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  • We don't like that estimate. Change it. - CTO/CIO Perspectives
    dogged drill down So I m preaching a several pronged approach doing one s homework so that maximum scrutiny has been self applied long before the estimate reaches the executive sticking to one s guns to an extent that is both reasonable and facts based and then actively looking for ways to reach value for all One important note though there are often bad but unfortunately common ways to compromise when discussing project delivery estimates Here are a couple of important places not to cave Suddenly deciding that you don t really need contingency Until perhaps the last week it s usually a huge mistake to assume that the rest of the schedule will go exactly as planned Contingency in a schedule is not padding Suddenly deciding that you don t need thorough testing Forgoing testing is pretty much a guaranteed way to launch an unstable buggy product that ultimately will cost you much more work not to mention the customer backlash than taking the necessary time up front to shake out the problems Where s the CIO CTO in all of this Supplying active leadership educating everyone on the tenets above coaching cajoling reminding monitoring Strong leadership can and does reduce these common we don t like that estimate kinds of proposed solutions In fact it is the mettle of the mature and successful CIO CTO that they constantly upward and sideways manage their peers and management to get them to understand the cold harsh realities and weigh appropriate and reasonable trade offs Tweet Share this Twitter Google Facebook Email Print Previous Post in Category Next Post in Category Filed Under Anecdotes Communication Estimating Projects Comments Chris Curran says September 8 2010 at 2 20 pm Great post Peter it s great to see all of your experiences boiled down like this In addition to estimating I strongly believe that rapid prototyping is a part of this puzzle too We ve all been part of projects where we baked all of the planning up front only to find a major change a few weeks into the build that required major re thinking In the first section of Frederick Brook s latest book The Design of Design he summarizes his belief that this design then build approach embodied in waterfall methods is wrong and that a prototype based model to elicit and evolve requirements is a much better way to design and estimate Chris Eric D Brown says September 8 2010 at 3 59 pm Great Stuff Peter As you ve suggested the key here is strong leadership from the CIO CTO I like the term Supplying active leadership love it actually Nice article jfbauer says September 8 2010 at 5 48 pm Great insight pragmatic as always another technique I ve found successful is to link the estimate durations to groups of logical business functions or feature feature sets Start with architecture items that are needed even if only one single business feature is requested Basically these are your

    Original URL path: http://www.peterkretzman.com/2010/09/08/we-dont-like-that-estimate-change-it/ (2016-04-28)
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  • Uncommonly followed common sense tips on CIO communication - CTO/CIO Perspectives
    don t but it s just an idea A gun is I want you to do this Surprisingly people often can t tell the difference on their own As a leader you typically want most meetings particularly at a senior level to feature open brainstorming a free exchange of out of the box ideas but that means it s all the more important to carefully identify what emerges as actionable initiatives and what things continue to be simply thrown around as possibilities Put it in writing Supplement the directions you give in meetings and one on ones with a clear and succinct written summary Doing this both clarifies and makes an unambiguous record of what you ve asked for and accurately communicates it more broadly than just to the people who happened to be in the meeting It s a way of demonstrating that you re declaring yourself accountable Doing so is vastly preferable to having your people run around claiming The CIO wants this And with some once they discover that such a line grants them all sorts of vicarious power they ll tend to overuse it and at inappropriate points I ve seen a lot of ineffective leaders follow some kind of old school just tell them mentality and they cause significant confusion in the ranks by failing to put things in writing And it s no wonder that with this approach which evolves into a kind of Telephone game they re often disappointed in what they get Oral communication is often vague and ambiguous Written communication is on the record Strive to go on the record as much as possible Be utterly clear about who owns the execution of the initiative and who will be making specific lower level related decisions Most notably avoid having people think that everything needs to be cleared with you at all junctures For most initiatives your role is to set the overall goal not to shepherd day to day the specific process of getting there Lack of clarity here is common even when everything else is done right Common sense all these tips no The thing about common sense though is that it s often frightfully uncommon Tweet Share this Twitter Google Facebook Email Print Previous Post in Category Next Post in Category Filed Under Anecdotes Communication General Comments Executive Coach Caroline Smith says July 20 2010 at 4 18 pm I really like some of the nuggets that you have in this post Basically I think I m taking away that it would be wise to summarize in writing at the end of each meeting what is the action item light bulb or gun who owns execution who is making lower level decisions when is it happening Thanks for a great post Peter Kretzman says July 20 2010 at 4 48 pm Yes those are good steps in a nutshell I m always amused when I see executives that resist doing those things because when you do them the outcome

