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  • The Shift to Mobile-Friendly E-Commerce Websites | SaleHoo
    Paul Cousineau similarly observed that People do not put their phone down then go find a desktop to do something They use their phone So whereas the formerly held view was that people like to use their phones for shopping and their desktops for buying these days trust in mobile purchases has increased And folks are feeling a lot more comfortable converting straight from their smartphones Why E Tailers Should Encourage This Trend It may at first seem that this not so new development would put a crimp on operations This is especially a matter of concern for small e commerce retailers that have been focused on learning to compete in the desktop only environment However this doesn t necessarily need to be the case Mobile solutions abound when you look at large scale web builders and independent developers alike Rather than thinking of how it can be done it might be more productive to think about why mobile online buyers are driving revenue the way they are and therefore why a mobile solution is so necessary It s not so much that there are more buyers really It is just that they are buying more Let s break it down According to this analysis by Ian Mills of Magicdust Web Design mobile buyers are different They are not like desktop users who are more patient and cautious Mobile buyers want to get information quickly and simply Many mobile online purchases are impulse buys and they spend more money on a single purchase than their desktop counterparts do By making your website mobile friendly with a simple purchase path you are eliminating barriers to conversion In other words it makes it much easier for you to make a buck than if you just stick to a desktop only strategy Mobile users are impatient with cluttered websites which may appear unproblematic to desktop users The good news is mobile users are easier to engage than desktop users because they re usually browsing during another boring activity like commuting to work or watching commercials on TV In other words they have time to kill The Downside If your website is not optimized for mobile browsing a full 30 percent of visitors will click away and go find another site Here is a visual of why this would be On the left you can see that the call to action CTA is clearly visible a must if you want high conversion On the right the text is small and the user will have to look for the button to click to make a purchase Not good That s about 50 percent of sales down the drain Mobile users are more likely to favor sites that favor them i e sites that are mobile friendly While content is still important for your website it is not always advisable to insist on including every scrap of it on your mobile version because it will probably slow your loading time down Mobile users seldom tolerate slow

    Original URL path: http://www.salehoo.com/blog/the-shift-to-mobile-friendly-e-commerce-websites (2016-01-08)
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  • The Importance of Online Reputation for E-Commerce Sites | SaleHoo
    to make them less prominent Reputation managers employ a number of strategies to do this for a fee However you have to be careful Some reputation management companies promise to remove these negative results for a hefty price It may be tempting but don t buy into it It is nigh impossible to remove user generated content like reviews from a platform you don t own These claims are essentially a tip off to a company that makes its living scamming others Another thing you have to look out for is a company that uses illegal tactics such as astroturfing and posting fake reviews This kind of malicious action can land you in hot water with consumer protection agencies and leave you with a more tarnished reputation than before There are legitimate reputation managers out there that can help you Typically they push down negative results by consistently and regularly creating relevant and fair content on your website contributing to blogs and forums actively participating in social media linking to authority sites and implementing creative web design to make your site more attractive The purpose of these strategies is so Google will move you and your nice new mentions up the ranks By doing so older more negative content gets push down Is it Worth It There s no denying it though professional reputation management services come at substantial expense You could wind up paying between 1 000 to 5 000 a month with no guarantees For most small e commerce retailers that s just not in the cards Another consideration is that it may not even work This study on reputation management shows that it may only have a positive impact on established sellers If you re new to the game it may not be worth hiring a reputation management company to help you bring negative results to heel Can You Do it Yourself It is possible to repair your online reputation yourself but it will not be easy The most important thing you have to do is to be responsive When a customer has an issue with a particular transaction you should always respond promptly courteously and constructively even if you feel that the issue isn t your fault This ZenDesk article states that 69 percent of people who had problems with a purchase still left a good review because their issues were resolved quickly If there is one thing that all customers hate it is to be passed around to multiple people or worse ignored You will also need to monitor what s happening on your site social media and just around the web in general in real time This is a daily task and should be done religiously As stated above the key to effective reputation management is responsiveness If you find out about a negative comment or review as soon as it is posted you can respond to the criticism and effectively minimize the danger before it spreads Speaking of social media this Forbes article

