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  • Restaurants - Food and Drink International
    largest pizza chain in Trinidad and Tobago according to Assistant General Manager Roger Harford it can cater to the unique tastes of its customers Even with fierce competition from the best known chains in the industry Harford says Mario s Pizza continues to distinguish itself as Trinidad and Tobago s favorite Read more Article by Kathryn Jones Restaurants 06 August 2011 Larry s Giant Subs A lot has changed since Chairman and President Larry Raikes and Vice President Mitch Raikes founded Larry s Giant Subs shop 30 years ago Disappointed with the quality of submarine sandwiches available to them in Florida the two brothers longed for the hearty robust subs they were accustomed to in their hometown of Buffalo N Y Read more Article by Alan Dorich Restaurants 06 August 2011 HuHot Mongolian Grills LLC For many firms it can be hard to maintain success as they try to grow larger The management at HuHot Mongolian Grills LLC has avoided this trap by creating a firm foundation to work from Vice Pres ident of Franchise Development Molly Vap O Shea says Some restaurant companies she explains will often add too many items to their menu or open so many locations that they cannot keep up We re growing with a foundation that keeps us successful she asserts Read more Article by Jamie Morgan Restaurants 06 August 2011 Grand Traverse Pie Co Because bad news travels fast the country and much of the world is well aware of the woes of the Motor City But what s not exclaimed in the news is Michigan s strong agriculture industry In 2009 Michigan ranked as the No 1 U S producer in 11 different commodities including Niagara grapes and squash according to the National Agriculture Statistics Service And it has long been known

    Original URL path: http://www.fooddrink-magazine.com/sections/restaurants?start=160 (2016-04-27)
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  • Super King Markets - Food and Drink International
    if the opportunity arises The company is on a trajectory for growth despite changes in the grocery industry Barth notes that traditional grocery chains have struggled and niche grocery stores are growing But he says that Super King is on the outside of what used to be the mainstream market complete with its own international niche What s happening in the microcosm of southern California is that the demographics are changing and the economy is changing Barth says We learn from each other from our customers and from other retailers We re always out there looking for new ideas being open to learning from everyone and being willing to adapt ourselves to that input where it makes sense We re basically never standing still In retail and life if you re standing still you re moving backwards because things are always changing We pay attention to the retail environment and are able to recognize and adapt to what we see International Appeal Along with being a destination market Super King is an international market Its customers employees and product mix all have an international appeal for the diverse populations in which its stores are located Barth says that there are 13 languages spoken across the Super King workforce to serve its diverse customers But the liquor and beverage department is where the international products truly stand out Some of the unique products include Lebanese wines specialty scotches Russian liquors Armenian brandies specialty vodkas and Mexican tequilas We focus on a lot of high end goods that wouldn t be available at your average grocery stores says Mark Berge beverage buyer for Super King We probably have 100 tequilas 100 single malt scotches You see that only in liquor stores not in a grocery store We re willing to invest in the department and use it as a reason for people to come here with reasonable prices and exceptional quality Thanks to its liquor department s reputation Super King was able to institute a program called Regal Cellars a wine beer and spirits club Members receive special opportunities to buy limited items and are invited to attend members only events This is another destination department because of the selection and pricing Barth adds It all results in people traveling farther to Super King Company Culture Super King promotes a culture that encourages innovation integrity and internal advancement Many of its long term employees were promoted from within so that everyone at the store knows the opportunity to rise to different levels is available says Barth When I go out in the store I look for people that have the potential Berge explains That might be someone who can join the beverage department down the road Is it a kid in high school or college who s interested in the business They could be the next buyer or manager It s easier to start someone off and raise them up than bringing someone in from the outside Not that we re not

