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  • Getting Started - Switching Between Basic and Advanced Editing
    advanced editing mode you ll notice a difference There are a lot more buttons on the advanced editing screens The screens for adding or modifying an item will also be different with many more options than there were before Although there s a lot more on the screen in advanced editing mode it s still very straight forward You shouldn t have much trouble figuring out what each option is used for Note Remember that if you do have a question about how any feature works you can click the help icon in the navigation bar to go straight to the online help page that describes all the features and options on that back office screen As you grow familiar with what s possible in advanced editing mode you ll discover how easy it is to use If you ever want to go back into basic editing mode there s a Basic Editing button at the bottom of that section s main screen that will switch you back to basic editing mode when you click it You can switch between basic and advanced editing modes whenever and as often as you like Continue to How do I Create a Product Catalog Getting Started with ShopSite Introduction to E Commerce What is E Commerce How does E Commerce Work How do I Start Selling Things Online Introduction to ShopSite What is ShopSite How do I Use ShopSite How do I Create a Product Catalog How do I Take Orders How do I Accept Payments How do I Fulfil Orders How can I Get More Customers What Else can I Improve Products Feature Comparison Learn About ShopSite Case Studies Add On Modules ShopSite FAQ International Demos FREE ShopSite Demo Add Order Buttons to Your Site Video Tutorials Live Online Stores Purchase ShopSite

    Original URL path: http://www.shopsite.com/help/quickstart/shopsite-intro-05.html (2016-01-08)
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  • Getting Started - Creating Products in ShopSite
    the game console market Most game consoles sell for below their production cost but the manufacturers make up the difference in the markup on games for the console If you do use this strategy you should keep a careful eye on your sales if your other sales aren t covering the losses you will need to adjust your pricing before you lose more than you can afford Product Images Providing images of your products can be the most effective way to attract customers and tell them about your product You should plan on having at least one image of each product How many other images you should use will depend on the products you sell and who will be buying them Here are just a few examples to consider If you sell children s toys a few colorful images might be just right If you sell collectibles you will probably need to include several detail images showing attributes that affect the value of the item If you sell car parts you may want to include a small image to help your customers match the part to what they re looking for but the product name and specifications will likely be more important to the customers If you sell home electronics you may only need a single image for some products while others will benefit from additional images providing details such as a view of the connectors and remote control for a TV Product Information The descriptive information you provide with your product will depend greatly on the product and your target audience You should at least include a short description for each product that provides a few more details than are in the product name Your customers might also appreciate a specification table that provides a quick overview of important product details Toys You may want to provide a short story like description to accompany the images Keep in mind though that parents will be making the final purchase decision so you should also include important information such as age recommendations and safety warnings Jewelry A flowing elegant description with lots of adjectives may be best for jewelry At the same time you should be sure to include important details such as gem weights and grades or metal content MP3 Players Consider providing a short attention grabbing description accompanied by a detailed specification table For products like these there are usually several variations of a single main product and the best way to identify the differences is with a specification table Additional Information In addition to the information you present to the customers you will also want to gather product information that will be used by ShopSite for integration with third party services such as the dimensions and package type to use for real time shipping calculations or category and item type information for QuickBooks The exact information you need to collect will depend on which features and services you are using After you ve compiled your product information it

    Original URL path: http://www.shopsite.com/help/quickstart/shopsite-intro-07.html (2016-01-08)
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  • Getting Started - Selecting a Layout and Color Scheme
    any individual Store Page by selecting a different template Store Pages also include many page specific layout settings including page colors You can change the template and other layout options for a page from the Pages section of your back office either when you Add A Page or select a page and click Edit Page Layout The product template controls the layout of products on a Store Page as well as the layout of the product More Info Pages You can change some layout settings including the product template for each individual page by going to the Products section of your back office when you Add A Product or select an existing product and click Edit Product Layout Products on Store Pages will use the page s colors More Info Pages have a global color setting in the Preferences section of your back office under More Info Pages Once you re comfortable with all the features in ShopSite you may want to consider making your own templates to use throughout your store We also have a list of Certified ShopSite Designers who you may hire to create custom templates for you Continue to How do I Take Orders Getting Started with ShopSite Introduction to E Commerce What is E Commerce How does E Commerce Work How do I Start Selling Things Online Introduction to ShopSite What is ShopSite How do I Use ShopSite How do I Create a Product Catalog How do I Take Orders How do I Accept Payments How do I Fulfil Orders How can I Get More Customers What Else can I Improve Products Feature Comparison Learn About ShopSite Case Studies Add On Modules ShopSite FAQ International Demos FREE ShopSite Demo Add Order Buttons to Your Site Video Tutorials Live Online Stores Purchase ShopSite Credit Card Services

    Original URL path: http://www.shopsite.com/help/quickstart/shopsite-intro-09.html (2016-01-08)
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  • Getting Started - Calculating Shipping Rates
    develop a compatible add on for your shipping carrier As with any third party service you may want to set up a backup shipping table to use if the third party is unavailable or off line Calculating Tax Rates Like any business you are responsible for collecting and submitting the required taxes for purchases from your store Tax laws vary by location and you should check your local tax laws to know how to set up your tax calculations ShopSite includes three different methods to help you collect the appropriate taxes for your business To configure your tax settings go to the Commerce Setup section of your back office and click on Tax ZIP Code based tax ShopSite gives you the option to set tax rates based off your customer s shipping ZIP Code You can set up as many as 195 different tax zones based off 5 digit or 9 digit ZIP codes You can set the tax rate to apply to a range or group of ZIP codes and ShopSite will automatically calculate sales tax when a customer enters their ZIP code in the shopping cart This method may also work with some international postal code systems Value Added Tax VAT GST If your business is based in Europe you are required to collect VAT on sales of products ShopSite has an easy system for calculating VAT based off the location of your business your Customer s country and postal code and the product type After your configure your VAT settings based on the location of your business you can configure each of your products for the appropriate VAT category Shopper Selected Tax You can allow your customers to pick an appropriate tax rate for their purchases You can set up as many as 195 different tax rates