    Original URL path: http://www.salehoo.com/blog/the-importance-of-online-reputation-for-e-commerce-sites (2016-01-08)
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  • Find out Why Dropshipping is the Answer to Expanding Your Online Selling Business | SaleHoo
    investment in fulfillment even if it is just for packaging materials and the space needed to store your inventory You will also avoid problems such as damaged or stolen goods You save on time and money when you use dropshipping to expand your retail business beyond what you can afford in inventory Suppliers are also on board with this scheme because it represents a significant portion of their business According to this Census gov report more than 20 percent of merchant wholesalers transactions were e commerce Maximize Sales Dropshipping allows you to offer a wider assortment of goods to your customers without increasing your inventory risk one iota Customers prefer to buy everything they need in one place even online Taking this into account if your retail business offers an extensive list of products consumers need you re more likely to achieve greater sales online On the other hand if you have a limited list of goods on your website potential buyers will merely go somewhere else Prepare for Problems However dropshipping isn t entirely as carefree as it sounds True it can greatly expand your online offerings at no extra item cost but it also means more work listing these products and keeping track of your suppliers inventory to coordinate your own offerings After all it wouldn t do to continue offering products that your supplier has run out of or discontinued That would be selling your business online down the drain Fulfillment is a major factor in choosing your suppliers for dropshipping products because as far as the customer is concerned you are the supplier If your customer does not receive their item on time or at all you ll be the one they blame If your supplier ships the wrong item or a defective one guess who has to soothe irate customers Choose only suppliers that are vetted and have a reputation for prompt and professional fulfillment such as those found in our very own SaleHoo Directory Dropshipping also comes at a price You won t get the same discounts as when you buy in bulk because your supplier will have added costs for processing packaging and shipping a buyer s order which they ll pass on to you Your profit margin will be appreciably lower than if you sell stock you have on hand Get the Best of Both Worlds There is no rule that says you can t be both a traditional retailer and a dropshipper As we have suggested at the start dropshipping can help expand your retail business You can keep core products in your own inventory and dropship everything else That way you can concentrate on your niche market without neglecting the opportunity to sell to the public Dropshipping is also a viable option to handle order overflows during peak seasons For example 18 percent of all online retailers used dropshipping during the holiday season for 2013 The big question is Is it a good idea to use dropshipping to expand your

    Original URL path: http://www.salehoo.com/blog/find-out-why-dropshipping-is-the-answer-to-expanding-your-online-selling-business (2016-01-08)
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  • New SaleHoo Dashboards Are Live | SaleHoo
    time consuming Our new email templates are your solution Our new email templates make it faster and easier to contact suppliers no more wracking your brain deciding what to say Just click contact from any supplier listing and choose from our 5 email templates All the templates are professionally written and help you get the response that you are looking for You re welcome These updates are a result of ideas from the SaleHoo team as well as input from you Thanks to everyone who has made suggestions on how we can continue to improve our directory and community If you have something you d like to share here s the place to do it Wait Want Some FREE Supplier Details Discover four of the most profitable niches on eBay and get details for the best suppliers for these niches Enter your details below and we will send them instantly Get the list Thanks Please check your email inbox Your list of profitable markets and supplier details are on their way to your email inbox Be sure to add support salehoo com to your safelist to ensure we can deliver the free suppliers details to you If you haven t received an email from us in 5 minutes please check your spam folder or email us at support salehoo com Enjoyed this post Please share it Sign me up to become a free member of SaleHoo Already a member Login to comment Go Back Wait Want Some FREE Supplier Details Discover four of the most profitable niches on eBay and get details for the best suppliers for these niches Enter your details below and we will send them instantly Get the list Thanks Please check your email inbox Your list of profitable markets and supplier details are on their way

    Original URL path: http://www.salehoo.com/blog/new-salehoo-dashboards-are-live (2016-01-08)
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  • eCommerce Blog | SaleHoo
    happy because this will not only mean they re more likely to show loyalty and refer their friends and family to you but it also means you get brownie points from eBay or Amazon if you are selling in those marketplaces Good reviews also helps you rank better in Google and of course most people who buy will check out the reviews first It all boils down to having a good online reputation But what if you get Continue reading How to Create a Brand for Your E Commerce Store By Zack Rutherford If you are reading this article chances are you ve moved on from selling stuff piecemeal on eBay Amazon Etsy or any of the other major ecommerce marketplaces where you re more or less anonymous and now you ve built your own store More power to you Now it s time to think about branding Having an ecommerce store is like being a puppy in the pound full of cuteness You re all equally adorable so you need to do something to make you stand above the rest like pressing against the Continue reading Find out Why Dropshipping is the Answer to Expanding Your Online Selling Business By Zack Rutherford Self help gurus may say that your capacity for greatness is limited only by your capacity to imagine it This may be true for people with self esteem issues but the hard fact for online retailers is that their capacity to make more money is dependent on the stock they have available And it isn t just the quantity that matters but the right quantity for the right product You can have stock with a lot of one product that doesn t sell well which means a loss of capital for you and not Continue reading You