    Original URL path: http://www.fooddrink-magazine.com/sections/retailers/1943-super-king-markets (2016-04-27)
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  • Harvest Market - Food and Drink International
    s Harvest at Mendosa s focuses nearly exclusively on natural and organic products in a 15 000 square foot space while the 40 000 square foot Fort Bragg store offers both conventional and specialty products Both stores offer fresh produce as well as full service meat and seafood counters specialty wines and cheeses and a made from scratch deli and specialty bakery We are always trying to improve upon who we are Bosma says We are trying to create a sustainable business not just in profit but with the community and our staff One of the things we are really happy about is that we are one of the largest employers in Fort Bragg right now giving us certain responsibility to keep people s livelihoods going Staying Sustainable Harvest Market is working to shrink its footprint by becoming more environmentally friendly One of the biggest improvements the grocery store made is when it developed a new garbage stream Each department is responsible for putting products in the appropriate bins recyclables compostable and landfill which is the smallest bin We have reduced our waste by 60 percent going to the landfill in the last six months Bosma notes We are making everyone more aware of what they are putting in each can We used to have a 25 yard compacting dumpster for waste but now we have a four yard dumpster that s picked up three times per week The change was almost immediate because once we expressed what we were doing and how we would do it employees jumped on board The company also collects waxed cardboard and backhauls it to a company in Chico Calif which then turns it into fire logs that are shipped back to Harvest Market and sold Harvest Market retrofitted its produce cases to use less electricity increase airflow and extend the life of produce Both of the company s stores are equipped with solar panels and Harvest uses condensed water captured from refrigerated cases in the Mendocino store to flush toilets Harvest Market s focus on sustainability earned it Progressive Grocer magazine s Outstanding Independent Greatness in Green award for multi store operators and the 2015 North Coast Sustainability Award We believe in taking care of the planet and being responsible in the way we run our business Bosma says Environmental stewardship is also very important to our customer base and many of the things we do are ideas we get from consumers Tokens for Charity Harvest Market decided to stop using plastic bags well before a Fort Bragg city ordinance went into effect in late 2012 banning their use in all grocery store The ordinance also requires stores to charge 10 cents for each paper bag Instead of keeping the bag fee for itself Harvest Market s two locations donate it to local organizations chosen by customers We give out wooden tokens for every bag purchased and brought in and each token is worth 10 cents Bosma explains We started this in April

    Original URL path: http://www.fooddrink-magazine.com/sections/retailers/1931-harvest-market-2 (2016-04-27)
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  • 99 Ranch Market - Food and Drink International
    The Buena Park Calif based company s steady growth did not occur overnight Rather new stores were given time to flourish before expansion plans were considered The company typically opens three or four stores each year It took time Chen notes We grew organically store by store Today we are a full size full blown operation Typically 99 Ranch Market will open a new store in a location previously occupied by another grocery or retail store 99 Ranch Market has been well received by the Asian community which was seeking a store that carried a large selection of the products they are accustomed to We ve become a brand and store that the Asian community sought out Chen says The chain sells a wide range of imported foods from Hong Kong Japan China Taiwan Korea Vietnam and Thailand he says The company maintains production facilities in China Each store features a full sized bakery which is growing in popularity The focus is on specialty cakes Chen says Word of mouth is 99 Ranch Market s key marketing vehicle but the store also relies on ads in Asian newspapers and the use of social media platforms such as Facebook and Twitter 99 Ranch Market also has a website that features blog postings recipes customer contests and an online shopping feature The company recently reached a deal with Amazon Prime Now to provide delivery to customers 99 Ranch Market continues to be a family business three decades after Roger Chen opened the first store Roger Chen has mostly retired but remains involved in the business My parents are mentors from afar Chen says Our father was and is a great businessman Indeed Roger Chen opened the store s first 30 stores before the next generation of his family joined the business Expansion

