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  • Quinessence Delivery Schedule
    Royal Mail handle packages up to 2 kilos in weight and orders over this weight are shipped by a Carrier Service who do not deliver on weekends If you think you will not be at home to take delivery please provide an alternative delivery address where there will be somebody available during the day To do this simply fill out the details in the Delivery Address box at the Checkout stage Due to restrictions by some carrier services we are unable to deliver to PO Box numbers Holidays and busy periods During the lead up to holidays the number of orders we receive increases significantly as does the volume of parcel traffic in the mail network and this may cause delays During these periods mail networks sometimes get a little behind with deliveries This should be taken into consideration particularly for overseas customers placing orders before a Public Holiday and especially within 2 weeks of the Christmas Holidays For more details about deliveries see our Help Centre Next Security and Privacy Shop online Online Shop Help How to Order Delivery Returns Moneyback Guarantee Currency Convertor Security Privacy Terms Conditions Contact Us Let s connect Join us on Facebook for free tips advice 28 799 Followers Follow us on Twitter for breaking news 6 202 Followers Check out our Blog for articles essential oil profiles more Search this site Products Information FREE Newsletter Subscribe now to receive expert Articles Essential oil profiles Skincare tips Recipes and much more Plus you will have exclusive access to our hugely discounted Special Offers Free Gifts and Prize Draws We respect your privacy and hate spam as much as you do We will never sell rent or share your e mail address with anyone Did you know Quinessence are one of only a small number

    Original URL path: http://www.quinessence.com/delivery_schedule.htm (2016-04-25)
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  • Product Returns Policy
    post or courier Proof of postage is not proof of delivery Your return should be wrapped securely in the same packaging in which you received it and should be returned to Returns Department Quinessence Aromatherapy Ltd Forest Court Linden Way Coalville Leicestershire LE67 3JY United Kingdom Refunds We will notify you via e mail of your refund once we have received and processed the returned item You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return Next Terms and conditions Quinessence Aromatherapy Change my location United Kingdom Europe Rest of World Help Centre Your account Checkout Basket Shop online Online Shop Help How to Order Delivery Returns Moneyback Guarantee Currency Convertor Security Privacy Terms Conditions Contact Us Let s connect Join us on Facebook for free tips advice 28 799 Followers Follow us on Twitter for breaking news 6 202 Followers Check out our Blog for articles essential oil profiles more Search this site Products Information FREE Newsletter Subscribe now to receive expert Articles Essential oil profiles Skincare tips Recipes and much more Plus you will have exclusive access to our hugely discounted Special Offers Free Gifts and Prize Draws We respect your privacy and hate spam as much as you do We will never sell rent or share your e mail address with anyone Did you know Quinessence are one of only a small number of aromatherapy manufacturers that is owned and run by fully qualified aromatherapists This is why we are able to offer such outstanding customer service and after sales support Testimonials Thank you so much for the detailed information and considerate assistance I am very impressed by your service and it is surely the best I have ever seen Li

    Original URL path: http://www.quinessence.com/returns.htm (2016-04-25)
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  • Quinessence Unconditional 30 day Money-Back Guarantee!
    that you may have about Quinessence products or services Although we want you to be delighted with every single product that you buy when shopping with us we understand that occasionally you may need to return items so we have made this process as simple and trouble free as possible See our Returns Policy for full details how to return unwanted items Before you begin shopping be sure to take a look at other important issues such as Privacy and Security Deliveries and of course our Terms and Conditions of sale Next Delivery schedule Quinessence Aromatherapy Change my location United Kingdom Europe Rest of World Help Centre Your account Checkout Basket Shop online Online Shop Help How to Order Delivery Returns Moneyback Guarantee Currency Convertor Security Privacy Terms Conditions Contact Us Let s connect Join us on Facebook for free tips advice 28 799 Followers Follow us on Twitter for breaking news 6 202 Followers Check out our Blog for articles essential oil profiles more Search this site Products Information FREE Newsletter Subscribe now to receive expert Articles Essential oil profiles Skincare tips Recipes and much more Plus you will have exclusive access to our hugely discounted Special Offers Free Gifts and Prize Draws We respect your privacy and hate spam as much as you do We will never sell rent or share your e mail address with anyone Did you know Quinessence are one of only a small number of aromatherapy manufacturers that is owned and run by fully qualified aromatherapists This is why we are able to offer such outstanding customer service and after sales support Testimonials I have just received my first order from you and your high standards and beliefs truly reflect in the quality of your products I have used several suppliers in the past

