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  • Windows 8-When trying to install RPNow I receive a message "Windows Smartscreen Prevented an Unrecognized App from Starting" - Powered by Kayako Help Desk Software
    Proctor NOW 168 Remote Proctor PRO 27 Securexam Student Securexam Étudiants SEARCH Knowledgebase Windows 8 When trying to install RPNow I receive a message Windows Smartscreen Prevented an Unrecognized App from Starting Posted by Roger Creek on 03 January 2013 04 47 PM During installation Windows 8 will will block the application from running as indicated in the picture below In order to install RPNow click the More Info link

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/292/0/windows-8-when-trying-to-install-rpnow-i-receive-a-message-windows-smartscreen-prevented-an-unrecognized-app-from-starting (2016-02-09)
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  • Windows 8 FAQ for RPNow - Powered by Kayako Help Desk Software
    Securexam Student Securexam Étudiants SEARCH Knowledgebase Windows 8 FAQ for RPNow Posted by Roger Creek on 04 January 2013 03 04 PM Windows 8 Smartscreen blocks app from starting During installation Windows 8 will will block the application from running as indicated in the picture below In order to install RPnow click the More Info link and choose the Run Anyway Option Blank Screen or issues with Flash Loading properly

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/293/0/windows-8-faq-for-rpnow (2016-02-09)
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  • Windows 8 FAQ for Securexam - Powered by Kayako Help Desk Software
    27 Securexam Student Securexam Étudiants SEARCH Knowledgebase Windows 8 FAQ for Securexam Posted by Roger Creek on 04 January 2013 03 09 PM Windows 8 Smartscreen blocks app from starting During installation Windows 8 will will block the application from running as indicated in the picture below In order to install Securexam click the More Info link and choose the Run Anyway Option Issues with Microsoft Net Framework Please click

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/294/0/windows-8-faq-for-securexam (2016-02-09)
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  • RPPro-I receive a message that I do not meet the minimum requirements for Physical Memory in Windows XP - Powered by Kayako Help Desk Software
    please follow the steps below Confirm the Amount of RAM Meets the Minimum Requirements Click Start Menu Select Run Type msinfo32 Check the Installed Physical Memory RAM It should be 1024 MB If they have 1024 MB s and still receive the error please try the steps below under Solution If they have less than 1024 they do not meet the minimum requirements and will need to use another machine

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/295/0/rppro-i-receive-a-message-that-i-do-not-meet-the-minimum-requirements-for-physical-memory-in-windows-xp (2016-02-09)
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  • CICA-Unable to View Documents in the PDF Document Viewer - Powered by Kayako Help Desk Software
    the Region and Language settings on your machine Please follow the steps below to resolve this issue Open the Start Menu Open the Control Panel Open Region and Language Open the Formats tab Make sure the drop down is set to the same Language as the version of Securexam that was installed If you installed the French version of Securexam your Region and Language Format should be French Canada See

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/298/0/cica-unable-to-view-documents-in-the-pdf-document-viewer (2016-02-09)
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  • RPPro-When taking an exam in Angel the text shrinks and is unreadable - Powered by Kayako Help Desk Software
    Securexam Student Securexam Étudiants SEARCH Knowledgebase RPPro When taking an exam in Angel the text shrinks and is unreadable Posted by Roger Creek on 11 February 2013 06 17 PM While taking an exam in Angel if the Text shrinks and is unreadable please make the following changes to adjust the Text size Select the Preferences icon on the left hand side of ANGEL Select Theme Selector Select the Large

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/299/0/rppro-when-taking-an-exam-in-angel-the-text-shrinks-and-is-unreadable (2016-02-09)
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  • Windows 8-InterAmerican Navigation Pane is Missing - Powered by Kayako Help Desk Software
    Contact Us 23 CPA 20 General 209 Remote Proctor NOW 168 Remote Proctor PRO 27 Securexam Student Securexam Étudiants SEARCH Knowledgebase Windows 8 InterAmerican Navigation Pane is Missing Posted by Roger Creek on 20 February 2013 01 34 PM If you are unable to view the Navigation Pane on the left side of Blackboard screenshot below when using Securexam it is because Windows 8 is currently unsupported If you have

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/300/0/windows-8-interamerican-navigation-pane-is-missing (2016-02-09)
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  • RPNow Installation/Instruction Video - Powered by Kayako Help Desk Software
    Remote Proctor NOW 168 Remote Proctor PRO 27 Securexam Student Securexam Étudiants SEARCH Knowledgebase RPNow Installation Instruction Video Posted by Jason Standley on 05 March 2013 03 42 PM For instructions on how to install the Remote Proctor Now Software

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/303/0/rpnow-installationinstruction-video (2016-02-09)
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