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  • Order Status & Tracking | Newark element14
    Support Lab Supplies Buying Parts List Tools Catalogues Part List BOM Upload Quick Buy Request a Quote iBuy Purchase to Pay ePass APIs element14 community RoadTests Webinars The Ben Heck Show This Week On Community Latest Discussions Recent Blogs eQuote 1 800 463 9275 Close Order Approval There are orders pending your approval Approve Later View Now Home Help Center Viewing Changing Orders Order Status Tracking Help Center FAQs Viewing Changing Orders Order Status Tracking Request an Invoice Cancel an Order Returning a Product Checkout Billing Payment Shipping Delivery Favorites Parts List BOM Upload Pay on Account Quotes Quick Buy Saved Carts Scheduled Orders Vouchers Placing Orders Searching for Products Pricing Availability Packaging Options RoHS Legislation Technical Support Product Information Log In Registration Update Personal Information Change Password Update Addresses Update Credit Debit Cards Update Order Preferences Update Product Notifications My Account Contact Us Terms of Use Privacy Policy Terms Conditions Sitemap How can we help you Customer Service 1 800 463 9275 Web Site Support 1 800 639 2758 Product Technical Support 1 877 736 4835 Mon Fri 8 AM to 8 PM EST View more contact information Order Status Tracking Related Links Order Status Tracking My Account Find recent order status and tracking information in order history If you are registered and logged in you can view your order status and tracking information once shipped from My Account Order Status Tracking page You can also find the last 12 months of all your previous orders in the order history whether you placed the order on the web by phone or by another method NOTE Order history may not show recently placed orders until business systems have finished processing Some shipping methods may not offer tracking You can see your most recent orders right from the My Account homepage Viewing Changing Orders Q Where is my order A You can see your most recent orders on the Order Status Tracking page There may be times where an order just placed may not immediately appear until the order request has been fully processed by our business systems If there is a problem with the order you will generally be contacted by our customer support team Related Links My Account Order Status Tracking Q Can I speak to someone about an order I have placed A Try our live support Mon Fri 8 00 AM 8 00 PM EST Email customer service customerservice newark com Call customer service 1 800 463 9275 Mon Fri 8 00 AM 8 00 PM EST Q How do I track my order A Simply Log In and go to the Order Status Tracking section under My Account The most recent order should be listed first The tracking number if available will be displayed in the order tracking column Note some shipping methods may not provide tracking information Related Links Log In My Account Order Status Tracking Q What should I do if product is damaged in delivery A Our merchandise is carefully packed for delivery

    Original URL path: http://www.newark.com/help-order-status-tracking (2016-02-14)
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  • Request an Invoice | Newark element14
    List BOM Upload Quick Buy Request a Quote iBuy Purchase to Pay ePass APIs element14 community RoadTests Webinars The Ben Heck Show This Week On Community Latest Discussions Recent Blogs eQuote 1 800 463 9275 Close Order Approval There are orders pending your approval Approve Later View Now Home Help Center Viewing Changing Orders Request an Invoice Help Center FAQs Viewing Changing Orders Order Status Tracking Request an Invoice Cancel an Order Returning a Product Checkout Billing Payment Shipping Delivery Favorites Parts List BOM Upload Pay on Account Quotes Quick Buy Saved Carts Scheduled Orders Vouchers Placing Orders Searching for Products Pricing Availability Packaging Options RoHS Legislation Technical Support Product Information Log In Registration Update Personal Information Change Password Update Addresses Update Credit Debit Cards Update Order Preferences Update Product Notifications My Account Contact Us Terms of Use Privacy Policy Terms Conditions Sitemap How can we help you Customer Service 1 800 463 9275 Web Site Support 1 800 639 2758 Product Technical Support 1 877 736 4835 Mon Fri 8 AM to 8 PM EST View more contact information Request an Invoice Related Links Order Status Tracking My Account Learn More About eInvoices View and print invoices from Order Status Tracking If you are registered and logged in you can view and print the invoice for a completed order from My Account Order Status Tracking For invoices older than 13 months or if you need another physical invoice copy mailed to you simply fill out the form below contact us by email customerservice newark com or call 1 800 463 9275 for a service representative eInvoices If your