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  • Custom Pages without a Custom Template
    create a wrap of your home page HTML around the default template The following is how you would set this up Go to Preferences Themes and select the Plain theme for your store This will change all of your ShopSite pages to a basic layout so that you can add your own code and styles to customize the pages without ShopSite customization getting in the way Create the look you would like for your store pages You can use your current website s HTML create the code from scratch or setup the page in an HTML editing program such as Dreamweaver or FrontPage Include some dummy text so that it appears as the body of your page where you want the ShopSite information to appear Click here to see an example Go to Preferences page Header Footer and paste your code into the Header and Footer fields Copy all the code above your dummy text and paste that into your header section Then copy all of the code below your dummy text and paste that into the footer section Preview your pages Before publishing your pages you can preview what they will look like Go to Pages highlight a page

    Original URL path: http://www.shopsite.com/templates/cookbook/page-notemplate.shtml (2016-01-08)
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  • Checkout by Amazon
    address UPS does not ship to P O Boxes and it is the merchant s responsibility to address such situations if they arise Setup On the Commerce Setup screen select Payment then check the box for Checkout with Amazon and click on Configure You will see a screen with the following fields Host and Authentication Host Select whether to use the Live server or the Test server In order to use the test server you must switch your account to a sandbox account on Seller Central NOTE Orders placed while using the test server will not reach ShopSite and will not show up in the back office Use Seller Central to view orders placed on the test server Merchant ID Enter the Merchant ID assigned to you when you created your merchant account You can find your merchant ID by signing in to your Amazon Seller Central merchant account and selecting Settings Checkout Pipeline Settings Access Key ID Enter the Access Key ID assigned to you when you created your merchant account You can find your access key ID by signing in to your Amazon Seller Central merchant account and selecting Integration Access Key Secret Access Key Enter the Secret Access Key assigned to you when you created your merchant account You can find your secret access key by signing in to your Amazon Seller Central merchant account and selecting Integration Access Key Click Show to reveal your Secret Access Key Billing settings required if you want to bill Amazon orders from within ShopSite Merchant Token Enter the Merchant Token assigned to you when you created your merchant account You can find your merchant token by signing in to your Amazon Seller Central merchant account and selecting Settings Account Info Marketplace ID Enter the Marketplace ID assigned to you when you created your merchant account This field is only available when you first create your merchant account If you did not make a copy your Marketplace ID when you first created your account contact Amazon MWS Access Key ID Enter the MWS Access Key ID assigned to you when you created your merchant account You can find your mws access key id by signing in to your Amazon Seller Central merchant account and selecting Integration MWS Access Key MWS Secret Access Key Enter the MWS Secret Access Key assigned to you when you created your merchant account You can find your mws secret access key by signing in to your Amazon Seller Central merchant account and selecting Integration MWS Access Key Integration settings Display Error Details Check this box to have detailed error messages appear when a Checkout with Amazon error occurs during the order processing Checkout with Amazon Button Size Select a button size to use for the Checkout with Amazon button The Checkout with Amazon button size should be no smaller than your regular Checkout Button Choices include Medium Large and Extra Large Defaults to Large Checkout with Amazon Button Color Select a color to use for the

    Original URL path: http://www.shopsite.com/help/current/en-US/sc/pro/payment.amazon.html (2016-01-08)
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  • Remote Database Configuration
    to launch the Remote PostgreSQL Database configuration Wizard Note Transmitting credit card data wirelessly is not recommended If however it is necessary to do so PCI compliance dictates that the the wireless network complies with PCI DSS Requirements 1 2 3 2 1 1 and 4 1 1 In short the network must be secured using the appropriate firewalls and must use an encryption protocol stronger than WEP See the specific sections for more information Use PostgreSQL database for storage of orders Select the Enabled radio button to have ShopSite store sensitive order information using the remote database or Disabled to have shopsite store the information locally Once you have started using the remote database you should avoid unnecessarily switching between using a remote and local database Note The PostgreSQL database must be configured for Latin1 encoding PostgreSQL Settings Use these fields to set or modify the settings ShopSite uses to connect to your remote PostgreSQL database The initial values for these fields were set when you completed the configuration wizard Server Hostname Enter the domain name or IP address of your remote database server in this field Server Port Number Enter the port number to use when ShopSite connects

    Original URL path: http://www.shopsite.com/help/current/en-US/sc/pro/remote_database.config.html (2016-01-08)
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  • Upgrading ShopSite on Linux/UNIX Servers
    backup copy of your data directory in a compressed archive on your local computer Obtain the ShopSite program installation files You do not need a new auth file to upgrade your store but you will need the program files for the version of ShopSite you are upgrading to See Obtaining Installation Files in the install help for detailed instructions on obtaining the new ShopSite installation files Upload the installation files to your server This is the same procedure outlined in Upload Installation Files in the install help Your may need to copy the storeid auth file from your data directory and save it as store auth in your install CGI directory 3 Run wwwinstall cgi in your Web browser This is the same program used to install new stores and is located in your store s Install Directory Example Install URL http www mystore com cgi bin shopsite install wwwinstall cgi Select the radio button to update 4 your store and click Continue Confirm the paths ShopSite should be using for the upgrade then select whether or not ShopSite should create a backup copy of your store s data directory before performing the upgrade Click START UPDATE to continue If you chose not to have ShopSite backup your store content you will get a warning message If you have not already created a backup you should check the box to have ShopSite create a backup Click CHECK PERMISSIONS to continue ShopSite will check file permissions for the content that will be upgraded 5 If any locations do not pass the check you will need to change the permissions on that directory before continuing Your Web server needs to have read write and execute permissions to all ShopSite content in order to upgrade successfully For more information see Linux and UNIX File Permissions Explained After fixing any permissions problems click CHECK PERMISSIONS to have ShopSite test file permissions again Once all your directories pass the permissions check click CONTINUE UPDATING to complete the upgrade ShopSite will then install the upgraded content and program files After the installation completes you should log in to your ShopSite back office and confirm that the upgrade completed without errors After running the upgrade you may have patch files to install Follow the steps to install patches outlined in the installation help If you encounter any problems during the upgrade process see the Troubleshooting section of the installation help Back to Top Upgrading to a Higher Service Level ShopSite is available in different service levels with lower levels offering fewer features for a reduced cost For example ShopSite Pro offers several features to help you draw customers to your store that are not available in a less expensive ShopSite Manager store See the Feature Checklist to compare features available in different service levels of the current version of ShopSite If you originally purchased a lower service level version of ShopSite but want to start using the additional features available in a higher service level you can