    Original URL path: http://www.salehoo.com/blog/page:3 (2016-01-08)
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  • Why You Should Sell on Amazon.com | SaleHoo
    gp help customer display html ref hp bc anchor ie UTF8 nodeId 1161232 All the best Reply Posted by Dana on 0 22 4 Jun Spent a week putting an amazon webstore together to sync with my new Amazon account just for Amazon to tell me I can t use a mannequin to sell my clothing All my pictures are on mannequins When I tried to use the pictures of a model wearing the clothes Amazon said the white background was too grayish OMG No way I was taking 1000 s of pictures all over again Closed both accounts Reply Posted by Lace Llanora on 7 55 5 Jun With eBay fees increasing many sellers now consider selling on Amazon and many of our members who ve made the jump are now seeing positive results It doesn t mean though that it s either you sell on Amazon or eBay when you can sell on both platforms FBA is an attractive option to save time but remember you ll also need to consider providing barcodes for your products http www amazon com gp help customer display html nodeId 13685631 Lace Reply Posted by Alice Delore on 0 38 11 Jun Thanks for the tip and link Lace Reply Posted by samantha middleton on 8 59 13 Jul I would urge anyone selling on eBay to also sell on amazon Dana you are absolutely spot on They won t accept images unless they are edited properly and on a white back ground But you know our sales since have increased on eBay since we applied this to all platforms It s a hassle it really is but its worth it Our amazon sales trickle through all year but at Christmas it goes absolutely mental far busier than eBay and we do well on eBay all year The only draw back for us was that because our products had never been sold on there they didn t have the required barcodes so we had to buy and register them These things are all a big faff but once you have some bits on it feels great and it s worth it honestly It has made a massive difference to our business income lifestyle If you re looking to expand your business online you have to take the plunge Reply Posted by Staci Henley on 5 44 18 Oct Just a quick question I waseBay PowerSeller and recently that I want to try Amazon and see how it goes But to get started I already have 3 suppliers for consumer electronics What is the shipping time frame amazon allows I m trying to find out if I should have my supplier ship the item to fulfillment center and have them package and send it out same day Or if I should just have the item shipped to me and i overnight it to the buyer What is your experience Reply Posted by Alice Delore on 19 45 20 Oct Hi Staci That s