organization has multiple accounts we can provide appropriate personnel access to all invoices so you can view and print invoices for orders placed under any of your company s accounts by logging in to one account Learn more about eInvoices Viewing Changing Orders Q Where is my order A You can see your most recent orders on the Order Status Tracking page There may be times where an order just placed may not immediately appear until the order request has been fully processed by our business systems If there is a problem with the order you will generally be contacted by our customer support team Related Links My Account Order Status Tracking Q Can I speak to someone about an order I have placed A Try our live support Mon Fri 8 00 AM 8 00 PM EST Email customer service customerservice newark com Call customer service 1 800 463 9275 Mon Fri 8 00 AM 8 00 PM EST Q How do I track my order A Simply Log In and go to the Order Status Tracking section under My Account The most recent order should be listed first The tracking number if available will be displayed in the order tracking column Note some shipping methods may not provide tracking information Related Links Log In My Account Order Status Tracking Q What should I do if product is damaged in

    Original URL path: http://www.newark.com/help-request-an-invoice (2016-02-14)
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  • Cancel an Order | Newark element14
    to Pay ePass APIs element14 community RoadTests Webinars The Ben Heck Show This Week On Community Latest Discussions Recent Blogs eQuote 1 800 463 9275 Close Order Approval There are orders pending your approval Approve Later View Now Home Help Center Viewing Changing Orders Cancel an Order Help Center FAQs Viewing Changing Orders Order Status Tracking Request an Invoice Cancel an Order Returning a Product Checkout Billing Payment Shipping Delivery Favorites Parts List BOM Upload Pay on Account Quotes Quick Buy Saved Carts Scheduled Orders Vouchers Placing Orders Searching for Products Pricing Availability Packaging Options RoHS Legislation Technical Support Product Information Log In Registration Update Personal Information Change Password Update Addresses Update Credit Debit Cards Update Order Preferences Update Product Notifications My Account Contact Us Terms of Use Privacy Policy Terms Conditions Sitemap How can we help you Customer Service 1 800 463 9275 Web Site Support 1 800 639 2758 Product Technical Support 1 877 736 4835 Mon Fri 8 AM to 8 PM EST View more contact information Cancel an Order Related Links Order Status Tracking My Account Return a Product Request Form Return Policy Need to cancel an order We pride ourselves on getting customer orders processed and sent fast So once an order is placed in most cases our fulfillment systems will have your items picked packed and sent for delivery within minutes Therefore there may be a limited window in which to cancel your order In the case of items that are back ordered and not marked as non cancelable there may be more time to cancel by calling our customer support team However you can usually make a product return Simply fill out the return a product request form Try our live support Mon Fri 8 00 AM 8 00 PM EST Email customer service customerservice newark com Call customer service 1 800 463 9275 Mon Fri 8 00 AM 8 00 PM EST Viewing Changing Orders Q Where is my order A You can see your most recent orders on the Order Status Tracking page There may be times where an order just placed may not immediately appear until the order request has been fully processed by our business systems If there is a problem with the order you will generally be contacted by our customer support team Related Links My Account Order Status Tracking Q Can I speak to someone about an order I have placed A Try our live support Mon Fri 8 00 AM 8 00 PM EST Email customer service customerservice newark com Call customer service 1 800 463 9275 Mon Fri 8 00 AM 8 00 PM EST Q How do I track my order A Simply Log In and go to the Order Status Tracking section under My Account The most recent order should be listed first The tracking number if available will be displayed in the order tracking column Note some shipping methods may not provide tracking information Related Links Log In My Account Order Status

    Original URL path: http://www.newark.com/help-cancel-an-order (2016-02-14)
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  • Viewing & Changing Orders | Newark element14