    Original URL path: http://www.peterkretzman.com/2010/07/19/uncommonly-followed-common-sense-tips-on-cio-communication/ (2016-04-28)
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  • business alignment Archives - CTO/CIO Perspectives
    seen as the geek with the pocket protector Examples some preach outright denial that there might be such a perception problem don t even think of using the terms IT and business they urge and they recommend against ever discussing alignment as a goal Stop referring to the business as something separate they recommend IT is just as much part of the business as anything else Similarly their advice is avoid discussing the technology itself As if a mere shift in language could solve the perception problem and automatically propel the CIO into the inner circle of decision makers Here s the gist of how I see it though in many I daresay most companies the path of IT from high priesthood to strategic key playerdom has not really been fully traversed in other words greater alignment IS still needed of IT with the business Read more Tweet Filed Under Anecdotes Communication General Stakeholders Strategy Tagged With business alignment IT IT governance project portfolio management Stakeholders Contact information for Peter Kretzman Ph 425 835 3487 Email peter dot kretzman at gmail dot com Social media Blog post categories Anecdotes 21 Book reviews 7 Communication 23 Education 6 Estimating 9 Ethics 1 Financial 7 General 31 Humor 7 Industry trends 23 Metrics 5 Overview 10 People 12 Performance 1 Personal 20 Personal R D 2 Peterisms 4 Pillars of Purview 43 Process 38 Projects 17 Recommended reading 8 Role definition 29 Stakeholders 15 Strategy 9 Tools 6 Top 25 posts 25 Vendor management 10 Blogroll 10x Software Development Steve McConnell s blog Archimedius Greg Ness always interesting blogs on networking security and virtualization Bridging the Gap Bridging the Gap between Business and IT Laura Brandenburg s excellent blog on crafting business analyst practices to solve business problems CIO Dashboard Chris Curran

    Original URL path: http://www.peterkretzman.com/tag/business-alignment/ (2016-04-28)
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  • IT Archives - CTO/CIO Perspectives
    words greater alignment IS still needed of IT with the business Read more Tweet Filed Under Anecdotes Communication General Stakeholders Strategy Tagged With business alignment IT IT governance project portfolio management Stakeholders By Peter Kretzman 5 Comments Must read books on the human factors of IT part 1 the 70s Tweet What is it that sets apart a top notch IT executive from others of his calling To my mind one mark of today s true professional especially at the senior executive level is to be deeply familiar with the seminal books in his or her field The dilemma for an IT professional though comes from the ongoing and increasing flood of books to choose from and trying to figure out how to walk the fine line between focus on the intensely tactical and focus on higher level concepts and ideas The tactical books do have their place on your shelf actually and it would be a mistake to ignore them simply because you ve moved beyond daily application of your development configuration and technical trouble shooting skills judicious selection and absorbing of nuts and bolts techniques and new approaches will keep your insight into technology and its possibilities fresh I started in IT as a developer and I remain fascinated by the endless possibilities and techniques of the world of software In the last decade or two though I ve become even more intrigued by a metalayer above the more tactical concerns True to my ongoing insistence that the biggest challenges in IT aren t purely technical I am ever more convinced that t he greatest difficulties are presented by psychology of IT issues the human factors in how software and systems are conceived built tested deployed maintained and eventually decommissioned Here are just a smattering of the eternal non technical questions that go far beyond the computer language du jour or the latest hot methodology How do teams actually create and complete information technology projects What works what fails and why Why are some software developers supposedly ten times as productive as others Why do some software teams gel and others don t Why do small companies with very few resources often beat out large well funded efforts in the marketplace How technical should managers be So starting with this post let s embark on a multi part survey of the groundbreaking timeless books on such issues I m going to pick what I consider to be the top three books from each decade starting with the 70s Each of them deserves not only a place on your bookshelf but to be read and reread every few years And contrary to what one might think their insights remain not only valid after all these years but have become all the stronger by having been confirmed by the history of the industry since their publication Read more Tweet Filed Under Book reviews Education General Overview Recommended reading Tagged With books classic human factors IT must read mythical man month