    Original URL path: http://www.shopsite.com/help/12.0/en-US/install/upgrading.html (2016-01-08)
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  • Hosting Service
    same as the URL for the nonsecure shopping cart with the substitution of https instead of http For example if your regular URL was http www mydomain com cgi bin sc the secure URL would be https www mydomain com cgi bin sc or if you shared a secure Web server https www shared secure com cgi bin sc It is important to get the domain part of the URL of the secure Web server exactly right www mydomain com is not the same as mydomain com when it comes to secure URLs Use SSL security in Shopping Cart Check this box to have ShopSite use SSL for Shopping Cart and Customer Registration screens Shopping Cart secure URL Enter the secure URL for your Shopping Cart directory Do not include a trailing slash Secure Store URL Enter the secure URL for your Store HTML Output directory Do not include a trailing slash Use SSL security in ShopSite Merchant Interface Check this box to have ShopSite use SSL for secure screens of ShopSite back office ShopSite secure URL Enter the secure URL for your ShopSite back office directory Do not include a trailing slash ShopSite Images secure URL Enter the secure URL for your ShopSite Images directory Do not include a trailing slash Store Settings These are the IDs and URLs ShopSite uses to find its CGIs program files when a customer clicks on an order or the seller clicks on ShopSite menu options ID The unique ID of the store Read Only Store URL The Web address where your store pages are located not including page names Read Only This URL is set in your store auth file To change this address you must get a new auth file ShopSite Images URL The location of standard images used by ShopSite

    Original URL path: http://www.shopsite.com/help/current/en-US/sc/pro/hosting.service.html (2016-01-08)
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  • Credit Card Storage
    uses a different key to encrypt than is used to decrypt This means that the encryption key stored on the server can not be used to decrypt orders and merchants must upload the decryption key to view order information The uploaded decryption key is only stored on the server while the merchant is logged in so there s much less chance of a malicious hacker getting the key and as a result the customer payment information Use this screen to configure how Credit Card information is stored in ShopSite Select one of the following three options Do Not Store Credit Cards Selecting this option causes ShopSite not to store the full credit card number only the last four digits are stored Merchants who are using a real time payment processor or who are not accepting credit cards can select this option for maximum security Asymmetric encryption Merchant Key Merchants who need to have access to credit card information should use Merchant Key encryption for maximum security A Merchant Key must be created before this option can be selected Note Only one employee should have access to the Merchant Key Merchants who store credit card information must also store the information

    Original URL path: http://www.shopsite.com/help/current/en-US/sc/pro/cc_storage.html (2016-01-08)
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  • Intrusion Detection Security Features
    previous twelve months logs are automatically stored in the datadir stats directory in your ShopSite installation with the name order log n where n is a number between 1 and 12 representing how many months prior to the current month the file represents so order log 2 would be for two months ago and order log 8 would be eight months ago Note If you are concerned about the amount of disk space the security logs take up you may want to compress the log files or copy them to your local computer Contact your hosting provider for information on how to compress old log files The access log uses browser cookies a small file stored on your computer to identify an authorized computer The first time you access the order page ShopSite will assign an ID in a cookie to your browser All access to the order system is logged Note The access log requires cookies to be enabled on the merchant s client computer s in order to accurately track and report unauthorized access to the order system although access logging will continue regardless of whether or not cookies are enabled Security Configuration Maximum number of entries to

    Original URL path: http://www.shopsite.com/help/current/en-US/sc/pro/security.html (2016-01-08)
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  • Orders
    viewed or downloaded again the CVV data will be replaced with purged If you are not ready to process payment for the order you should use the View Packing Slip option instead View Orders Select one or more orders in the list that you would like to view and click View Orders You can view one several or all of your orders this way You can also print your orders by clicking the Print button If you are selling digital download products you can send download keys to customers from this screen Note If your store is using manual offline payment processing and you are capturing CVV information after you view or download an order for the first time the CVV data will be removed from ShopSite If the order is viewed or downloaded again the CVV data will be replaced with purged If you are not ready to process payment for the order you should use the View Packing Slip option instead View Packing Slip A Packing Slip is an order without the payment information which can be used by order fulfillment personnel Select the orders you want to view packing slips for then click the View Packing Slip button to view the packing slips where you can Print them Bill Orders This button will appear if you are using real time credit card processing to Authorize transactions and capture payment later you will have the option to bill orders once they are ready to be shipped From the Orders screen select the orders you want to capture the funds for and click Bill Orders The Bill Orders screen will display a list of all the orders you have selected to process The Status field will display information about the payment status Delete Orders Select the orders you want

    Original URL path: http://www.shopsite.com/help/current/en-US/sc/pro/orders.html (2016-01-08)
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