    Original URL path: http://www.fooddrink-magazine.com/sections/retailers/1910-99-ranch-market (2016-04-27)
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  • Pete’s Fresh Market - Food and Drink International
    looks different our foundation is the same with an aesthetically pleasing clean beautiful and architecturally sound store she says Pete s opened an Oak Park Ill location on Sept 2 Its twelfth location took over an old Dominick s grocery store after some community members were vocal in requesting the company seriously consider taking over the vacant spot This isn t new though Dremonas says the customer service manager receives about 10 e mails per week from loyal customers who want a Pete s in their community A thirteenth location is planned for Willowbrook Ill in the coming months With these new locations set Pete s is in stabilization and renovation mode It is revisiting older stores and giving them facelifts We never want to be stagnant Dremonas explains We don t want people seeing one of our stores and thinking it s an older store even if it opened 20 years ago Some newer stores offer a fully stocked bar that serves alcohol to make the grocery trip a little more exciting Other new areas include a more extensive hot food bar sushi bar taquería and carving station as well as ovens and smokers for tenderizing ribs and brisket The beauty of being a small business is that we can pivot quickly Dremonas says When Pete s opened its Oak Park location it followed a 30 page list of suggestions from eager customers Pete s has been diligently working its way down the list to create a store that community members want to see And by listening to customers the company can curate its stock to what s selling and what isn t We want to create a new vision for Pete s with new services offered Dremonas says Thanks to this dedication Pete s has won the Talk of the Town award for several years in a row which celebrates businesses that excel in high rated customer service Always Fresh Fruits and vegetables are a universal product but Pete s knows that it all comes down to how its product is selected and presented and ultimately how customers experience it when they re in the store Dremonas has found that people don t mind traveling a bit farther if they know their experience will be a pleasant one Because of this many of Pete s customers visit from word of mouth rather than through traditional marketing People come and have the Pete s experience and then tell their friends and family about it Dremonas says We retain them by taking care of them We don t just provide dinner suggestions or teach customers how to prepare the meat they bought We have actually had employees jumpstart a customer s car or escort customers through the rain with an umbrella We have that extra level of care Although we have to become more corporate due to our growing size we are working hard to maintain that mom and pop feel The internal culture is always evolving Pete s is

    Original URL path: http://www.fooddrink-magazine.com/sections/retailers/1909-pete-s-fresh-market (2016-04-27)
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  • Global Seafoods North America - Food and Drink International
    given consumers high quality seafood that can t be found in the frozen section he adds In the grocery store consumers don t know what to buy or how to cook the fish and grocers don t have the variety of knowledge that you can get from us Global Seafoods is in the first phase of its e commerce business plan and expects to have more recipes and videos on its website in addition to a YouTube channel Its new consumer friendly website launched in October and provides answers to a lot of frequently asked questions about its products and shipping in addition to online ordering Overseeing Quality Global Seafoods can track every box of seafood through its production process back to the part of the ocean it was pulled from We can track back to the fishing vessel that delivered it as well as the name of the captain and first mate on the ship Nikitenko says We can go as far as the fishing ground because every time the vessel brings us a load of fresh fish we know where on the map it came from The company s tracking capabilities allows it to ensure the fish is pulled from the ocean exactly where the vessel says it was taken from If the vessel says it s fishing in area X and I see them in area B we can inform them Nikitenko explains Luckily this has never happened because the captains of our vessels are very reliable and live by the rules but we can track how and where they are fishing The industry doesn t require us to keep record but we do it for food safety and people s safety so if there is a problem we can look back to see what went wrong and fix it All of the fish produced by Global Seafoods is wild and the company refuses to deal with farmed fish except for black caviar because it is impossible to get in the wild Sometimes I feel like a seafood teacher Nikitenko admits For example customers call for Atlantic salmon but it s farmed and we only deal with wild fish A lot of people don t want fish unless it s wild but it s up to them to find it Brand Recognition Although Global Seafoods is continuing to build its brand recognition Nikitenko says that takes time and the company is focused on making improvements in an effort to become a leader in the industry We are looking to introduce to the market a better variety of seafood he adds We want to add scallops lobsters from Maine and Nova Scotia and other products we personally like By next summer Global Seafoods plans to open a facility on the East Coast to expedite delivery to its customers Right now shipping to the East Coast takes five business days and most customers understand that but some aren t happy because it takes a long time Nikitenko explains When

