use of the linked site will apply so you should read them before using the linked site or any related service and before disclosing any personal information These linked sites are only for your convenience and therefore you access them at your own risk Without limiting the foregoing the Company makes no warranty of any kind with respect to linked sites and specifically disclaims any responsibility is such sites or services infringe any third party s intellectual property rights are inaccurate incomplete or misleading are not merchantable or fit for a particular purpose do not provide adequate security contain viruses or other items of a destructive nature or are libelous or defamatory The Company does not endorse and is not is not responsible or liable for the conduct of such sites operators or for the content availability products services or other materials that may be offered at such sites Nonetheless the Company seeks to protect the integrity of its Site and the links placed upon it and therefore requests any feedback on not only its own Site but for sites it links to as well including if a specific link does not work 12 Trademarks FirstEnergy trademarks on this Site include without limitation FirstEnergy Ohio Edison The Illuminating Company Toledo Edison Met Ed Penelec Penn Power West Penn Power Jersey Central Power Light Mon Power and Potomac Edison FirstEnergy Solutions Corp and FirstEnergy Nuclear Operating Company Nothing on this Site should be construed as granting by implication estoppel or otherwise any license or right to use any of our trademarks without our written permission We aggressively enforce our intellectual property rights Our trademarks may not be used in any way including in advertising or publicity pertaining to distribution of materials on our Site without prior written permission You are not authorized to use our logo as a hyperlink to our Site unless you obtain our written permission in advance 13 Copyright Copyright 2016 FirstEnergy Corp and FirstEnergy Solutions Corp ALL RIGHTS RESERVED All content included on this Site such as text graphics logos button icons images audio clips digital downloads data compilations and software is either the property of FE or FES or its content suppliers and protected by United States and international copyright laws The compilation of all content on this Site is the exclusive property of either FE or FES and protected by U S and international copyright laws All software used on this Site is the property of either FE or

    Original URL path: https://www.firstenergycorp.com/corporate/website-terms.html (2016-02-13)
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  • Supplier Services
    Community Community Involvement Economic Development Speakers Bureau Newsroom News Releases Company Profile Outage Information Media Contacts Social Media Investors News Market Information SEC Filings Reports Financial Information Stock Info Analyst Coverage Fixed Income Investors Shareholder Services Corporate Governance Investor Contacts Careers Why FirstEnergy Diversity Inclusion Career Paths Student Opportunities Military Hiring Process Search Jobs Supplier Services Ohio Pennsylvania Maryland New Jersey New York West Virginia Electric Choice Links Customer Choice Contact Supplier Services Supplier Portal Supplier Services If you re already a Registered Supplier with FirstEnergy would like to become a Registered Supplier in Ohio Pennsylvania Maryland New Jersey New York or West Virginia or are seeking specific information please click on the appropriate state below Click or select the state below for more information on supplier services Select a state Please Select Ohio Pennsylvania Maryland New Jersey New York West Virginia Last Modified October 9 2015 FirstEnergy Home About FirstEnergy Newsroom Investors Social Media FirstEnergy Solutions Environment Community Economic Development Careers Privacy Legal Statement Website Terms of Use Our Electric Companies Ohio Edison The Illuminating Company Toledo Edison Met Ed Penelec Penn Power West Penn Power Jersey Central Power Light Mon Power Potomac Edison Do Business with Us Supplier

    Original URL path: https://www.firstenergycorp.com/supplierservices.html (2016-02-13)
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