    Original URL path: http://www.peterkretzman.com/tag/it/ (2016-04-28)
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  • IT governance Archives - CTO/CIO Perspectives
    seen as the geek with the pocket protector Examples some preach outright denial that there might be such a perception problem don t even think of using the terms IT and business they urge and they recommend against ever discussing alignment as a goal Stop referring to the business as something separate they recommend IT is just as much part of the business as anything else Similarly their advice is avoid discussing the technology itself As if a mere shift in language could solve the perception problem and automatically propel the CIO into the inner circle of decision makers Here s the gist of how I see it though in many I daresay most companies the path of IT from high priesthood to strategic key playerdom has not really been fully traversed in other words greater alignment IS still needed of IT with the business Read more Tweet Filed Under Anecdotes Communication General Stakeholders Strategy Tagged With business alignment IT IT governance project portfolio management Stakeholders Contact information for Peter Kretzman Ph 425 835 3487 Email peter dot kretzman at gmail dot com Social media Blog post categories Anecdotes 21 Book reviews 7 Communication 23 Education 6 Estimating 9 Ethics 1 Financial 7 General 31 Humor 7 Industry trends 23 Metrics 5 Overview 10 People 12 Performance 1 Personal 20 Personal R D 2 Peterisms 4 Pillars of Purview 43 Process 38 Projects 17 Recommended reading 8 Role definition 29 Stakeholders 15 Strategy 9 Tools 6 Top 25 posts 25 Vendor management 10 Blogroll 10x Software Development Steve McConnell s blog Archimedius Greg Ness always interesting blogs on networking security and virtualization Bridging the Gap Bridging the Gap between Business and IT Laura Brandenburg s excellent blog on crafting business analyst practices to solve business problems CIO Dashboard Chris Curran

    Original URL path: http://www.peterkretzman.com/tag/it-governance/ (2016-04-28)
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  • project portfolio management Archives - CTO/CIO Perspectives
    to strategic key playerdom has not really been fully traversed in other words greater alignment IS still needed of IT with the business Read more Tweet Filed Under Anecdotes Communication General Stakeholders Strategy Tagged With business alignment IT IT governance project portfolio management Stakeholders By Peter Kretzman 16 Comments No silver bullets Really Tweet Fred Brooks wrote a seminal essay in 1986 No Silver Bullet Essence and Accidents of Software Engineering a model of clear and cogent thinking that I consider to be required regular reading for anyone involved in information technology Despite the essay s brilliance and despite its wide promulgation and deserved fame the phenomenon it describes seems to have only broadened in the last twenty three years Brooks argues as follows with bolding added The familiar software project at least as seen by the nontechnical manager has something of this character it is usually innocent and straightforward but is capable of becoming a monster of missed schedules blown budgets and flawed products So we hear desperate cries for a silver bullet something to make software costs drop as rapidly as computer hardware costs do There is no single development in either technology or in management technique that by itself promises even one order of magnitude improvement in productivity in reliability in simplicity So this basic tenet has been convincingly articulated by a leading IT thinker for almost a quarter century Yet the trend continues new technologies pop up every couple of years and the hype cycle begins Evidently hope springs eternal Read more Tweet Filed Under Industry trends Top 25 posts Tagged With agile cloud computing design thinking fads governance hype itil lean mythical man month project portfolio management ruby scrum soa theory of constraints Contact information for Peter Kretzman Ph 425 835 3487 Email peter dot