    Original URL path: http://www.quinessence.com/moneyback_guarantee.htm (2016-04-25)
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  • Currency Convertor
    more How to Order Delivery Returns Moneyback Guarantee Currency Convertor Security Privacy Terms of Order Contact Us About Us Company Information Testimonials Sue Charles Geoff Lyth Ethical Policies No Animal Testing Industry Awards Our Location Memberships About Aromatherapy What is Aromatherapy How Aromatherapy Works History of Aromatherapy Essential Oils FAQ s Essential Oils Absolutes Carrier Oils Hydrosols Methods of Use Safety Guidelines Glossary of Terms Aromatherapy Articles Sources Origins Essential

    Original URL path: http://www.quinessence.com/currency_convertor.htm (2016-04-25)
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  • Privacy and Security Policy | Quinessence
    the Checkout page a small locked padlock or solid key will appear at the bottom of your web browser You can double click on the padlock or key which provides further security details as verified by the secure certificate authority GeoTrust Equifax You can then manually check these credentials yourself Remember risks on the Internet are no greater than in a restaurant where your card is taken away and copies of slips could be run off If transactions are charged to your account which you did not authorise you can request a refund from your credit card issuer If you are still concerned about security phone us to make sure that we really exist If you prefer to order via Mail Order please see our contact details or find out more about Quinessence and our Policies Cookies Cookies are pieces of information that a web site transfers to your hard drive for record keeping purposes They are used on all shopping sites to keep track of the contents of your shopping cart once you have selected an item Cookies allow the website to remember important information as you switch between pages such as the contents of your shopping basket You can click on the Help section of your web browser to learn how to change your cookie preferences However please note that if you disable all cookies you will not be able to use the online shopping facilities of this or any other website JavaScript JavaScript is a type of scripting programming language implemented throughout this website to make certain functions and facilities work or to make the website easier to use You can click on the Help section of your web browser to learn how to change your JavaScript preferences If you disable JavaScript this website is designed to still function correctly Links to other websites This site contains links to carefully selected sites If you visit one of these linked sites you should review their privacy and other policies Quinessence can not be held responsible for the privacy and security practices or the content of such web sites Next Returns Quinessence Aromatherapy Change my location United Kingdom Europe Rest of World Help Centre Your account Checkout Basket Shop online Online Shop Help How to Order Delivery Returns Moneyback Guarantee Currency Convertor Security Privacy Terms Conditions Contact Us Let s connect Join us on Facebook for free tips advice 28 799 Followers Follow us on Twitter for breaking news 6 202 Followers Check out our Blog for articles essential oil profiles more Search this site Products Information FREE Newsletter Subscribe now to receive expert Articles Essential oil profiles Skincare tips Recipes and much more Plus you will have exclusive access to our hugely discounted Special Offers Free Gifts and Prize Draws We respect your privacy and hate spam as much as you do We will never sell rent or share your e mail address with anyone Did you know Quinessence are one of only a small number of aromatherapy

    Original URL path: http://www.quinessence.com/privacy_and_security.htm (2016-04-25)
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  • Terms & Conditions
    available to sign for delivery for example a neighbour or your works address If there is nobody at the delivery address to accept delivery the Carrier Service will leave a card for you to re arrange delivery within the next 48 hours It is your responsibility to monitor such circumstances and co operate with the delivery service Failed Deliveries Due to the increasing costs of transport and storage Carrier Services now make only one further attempt to deliver your order after which there may be a charge for any further attempts If you fail to contact the Carrier Service within 48 hours to arrange re delivery your parcel will be returned to Quinessence Should your parcel be returned to Quinessence under such circumstances there would be a further delivery charge to re send your order If you cancel your order and request a Refund after a failed attempted delivery the original cost of shipping your order plus any other costs incurred by Quinessence in retrieving your parcel will be deducted from your Refund Should your order not arrive within a few days of the specified Delivery Schedule please email us so that we can investigate the matter for you with our shippers Failed deliveries should be reported to Quinessence no later than 7 days after the expected delivery date and no refunds will be entertained should you fail to report the matter to Quinessence Damages Shortages and Errors Check your package carefully upon delivery and if there is any sign of damage include the words Damaged on the document that you sign to accept delivery If your parcel is damaged do not refuse to accept delivery or this will jeopardize any claims for compensation against the shipper All damages incurred during transit must be reported immediately to Quinessence by email and also the Carrier Company or Royal Mail Do not throw away the carton or any packaging materials since the Carrier Company or Royal Mail will need to inspect them before paying compensation Any shortages or errors must be reported by email to Quinessence within 3 days of delivery and all packaging materials must be kept for inspection by the Carrier Company or Royal Mail in case your parcel has been tampered with in transit No claims for damages shortages or errors will be entertained if they have not been reported to Quinessence within this period Returns Quinessence wants you to be completely happy with your purchase so if for any reason you are not 100 satisfied we are happy to offer a refund exchange or replacement on any item returned to us within thirty days of your receipt of goods provided they are still in their original packaging undamaged and in an unused condition Whilst we understand that you may need to open a product to evaluate the fragrance for reasons of hygiene and safety we are unable to accept the return of any product that has been used All returned goods will be closely examined measured and weighed