    Pay ePass APIs element14 community RoadTests Webinars The Ben Heck Show This Week On Community Latest Discussions Recent Blogs eQuote 1 800 463 9275 Close Order Approval There are orders pending your approval Approve Later View Now Home Help Center Viewing Changing Orders Help Center FAQs Viewing Changing Orders Order Status Tracking Request an Invoice Cancel an Order Returning a Product Checkout Billing Payment Shipping Delivery Favorites Parts List BOM Upload Pay on Account Quotes Quick Buy Saved Carts Scheduled Orders Vouchers Placing Orders Searching for Products Pricing Availability Packaging Options RoHS Legislation Technical Support Product Information Log In Registration Update Personal Information Change Password Update Addresses Update Credit Debit Cards Update Order Preferences Update Product Notifications My Account Contact Us Terms of Use Privacy Policy Terms Conditions Sitemap How can we help you Customer Service 1 800 463 9275 Web Site Support 1 800 639 2758 Product Technical Support 1 877 736 4835 Mon Fri 8 AM to 8 PM EST View more contact information Viewing and Changing Orders Get More Technical Support Feedback support Ask an expert RoadTests Legislation Recent Questions Join the discussion Find all the current or past order information you re looking for quickly and conveniently Order Status Tracking Find all the orders that you have placed on the web phone or fax Get your most recent order status and delivery tracking information if available Help for Order Status Tracking Request an Invoice You can view and print your invoices from past or current orders any time Or if you need a physical copy mailed to you we d be more than happy to send one Just fill out the request an invoice form Help for request an invoice form Cancel an Order You may have the opportunity to cancel your order but if it is already in process you can always make a return Click on link for details Help for canceling an order Viewing Changing Orders Q Where is my order A You can see your most recent orders on the Order Status Tracking page There may be times where an order just placed may not immediately appear until the order request has been fully processed by our business systems If there is a problem with the order you will generally be contacted by our customer support team Related Links My Account Order Status Tracking Q Can I speak to someone about an order I have placed A Try our live support Mon Fri 8 00 AM 8 00 PM EST Email customer service customerservice newark com Call customer service 1 800 463 9275 Mon Fri 8 00 AM 8 00 PM EST Q How do I track my order A Simply Log In and go to the Order Status Tracking section under My Account The most recent order should be listed first The tracking number if available will be displayed in the order tracking column Note some shipping methods may not provide tracking information Related Links Log In My Account Order Status

    Original URL path: http://www.newark.com/help-viewing-and-changing-orders (2016-02-14)
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  • Checkout | Newark element14
    Billing Payment Shipping Delivery Favorites Parts List BOM Upload Pay on Account Quotes Quick Buy Saved Carts Scheduled Orders Vouchers Searching for Products Pricing Availability Packaging Options RoHS Legislation Technical Support Product Information Log In Registration Update Personal Information Change Password Update Addresses Update Credit Debit Cards Update Order Preferences Update Product Notifications My Account Contact Us Terms of Use Privacy Policy Terms Conditions Sitemap How can we help you Customer Service 1 800 463 9275 Web Site Support 1 800 639 2758 Product Technical Support 1 877 736 4835 Mon Fri 8 AM to 8 PM EST View more contact information Checkout Related Links Shopping Cart My Account My Addresses My Credit Debit Cards Order Preferences Checking out is an easy 3 step process Fill in your order information Review the order Submit your order and receive confirmation Order Information Page Request Link to Newark element14 Account First time new customers may select I don t need a credit account or Request new credit account For returning online customers your account number should be listed here and preselected For existing customers if you do not see your account number or this is your first purchase online please choose Join an existing credit account or if you want a new account created you may choose Request new credit account See more details under the Billing Payment Help Credit Debit Card Detail If you select Credit Debit Card as your Billing Method you will see the fields for entering your card number and related information If you have purchased with a credit debit card previously and allowed us to store the card details you will see the Stored Card menu and can select your previously used card You will still be required to enter the CV2 security code as we do not store that for security purposes See Update Payment Cards help for information on storing and managing multiple credit debit cards Shipping Selection Order Options Please choose your preferred method of shipment and add any notes or instructions See Delivery Information help for information on various shipping options and limitations See also Scheduled Order help for information on having an order delivered on multiple dates Setting