    Original URL path: http://www.peterkretzman.com/tag/project-portfolio-management/ (2016-04-28)
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  • Stakeholders Archives - CTO/CIO Perspectives
    seen as the geek with the pocket protector Examples some preach outright denial that there might be such a perception problem don t even think of using the terms IT and business they urge and they recommend against ever discussing alignment as a goal Stop referring to the business as something separate they recommend IT is just as much part of the business as anything else Similarly their advice is avoid discussing the technology itself As if a mere shift in language could solve the perception problem and automatically propel the CIO into the inner circle of decision makers Here s the gist of how I see it though in many I daresay most companies the path of IT from high priesthood to strategic key playerdom has not really been fully traversed in other words greater alignment IS still needed of IT with the business Read more Tweet Filed Under Anecdotes Communication General Stakeholders Strategy Tagged With business alignment IT IT governance project portfolio management Stakeholders Contact information for Peter Kretzman Ph 425 835 3487 Email peter dot kretzman at gmail dot com Social media Blog post categories Anecdotes 21 Book reviews 7 Communication 23 Education 6 Estimating 9 Ethics 1 Financial 7 General 31 Humor 7 Industry trends 23 Metrics 5 Overview 10 People 12 Performance 1 Personal 20 Personal R D 2 Peterisms 4 Pillars of Purview 43 Process 38 Projects 17 Recommended reading 8 Role definition 29 Stakeholders 15 Strategy 9 Tools 6 Top 25 posts 25 Vendor management 10 Blogroll 10x Software Development Steve McConnell s blog Archimedius Greg Ness always interesting blogs on networking security and virtualization Bridging the Gap Bridging the Gap between Business and IT Laura Brandenburg s excellent blog on crafting business analyst practices to solve business problems CIO Dashboard Chris Curran

    Original URL path: http://www.peterkretzman.com/tag/stakeholders/ (2016-04-28)
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  • Twitter, from the technology executive's perspective
    that the whole day can go by while I do that In other words those approaches are just not sustainable for a busy executive Enter Twitter Once you get past the common knee jerk reaction e g why do I care to hear what people had for breakfast and actually use it for a few weeks you realize that it has some unexpected advantages Probably 90 of Twitter users produce little more than drivel But you don t need to follow any of those 90 Messages by virtue of the 140 character limit are pithier hence more scannable Brevity is the soul of twit I can t be the first person to say that Topic areas are more findable prunable and groupable leading to an incredible and still growing abundance of Twitter utilities and after market products to help people divide search conquer Twitter used properly is much less subject to the incursion of advertising or pure inanity that plagues nearly everything else on the net you can and should customize the people you follow for maximum utility It s so much easier to simply unfollow someone who turns out to be a spammer or a fool than it is to say unsubscribe from a typical email blast stream It s your action that does the unfollowing not theirs Mindcasting is the term that I find most applicable to Twitter Through Twitter I get to tap into the minds of people I find useful people who are willing to share via this new medium their perspective and interests Those whose tweets prove interesting and useful I keep following Those who don t get dropped and that s OK Via Twitter I get to establish and hone the membership of my own private Algonquin Round Table as it were of fascinating interlocutors It s more granular than relying on RSS in my view in that it s more targeted and more bite sized I can trust the people I follow to give me quality links to read I can see whom those people are following and extend my circle to include those folks as well As a result of this daily honing and pruning I get a much higher signal to noise ratio in my reading thanks to my Twitter stream And lo and behold very little of that stream ever relates to people s breakfasts I ll avoid going into detail about the frailty of Twitter s offering operationally see links below about the infamous fail whale other than to gently point out what should be obvious that they need a different level of IT management if they are to continue to scale You re all welcome to follow me if you so choose on Twitter here Lagniappe Useful articles on the Twitter phenomenon Twitter sucks so change your friends Forget the Fail Whale Twitter Jumps the Shark On Twitter mindcasting is the new lifecasting OMG Shut up about Twitter already Brave New World of Digital Intimacy Twitter Explained In

    Original URL path: http://www.peterkretzman.com/2009/04/07/getting-twitter-from-the-technology-executives-perspective/ (2016-04-28)
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