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  • Move Digital Download Files
    move then click Move Files You will be prompted to select a destination directory then click OK to move the files If you move a file associated with a product you will need to re select the file on the

    Original URL path: http://www.shopsite.com/help/current/en-US/sc/pro/digital.move.html (2016-01-08)
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  • Delete Files
    Digital Download files select the files on the Digital Download screen then click Delete Files You will be required to confirm the delete by clicking Yes on the confirmation screen If you click No the files will not be deleted

    Original URL path: http://www.shopsite.com/help/current/en-US/sc/pro/digital.delete.html (2016-01-08)
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  • Upload an File
    the second box You can give it a long descriptive name but it can t have spaces in the name use periods or underscores and it must have the appropriate suffix for its file type Click the Upload File button When the upload completes you will be back at the Digital Download Files screen and you will see the new file in the list Alternate Ways of Uploading Files The

    Original URL path: http://www.shopsite.com/help/current/en-US/sc/pro/digital.upload.html (2016-01-08)
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  • Configure Digital Downloads
    time to respond to requests This field defaults to 20 Upload details This check box provides additional details when uploading files Download Options Configure the details for Digital Downloads Download Expiration Time Set the amount of time that customers have to download files after completing a purchase ShopSite will display an error screen if they try to download a file after the time has expired If a customer is not able to download the product before the time expires and contacts you for assistance you can send a new set of keys by going either to the Download Files screen or to the Orders screen and viewing the order then clicking Send Keys Download Retry Limit Specify the number of download attempts that a customer can make after completing a purchase Each customer receives a unique URL for use in downloading a product Keeping the Retry Limit low can help to prevent lost revenue caused by a customer sending the download URL to other people If a customer is not able to download the product before exceeding the retry limit and contacts you for assistance you can send a new set of keys by going to the Orders screen and viewing the order and then clicking Send Keys MIME Types The values in the MIME Types field affect the information that ShopSite sends in the HTML content header when a customer starts a download This allows the customer s browser to call the proper application for the type of file being downloaded Each entry has two fields the MIME type and one or more file extensions associated with that MIME type For example if you are selling Adobe Acrobat PDF files you should include the following line in this field application pdf pdf The fields are separated by white space and are case insensitive Note that the period is not included in the file extension field Here are some examples of MIME type entries the italic description is not part of the entry audio mpeg mpga mp2 mp3 MPEG audio files with various file extensions application x aim aim AOL Instant Messenger File application x cdf cdf Channel Definition File application x shockware flash swf Shockwave Flash file image gif gif GIF image file image jpeg jpeg jpg A JPG image file image bmp bmp dib A bitmap image file image tiff tiff tif A TIF image file text html html htm HTML files with either html or htm extensions text plain txt text A plain text file in ASCII format application x compress z compressed file with z extension application x zip compressed zip zipped file with zip extension application octet stream exe An executable application in binary format application mac binhex40 hqx A BinHex encoded Macintosh file application pdf pdf An Adobe Acrobat PDF file audio midi mid midi A sound file in the MIDI format audio wav wav A sound file in WAV format Include URLs on Thank You Screen Check this box to have ShopSite make

    Original URL path: http://www.shopsite.com/help/current/en-US/sc/pro/configure.digital.download.html (2016-01-08)
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  • Google Sitemap Configuration
    site to prove you actually manage the site Google will provide you with a filename to create Enter the filename here and click Save to have ShopSite create the file Sitemap URL This is the URL where your sitemap will be created When you register your sitemap with Google enter this URL Page Change Frequency This value is included in your sitemap to tell Google how frequently your site changes You should set this based off the average frequency you update your site Setting the frequency to a higher than average frequency will not improve your ranking Include Custom Sitemap optional If you want to include information about non ShopSite generated content on your site you can create a sitemap and upload it to your Store s HTML Output directory To include it in your ShopSite sitemap enter the filename of the sitemap here Click the Save button to save your settings or click Cancel to abandon your changes and return to the Google Services screen ShopSite will automatically update your sitemap whenever you publish your store To change whether or not ShopSite updates your sitemap when you publish go to Utilities Publish in your ShopSite back office and toggle