Order Preference Defaults for Faster Checkout For customers who return to purchase frequently you can set up and designate the default account billing method addresses and shipping method to be used for your future purchases under the Order Preferences in My Account See Update Order Preferences help for more details Placing Orders Q What does it mean when a part is backordered A Occasionally demand for certain products can lead to them being temporarily out of stock However if you still want this item and don t mind waiting we are happy to accept orders and ship it free of charge once stock becomes available Q Can I download or email my cart A If you want to save your cart online for purchase later you can use the saved carts feature Q What

    Original URL path: http://www.newark.com/help-checkout (2016-02-14)
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  • Billing & Payment | Newark element14
    Product Notifications My Account Contact Us Terms of Use Privacy Policy Terms Conditions Sitemap How can we help you Customer Service 1 800 463 9275 Web Site Support 1 800 639 2758 Product Technical Support 1 877 736 4835 Mon Fri 8 AM to 8 PM EST View more contact information Billing Payment Related Links Registration Shopping Cart Pay on Account We offer a choice of billing and payment options during the checkout process Request to pay on a new business account when you checkout Use of an existing account online or offline account Use a credit debit card NOTE If you are an existing phone fax or email customer your online account will be linked to your offline account automatically when you register You must register before logging in for the first time Request Link to Newark element14 Account If you are a returning customer your account number s will appear here and should be preselected If you have more than one account there will be a menu to select the account you want to use for your current order If your account number does not appear here or you have only ordered by fax phone email previously you can select Join existing credit account and be sure to enter and or check the addresses and payment information For first time customers you can select I don t need a credit account Whether you are a new or returning customer you may Request new credit account if you want to start a new account on credit for your order You will need to enter the addresses and payment information for the order If you do not remember your account number then you may choose Join existing credit account and be sure to enter and or check the addresses and payment information See more info on opening an account Selecting Your Billing Method If your account allows for credit debit card purchases you may select that option from this menu NOTE The fields for entering your credit debit card information will not appear unless you have selected that for your billing option Otherwise please select Trade Account to have your order billed to the account selected or indicated in the Request Link to Newark element14 account list Orders submitted on Requests for new credit account may be held pending credit verification Please see the terms and conditions for opening a trade account for the first time Card Security Number CV2 Location of Security Code Visa MasterCard Discover Card Look on the back of the card Please enter the last 3 digits from the end of the signature box American Express Card Look on the front of the card Please enter the smaller 4 digits that appear above the credit card number on either the right or left side Placing Orders Q What does it mean when a part is backordered A Occasionally demand for certain products can lead to them being temporarily out of stock However if you still want

    Original URL path: http://www.newark.com/help-billing-payment (2016-02-14)
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  • Delivery Information | Newark element14
    is show as below shipping cut off time Order Entry Cut Off Time Shipment Method 9 30 PM EST UPS Ground UPS Ground Bill UPS Account UPS Third Party Ground Bill UPS Account UPS 2nd Day Air UPS 2nd Day Air Bill UPS Account UPS Third Party 2nd Day Air Bill UPS Account 8 00 PM EST UPS Next Day Air Saver by 4 30pm UPS Next Day Air Saver by 4 30pm Bill UPS Account UPS Next Day Air by 10 30am UPS Next Day Air by 10 30am Bill UPS Account UPS Next Day Air Early AM by 8 10am UPS Next Day Air Early AM by 8 10am Bill UPS Account UPS Third Party Next Day Air Bill UPS Account UPS Saturday Del UPS Saturday Del Bill UPS Account FedEx Ground FedEx Ground Bill FedEx Account FedEx Ground Third Party Bill FedEx Account 6 00 PM EST UPS Intl Priority Air 1 3 days UPS Intl Priority Air Bill UPS Account 1 3 days FedEx Saver 3rd Day Bill FedEx Account FedEx 2nd Day Air FexEx 2nd Day Air Bill FedEx Account FexEx Third Party 2nd Day Air Bill FedEx Account FedEx Standard Overnight FedEx Standard Overnight Bill FedEx