    Original URL path: http://www.salehoo.com/blog/sell-on-amazon (2016-01-08)
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  • How to Spot Fakes Sent by Your Supplier | SaleHoo
    experience not all fakes are easy to spot We have a protocol in the office on any new items we are asked to import These rules are not in stone and every deal has a level of gut instinct one must listen to and some deals require a level of trust What we have found to work for us as we are the ones taking the liablity 1 is the price point unusually low If it is more than 40 off from the market wholesale price we begin an inquiry on the product 2 who else has used the seller Get references 3 what is the buy back agreement from the seller A reputable company will be willing to buy back the goods perhaps with a 15 penalty for restocking If your buyer has no agreement or refuses to buy back then alert the authorities In the USA contact U S Customs there is almost an office near every large city contact the shipping company who shipped the goods for you 3rd party UPS DHL FEDEX doesnt matter contact the nearest consulate for the country you got the goods from see the web for this There are now many quality fakes coming from Eastern Europe and Russia now There is an international convention on the crack down of counterfiet products And yes they do go after the bad guys if you alert them The problem is most of these people are never in the same place for a long time Again your infomation was good on the things to look for Cheers Robert Allen Stoic International www StoicInternational com Reply Posted by Alistair Maclaren on 17 38 11 May The thing is not everyone wants to buy branded products millions of people actualy buy non branded items because they are cheaper and still good quality I agree you wont get branded products from China least not any cheaper than you would pay in your own country this is because brand companies although they have their products such as mobile phones etc manufactured in China only their own distrution agents are allowed to distribute them China is still the main source of a whole range of products for countries around the world if you want to source cheap unbranded products then you can get some good deals However just like everywhere else when sourcing products do your homework first before purchasing try and make sure you have a reputable source check them out thoroughly you may even consider hiring sourcing agent in China to do the work for you for a reasonable fee Another thing when buying in China is try and find a company that accepts paypal as it is safer than western union Reply Posted by Elizabeth Szabocsik on 18 29 11 May I purchased a single pair of UGGS from a chinese supplier there was no doubt they were fakes even before I opened the box the smell was awful However if as you state it it s from China it s 100 fake why do you list Chinese suppliers on Salehoo We all paid for the priviledg of using this site You really should remove the Chinese suppliers Reply Posted by Rebecca on 22 00 11 May Thanks for your advise however don t totally agree with saying majority of clothing branded items from China are fakes Purchased an original Ralph Lauren shirt from the Harbour Town RL Outlet store for hubby s birthday and hey guess what Made in China If you purchase legitimate Billabong products also from stores I ve noticed Made in China or Sri Lanka Reply Posted by ALFRED DEY on 22 08 11 May I come from Ghana I have been receiving mail from Salehoo and I am interested in the products from closeout explosion but due to dishonesty in the system this day I find it difficult to place order What would be your advice for me Reply Posted by Donatus Ugwudiobi on 1 16 12 May I agree with The SheperdProject Why do you list Chinese companies at www Salehoo com since you know that all their products are fake Salehoo com guaranteed that any Manufacturer or Supplier listed at www salehoo com site have been verified with all their products to be genuine original highest quality with zero fake products Also as a paid member of Salehoo com I think salehoo doesn t check any of those suppliers including those from China They only take money from them list them at salehoo com and tell us that they are all genuine and none fake Now who do we believe Alice or Salehoo com Immediate reply is needed Reply Posted by unknown on 2 40 12 May Anything that is made in China is a replica of the original Which sucks because most of the things that we buy are made in China Reply Posted by Alice Delore on 4 53 12 May Whoa there guys Yes we absolutely do list Chinese suppliers in our directory and just as we promise they are 100 verified as legitimate suppliers These China based suppliers sell unbranded goods and do not claim to have Christian Dior baby wear or iPods at seemingly ridiculously low prices Also we don t guarantee the authenticity of the products stocked by our suppliers just that the supplier is a legitimate business and not a scammer there s a difference For example plenty of suppliers who sell copies of Rolex watches run very legitimate businesses They send you out items on time and in good condition and will even offer you a refund if you are unsatisfied While these suppliers are unlikely to make it onto our directory they can certainly be trusted to deliver exactly what you are expecting Although we do check all suppliers carefully to ensure they don t have any obvious fakes occasionally some slip through the cracks Which is why we are educating you all about the fact that you should avoid branded

    Original URL path: http://www.salehoo.com/blog/how-to-spot-fakes-sent-by-your-supplier (2016-01-08)
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  • Should you be selling on Craigslist? | SaleHoo
    no auction style listings at all It is recommended that you list the price a little higher than you expect because many Craigslist buyers are used to bargaining Once you have negotiated a deal with your buyer this will be done via email there is no question and answer system on Craigslist or negotiating tool like on iOffer you will arrange a rendezvous point to meet and exchange the item for the agreed upon price Meeting a buyer in person might seem like a lot more work and it is compared simply shipping an item out to your buyer But you can get savvy and arrange for all your buyers to meet you in the same place at around the same time so that you don t have to make multiple trips Make sure that you always meet in safe public places Scam Prevention Scams are rife on Craigslist Your best protection is to know the signs to look out for and to trust your instincts Craigslist has said that when buyers and sellers meet to buy and sell they both eliminate 99 of the chances of being scammed Generally scams which target sellers only occur when you are not meeting with the buyer in person According to Craigslist most scams which arise from Craigslist transactions involve one or more of the following An inquiry from a buyer from far away or from overseas Inability or blatant refusal to meet up to complete the transaction A suggestion to pay via Western Union Money Gram or other wire service money order check or a Craigslist guarantee A typical scam goes something like this The buyer enthusiastically contacts the seller and confirms that they would like to purchase the item They inform you that regretfully they cannot meet you in person because they are either pressed for time or because they are in another city They offer to pay you via a bank check which you receive before you send out the item to the buyer However after depositing the check you are informed by your bank 3 days later that the check was a fake And because you sent the item to your buyer before you had the check cleared by the bank you are left without the item you sold a fake bank check AND a possible law suit on your hands That s right the bank may prosecute YOU for attempting to bank a phoney check This kind of scam comes in all sorts of different variations To find out other signs you should be aware of check out Craigslist s About Scams page Aside from informing yourself more about typical scams the other thing you can do is specify in your listings that you will only deal with local buyers and will only accept cash in person from the buyer in exchange for the item You can specify these conditions in your listing My two cents I ve a real soft spot for Craigslist I love how they

    Original URL path: http://www.salehoo.com/blog/should-you-be-selling-on-craigslist (2016-01-08)
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