    Original URL path: http://www.fooddrink-magazine.com/sections/retailers/1900-global-seafoods-north-america (2016-04-27)
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  • Rikeln Inc. dba Foy's El Globo Supermarkets - Food and Drink International
    end caps in the stores and put a sign on top with the slogan All That Value I m taking this Wall of Values and incorporating it throughout the whole stores he says A photo of the Wall of Values is on the stores new website which Charles hired the Pollux Castor marketing firm to design and post along with the new television commercials the firm has created We ve hired them to get us up to date on everything throughout the store including social media which is very important Charles explains The stores are promoting their savings using the new Mas slogan which means more in Spanish in a variety of uses Mas is used throughout the stores with whatever is being promoted such as fajitas or beans The display signs by the product say Mas Fajitas or Mas Pollo when chicken is on sale Mas Marketing The Foy s and El Globo supermarkets take a multimedia approach to promotion Connecting with our base through social and digital media was one of my top priorities for PolluxCastor Charles says Our market wasn t used to hearing from us across social media the Web and digital Every TV and radio promotion was present everywhere that was important to our customers Without the influx of cross border traffic every customer is worth fighting for The stores weekly ad is online printed out for distribution in the stores and placed in one free newspaper and one with paid circulation We had already been working with Pollux Castor but when I took over I wanted to get more involved with marketing and use it more Charles says I am spending more money than we used to on advertising to get the name out there and show we are here Many Departments Serving many Hispanic customers the two stores emphasize produce which Charles brother handles Other departments include a bakery dairy deli meat bulk spices and hot foods We re doing a lot of scratch baking Charles notes The bolillos rolls are huge down here it s like a smaller submarine sandwich roll They sell four or five for a dollar All kinds of Mexican bread cookies and cakes are baked from scratch at the stores and the food also is catered for special events I ve learned that customers like the taste of fresh made bread and the price is so much cheaper Charles stresses Uncooked tortillas that customers can prepare on a hot griddle at home also are popular along with a full selection of Hispanic cheeses to which 8 to 12 lineal feet of space in each store are devoted The supermarkets also offer financial services such as check cashing and bill paying The service departments are the ones that bring customers in and keep them there Charles emphasizes You can have low prices but if customer service the produce and the meat are not up to par customers just won t come to your store Service departments are very very

    Original URL path: http://www.fooddrink-magazine.com/sections/retailers/1891-rikeln-inc-dba-foy-s-el-globo-supermarkets (2016-04-27)
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  • Retailers - Food and Drink International
    says It s the only way we operate our business The approach has led the Boston based company to an average growth of 25 percent each of the past seven years When we started 14 years ago the movement toward wholeness and fresh wasn t as strong as it is today Matching its customers desire for healthy eating has driven much of that success We really are a disrupter in our industry Schenkel adds Read more Article by Tim O Connor Retailers 13 July 2015 Remke Markets Cincinnati has always been a beer town In the 1890s Cincinnatians consumed 40 gallons of beer per capita two and a half times the national average of 16 gallons and the town was once called the beer capital of the world Even today Cincinnati boasts more than a dozen craft breweries and the state of Ohio as a whole produced more than one million gallons of craft beer in 2013 the fourth most in the nation according to the Brewers Association Craft beer is also big business having an economic impact in Ohio of 238 1 million in 2012 according to the Brewers Association So when hops loving locals are craving a pumpkin pale ale regional grocer Remke Markets wants to be top of mind Read more Article by Janice Hoppe Retailers 15 August 2014 Sonoma Design Apparel and Promotions Sonoma Design Apparel and Promotions found its niche designing top of the line apparel and accessories in Northern California s wine country using state of the art engineering techniques The Santa Rosa Calif based company was founded by Eddie Brascia and Tim Keehn in 2003 and is located in Sonoma County Brascia started his career at North Coast Clothing in 2003 and prides himself on customer relations and a do whatever it takes to get the job done attitude Keehn founded Sew Be It Embroidery based in Santa Rosa Calif in 1996 and has built his businesses around product quality and a commitment to meet deadlines Read more Article by Chris Peterson Retailers 15 August 2014 Shady Maple Farm Market Shady Maple Farm Market is known throughout Pennsylvania for its smorgasbord which features 200 feet of authentic Pennsylvania Dutch cooking Giving customers as much as they want isn t restricted to the smorgasbord however and President Elwood Martin says going all out to provide customers with exceptional service and variety has been the key to Shady Maple Farm Market s long run of success The company s origins began with a single roadside stand run by Henry Martin and his wife selling produce they grew on their family farm By 1970 their son in law and daughter Marvin and Miriam Weaver took over the business and expanded to a modest 3 000 square foot building on the farm property In time an opportunity to expand to more general grocery products through IGA came up and the Weavers jumped on it Over the years the store continued to grow as more people discovered Shady

    Original URL path: http://www.fooddrink-magazine.com/sections/retailers?start=8 (2016-04-27)
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