    Original URL path: http://www.shopsite.com/help/current/en-US/sc/pro/sitemap.html (2016-01-08)
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  • Custom Pages
    by using ShopSite s browser interface or by creating a products database and uploading it You don t have to do this first but you must do it before step 6 Optionally create standard pages using the browser interface Most Web designers that use the Custom Pages feature create all of the store s pages as custom pages Create your store s custom pages using the HTML authoring application of your choice Insert Smart Tags in your store s custom pages wherever you want to display product information page links Add to Cart buttons or View Cart buttons Use ShopSite s Custom Page Upload feature to upload your store s custom pages to the ShopSite server Or use FTP to upload several pages at once Custom pages are stored in the smarthtml subdirectory of your store s output directory if you use FTP to upload the files put them there Note The Custom Page Upload feature automatically puts custom page files in the smarthtml directory under the store s output directory ShopSite will look there and in any subdirectories for custom pages when publishing the store If you use FTP to upload custom pages you can put the page files in subdirectories under the smarthtml directory When Publishing the store ShopSite will look in subdirectories and process any files that it finds and copy the same directory structure to the store output directory Publish your store to update it with your custom pages and the latest information from the products and pages databases Note that the Publish tab does not pop up when you upload custom pages You can still click its location even when it is hidden and ShopSite will update your store You can also go to the Utilities section of ShopSite and click the Publish button When

    Original URL path: http://www.shopsite.com/help/current/en-US/sc/pro/custom.pages.html (2016-01-08)
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  • Publish Results
    be used to discover and fix potential problems with your site If ShopSite encounters an error during generation the error will be displayed in red text The information displayed on the Publish Results screen depends on your store content and publish settings Some useful information includes Generating Page Each store page generated will be indicated by name with products added to the page listed below unless product listing is turned off on the Publish screen If you see an error you can look at the page or product name immediately before the error to know what product or page caused the error Index If you configured ShopSite to update the search index when the store was published the names of the indexed products will be listed in this section with any errors listed below the name of the problem product If you have configured ShopSite to Display keywords during indexing any words not already in the stoplist that appear more often than the minimum specified threshold will be displayed after the product list To exclude any listed words from the index check the box beside the words to be excluded and click Add to Stoplist Adding pages to the Google

    Original URL path: http://www.shopsite.com/help/current/en-US/sc/pro/publish.results.html (2016-01-08)
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  • Databases Download
    QuickBooks format all fields will be downloaded regardless of your settings here Tab delimited order downloads will always block product fields together after any other order fields You may change the order in which product fields appear within the product block and the order other information appears before the product block All Fields Download all fields in the database This is the default option Selected Fields Only Use this option to download only a selected set of fields from the database Click on Select to open a pop up window that will allow you to select or unselect fields to download Select fields from the box on the left and click Add to include those fields in the download To remove a field from the download list select it from the box on the right and click on Remove Click on OK to save the list or Cancel to abandon changes and return to the main Download Options screen Use Field Map This option allows you to create a file containing selected fields and field name associations as well as controlling the order of the fields in the download If you already have a field map you can select it from the list To create a new field map or to edit the selected one click on Change to open a Pop up window to edit the field map Select fields from the box on the left and click Add to add the fields to the download list The selected fields will be downloaded in the order they appear in the box on the right so you should add the fields in the order you want them to appear To remove a field from the download select the field name from the box on the right and click Remove You can map a ShopSite field name to a different name in your download file by selecting the field name from the box on the right entering the new name in the Field Label text box then clicking Change You can change the name of an existing field map by changing the name in the Field Map text box or enter a name for a new field map You can also delete existing field maps by clicking on Delete Once you have finished configuring your field map click on Save to close the window and return to the main Download Options window or click Cancel to close the window without saving your changes Download orders If you are downloading orders use this section to select an order range to download You may use one of the following options All Orders select this option to download all orders in your store All orders after select this option then enter the starting order number or date in the text box to download orders made after the specified value In date range select this option then enter a starting and ending date in the appropriate text boxes to download all orders placed on or

    Original URL path: http://www.shopsite.com/help/current/en-US/sc/pro/database.download.options.html (2016-01-08)
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