    Original URL path: http://www.shopsite.com/help/quickstart/shopsite-intro-11.html (2016-01-08)
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  • Hosting Service
    the URL for the nonsecure shopping cart with the substitution of https instead of http For example if your regular URL was http www mydomain com cgi bin sc the secure URL would be https www mydomain com cgi bin sc or if you shared a secure Web server https www shared secure com cgi bin sc It is important to get the domain part of the URL of the secure Web server exactly right www mydomain com is not the same as mydomain com when it comes to secure URLs Use SSL security in Shopping Cart Check this box to have ShopSite use SSL for Shopping Cart and Customer Registration screens Shopping Cart secure URL Enter the secure URL for your Shopping Cart directory Do not include a trailing slash Secure Store URL Enter the secure URL for your Store HTML Output directory Do not include a trailing slash Use SSL security in ShopSite Merchant Interface Check this box to have ShopSite use SSL for secure screens of ShopSite back office ShopSite secure URL Enter the secure URL for your ShopSite back office directory Do not include a trailing slash ShopSite Images secure URL Enter the secure URL for your ShopSite Images directory Do not include a trailing slash Store Settings These are the IDs and URLs ShopSite uses to find its CGIs program files when a customer clicks on an order or the seller clicks on ShopSite menu options ID The unique ID of the store Read Only Store URL The Web address where your store pages are located not including page names Read Only This URL is set in your store auth file To change this address you must get a new auth file ShopSite Images URL The location of standard images used by ShopSite such as

    Original URL path: http://www.shopsite.com/help/8.3/en-US/sc/pro/hosting.service.html (2016-01-08)
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  • Credit Card Storage
    encryption which uses a different key to encrypt than is used to decrypt This means that the encryption key stored on the server can not be used to decrypt orders and merchants must upload the decryption key to view order information The uploaded decryption key is only stored on the server while the merchant is logged in so there s much less chance of a malicious hacker getting the key and as a result the customer payment information Use this screen to configure how Credit Card information is stored in ShopSite Select one of the following three options Do Not Store Credit Cards Selecting this option causes ShopSite not to store the full credit card number only the last four digits are stored Merchants who are using a real time payment processor or who are not accepting credit cards can select this option for maximum security Asymmetric encryption Merchant Key Merchants who need to have access to credit card information should use Merchant Key encryption for maximum security A Merchant Key must be created before this option can be selected Note Merchants who store credit card information must have Asymmetric encryption enabled to be PCI compliant Only one employee should

    Original URL path: http://www.shopsite.com/help/8.3/en-US/sc/pro/cc_storage.html (2016-01-08)
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  • Intrusion Detection Security Features
    ago and order log 8 would be eight months ago Note If you are concerned about the amount of disk space the security logs take up you may want to compress the log files or copy them to your local computer Contact your hosting provider for information on how to compress old log files The intrusion detection system uses browser cookies a small file stored on your computer to identify an authorized computer The first time you access the order page ShopSite will assign an ID in a cookie to your browser If a different computer views the order page a warning will be displayed indicating that an unrecognized computer has accessed the order system You will be able to indicate whether the computer should be trusted or not All access to the order system is logged There are several possible reasons why a warning might be displayed even if you are the only person to access the order system Any time you use a new computer or a new browser on the same computer or if you clear your browser s cookies the security system will think you are a new user Note The intrusion detection system requires cookies to be enabled on the merchant s client computer s in order to accurately track and report unauthorized access to the order system although access logging will continue regardless of whether or not cookies are enabled Security Configuration Log Size Set how many accesses from the log file will be displayed when you click the View Log button View Log View the log information The log records the time date whether the computer was trusted the ID the IP internet address the domain what action was taken and whether the order system was accessed securely Trusted Computers The ID of

    Original URL path: http://www.shopsite.com/help/8.3/en-US/sc/pro/security.html (2016-01-08)
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  • Orders
    processing and you are capturing CVV information after you view or download an order for the first time the CVV data will be removed from ShopSite If the order is viewed or downloaded again the CVV data will be replaced with purged If you are not ready to process payment for the order you should use the View Packing Slip option instead View Packing Slip A Packing Slip is an order without the payment information which can be used by order fulfilment personnel Select the orders you want to view packing slips for then click the View Packing Slip button to view the packing slips where you can Print them Bill Orders This button will only appear if you are using real time credit card processing In a nutshell orders are authorized when a customer clicks the Submit This Order button If the order cannot be authorized the customer will be notified of that and invited to re enter the credit card information Therefore if the order appears on the Orders screen you know that the payment has already been authorized However the customer s card will not be billed that is the funds will not be captured until you select the order from the list on the Orders screen and click Bill Orders After you have billed the order you can delete the order by clicking Delete Orders see below If you do not wish to complete the transaction you may delete the order without billing it Bill Google Orders This button will appear if you are accepting payments via Google Checkout When a customer pays for an order using Google Checkout the fund transfer will be authorized ensuring the funds for the purchase are available After you ship the order you can capture the funds to your merchant

    Original URL path: http://www.shopsite.com/help/8.3/en-US/sc/pro/orders.html (2016-01-08)
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