    Original URL path: http://www.quinessence.com/terms_and_conditions.htm (2016-04-25)
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  • Contact Quinessence Aromatherapy
    6 202 Followers Check out our Blog for articles essential oil profiles more How to Order Delivery Returns Moneyback Guarantee Currency Convertor Security Privacy Terms of Order Contact Us About Us Company Information Testimonials Sue Charles Geoff Lyth Ethical Policies No Animal Testing Industry Awards Our Location Memberships About Aromatherapy What is Aromatherapy How Aromatherapy Works History of Aromatherapy Essential Oils FAQ s Essential Oils Absolutes Carrier Oils Hydrosols Methods

    Original URL path: http://www.quinessence.com/contact_us.htm (2016-04-25)
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  • About Quinessence Aromatherapy
    Throughout the growth of the company the reason it was originally established was always kept in mind and today Quinessence are more committed than ever to supplying botanically identified biologically active pure essential oils that have been subjected to the most rigorous quality control procedures Ethical issues such as animal testing conservation recycling and fair trading are also addressed in a responsible and transparent manner Aromatherapy hijacked Towards the late 1990 s the huge growth in aromatherapy meant that the retail market had become saturated with products of dubious origin and quality It became clear that aromatherapy had been well and truly hijacked by manufacturers of all kinds to the point that if a product had a smell it would be labelled and marketed as aromatherapy even though such products rarely contained true essential oils The company decided that it was time for home users around the world to enjoy the same high quality of essential oils and products that the professionals had always used and therefore a retail range of aromatherapy products was developed An online retail store opened in early 2000 and the Quinessence Aromatherapy Collection is now sold into more than 63 countries around the world Quinessence essential oils and the Aroma botanicals skin care range has received critical acclaim over recent years and for 6 years in succession have been finalists in the Natural Health and Beauty magazine Awards In 2005 Quinessence Rose in Jojoba was voted best Facial Oil and in 2010 Aroma botanicals Nourishing Hand Cream voted 3rd place by the panel of judges Previously in the Hot Contenders category the team of beauty experts and judges awarded Aroma botanicals a Best All Natural Range and the Vitamin E Cream was voted a Best Bargain Moisturiser The Natural Beauty Awards claim to conduct the most comprehensive product reviews in the industry covering over 25 different categories and to win these awards Quinessence had to compete with leading brand names such as Aveda Elemis Jurlique E SPA Dermalogica Weleda Dr Hauschka and Neals Yard If you enjoyed this article please click the Like button and help spread the word Next Sue Charles Quinessence Aromatherapy Change my location United Kingdom Europe Rest of World Help Centre Your account Checkout Basket Shop online Online Shop About Us Company Information Testimonials Sue Charles Geoff Lyth Ethical Issues Animal Testing Industry Awards Our Location Trade Memberships Let s connect Join us on Facebook for free tips advice 28 799 Followers Follow us on Twitter for breaking news 6 202 Followers Check out our Blog for articles essential oil profiles more Search this site Products Information FREE Newsletter Subscribe now to receive expert Articles Essential oil profiles Skincare tips Recipes and much more Plus you will have exclusive access to our hugely discounted Special Offers Free Gifts and Prize Draws We respect your privacy and hate spam as much as you do We will never sell rent or share your e mail address with anyone Did you know Quinessence is

    Original URL path: http://www.quinessence.com/about_us.htm (2016-04-25)
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