Account FedEx Third Party Standard Overnight Bill FedEx Account FedEx Priority Overnight by 10 30am FedEx Priority Overnight by 10 30am Bill FedEx Account FedEx First Overnight by 8 10am FedEx First Overnight by 8 10am Bill FedEx Account FedEx Saturday Del FedEx Saturday Del Bill FedEx Account FedEx Intl Economy Bill FedEx Account 3 5 days FedEx Intl Priority 1 3 days FedEx Intl Priority Bill FedEx Account 1 3 days 2 30 PM EST USPS Priority 2 3 days USPS Priority International 6 10 days Shipping Options We offer a variety of shipping methods for your order Once your order is shipped we ll notify you via email informing you of the tracking number if available so you always know where your order is Below you can find more information on our shipping options Standard delivery We use UPS for next day delivery to all major cities in US Please add additional days for remote locations All deliveries will be shipped UPS with the cost based on the UPS published rates per destination Shipment greater than 150lbs will ship via LTL or truck with the cost based on the actual weight Air shipments For urgent delivery select a next day or priority overnight shipment method We offer a variety of air shipment services Ground shipments For large heavy items over 150 lbs and or for special handling select a ground method Saturday delivery When and where possible items may be delivered on Saturday depending on your choice of shipping and whether you submit your order before the cut off time However this cannot always be guaranteed Orders submitted on Saturday or Sunday will be shipped out the next business day Backorders Items on backorder will be shipped when they arrive back in stock If you place

    Original URL path: http://www.newark.com/help-delivery-information (2016-02-14)
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  • Favorites | Newark element14
    eQuote 1 800 463 9275 Close Order Approval There are orders pending your approval Approve Later View Now Home Help Center Placing Orders Favorites Help Center FAQs Order Status Tracking Request an Invoice Cancel an Order Viewing Changing Orders Returning a Product Placing Orders Checkout Billing Payment Shipping Delivery Favorites Parts List BOM Upload Pay on Account Quotes Quick Buy Saved Carts Scheduled Orders Vouchers Searching for Products Pricing Availability Packaging Options RoHS Legislation Technical Support Product Information Log In Registration Update Personal Information Change Password Update Addresses Update Credit Debit Cards Update Order Preferences Update Product Notifications My Account Contact Us Terms of Use Privacy Policy Terms Conditions Sitemap How can we help you Customer Service 1 800 463 9275 Web Site Support 1 800 639 2758 Product Technical Support 1 877 736 4835 Mon Fri 8 AM to 8 PM EST View more contact information Favorites Related Links Log In Favorites My Account Creating favorites product lists is easy When you are registered and logged in you can create and add items to favorites lists for purchase or reference later Favorites lists are different from saved carts in that they do not retain specific quantities to be ordered They allow you to add items directly to a list for later reference while you search and browse products You can also remove items from a previously created favorites list Adding an item to a Favorites List Add a product to your favorites list from the product detail page Creating a Favorites List When you add an item to a favorites list for the first time you will be asked to create a label name for the list Once you have one or more lists you can choose which list to add an item Removing an item from a Favorites List View the favorites list details under the Favorites List page in My Account Then click the link labeled Delete Items are immediately deleted NOTE Deleting an item from the favorites list is permanent and cannot be reversed Deleting a Favorites List You can delete an entire favorites list from the Favorites List page under My Account NOTE Deleting a favorites list takes effect immediately is permanent and cannot be reversed Placing Orders Q What does it mean when a part is backordered A Occasionally demand for certain products can lead to them being temporarily out of stock However if you still want this item and don t mind waiting we are happy to accept orders and ship it free of charge once stock becomes available Q Can I download or email my cart A If you want to save your cart online for purchase later you can use the saved carts feature Q What are order minimums and multiples A Certain products like resistors or cable come in reels or packs of set length or quantity They are not available for sale in quantities below certain levels because it is not economical to package them in smaller quantities Q

    Original URL path: http://www.newark.com/help-favourites (2016-02-14)
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