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  • I received an email about my exam concerning “Rules Violations” What does that mean? - Powered by Kayako Help Desk Software
    209 Remote Proctor NOW 168 Remote Proctor PRO 27 Securexam Student Securexam Étudiants SEARCH Knowledgebase I received an email about my exam concerning Rules Violations What does that mean Posted by Roger Creek on 24 October 2013 04 18 PM If you have received an email regarding a Rules Violation you should contact your school directly Your school will be able to provide you with further details on the Rules

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/319/0/i-received-an-email-about-my-exam-concerning-rules-violations--what-does-that-mean (2016-02-09)
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  • Remote Proctor Pro: Spanish-How to uninstall/reinstall Exam Builder - Powered by Kayako Help Desk Software
    Exam Builder comenzará a descargarse 3 Seleccione Guardar y se descargará en la carpeta de descarga o donde guardar sus descargas 4 Haga clic en el archivo ExamBuilder ms i para comenzar la instalación 5 Después de instalar el Exam Builder Ir a la Computer Disco local unidad C Archivos de programa x86 Software Secure Exam Builder si usted no tiene un Archivos de programa x86 carpeta y sólo tiene

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/320/0/remote-proctor-pro-spanish-how-to-uninstallreinstall-exam-builder (2016-02-09)
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  • RPPro-Proper Remote Proctor Pro Device Placement - Powered by Kayako Help Desk Software
    20 General 209 Remote Proctor NOW 168 Remote Proctor PRO 27 Securexam Student Securexam Étudiants SEARCH Knowledgebase RPPro Proper Remote Proctor Pro Device Placement Posted by Roger Creek on 18 December 2013 10 32 AM If you have questions on the proper placement of the Remote Proctor Pro device please see the screenshot below for full details on where to place the device on your desktop If you have any

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/324/0/rppro-proper-remote-proctor-pro-device-placement (2016-02-09)
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  • Interamerican RPPro (English and Spanish)-The Authentication Wizard does not open up/El asistente de autenticación no se abre cuando se me pide que ingrese la contraseña - Powered by Kayako Help Desk Software
    the Region and Language is set to English United States Click the Start Menu Select Control Panel In the Control Panel window select Small Icons in the View By dropdown see pic below Select Region and Language In the Region and Language Window select English United States under Format Tab see pic below Select the Location tab Select United States in the Current Location Click Apply Click OK Method 2 Update to the latest version of Securexam Open Securexam Select Help Update Once the Update has completed attempt to re access the exam Windows 8 Method 1 Ensure the Region and Language is set to English United States Click the Windows Key X Select Control Panel in the drop down In the Control Panel window select Small Icons in the View By dropdown see pic below Select Region and Language In the Region and Language Window select English United States under Format Tab see pic below Select the Location tab Select United States in the Current Location Click Apply Click OK Method 2 Update to the latest version of Securexam Open Securexam Select Help Update Once the Update has completed attempt to re access the exam SPANISH Interamerican RPPro Inglés

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/326/0/interamerican-rppro-english-and-spanish-the-authentication-wizard-does-not-open-upel-asistente-de-autenticacion-no-se-abre-cuando-se-me-pide-que-ingrese-la-contrasena (2016-02-09)
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  • RPPro: Securexam Browser closes immediately after launch - Powered by Kayako Help Desk Software
    Features click the drop down next to View By in the top right corner and select Small Icons 4 Scroll down till you locate Securexam Browser v7 and click on it 5 Once Securexam Browser v7 is highlighted select Uninstall Note If uninstalling Securexam Browser or any of the components is unsuccessful please attempt to uninstall using the uninstall utility http www remoteproctoradmin com Install Uninstall htm Install The latest

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/327/0/rppro-securexam-browser-closes-immediately-after-launch (2016-02-09)
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  • RPNow-"You are not authorized to take this exam" Message - Powered by Kayako Help Desk Software
    27 Securexam Student Securexam Étudiants SEARCH Knowledgebase RPNow You are not authorized to take this exam Message Posted by Roger Creek on 06 February 2014 11 58 AM Some Schools use a Access Control List to limit who has access to take the exam You are not authorized to take this exam If you receive the message above please make sure you are entering the correct email address and you

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/328/0/rpnow-you-are-not-authorized-to-take-this-exam-message (2016-02-09)
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  • RPNow-Information on Payment Procedure - Powered by Kayako Help Desk Software
    16 CICBV 1 Contact Us 23 CPA 20 General 209 Remote Proctor NOW 168 Remote Proctor PRO 27 Securexam Student Securexam Étudiants SEARCH Knowledgebase RPNow Information on Payment Procedure Posted by Roger Creek on 05 March 2014 04 02 PM If you have questions on how to Pay for an RPNow exam please click the link below for further details Payment Process Details If you continue to have questions regarding

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/352/0/rpnow-information-on-payment-procedure (2016-02-09)
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  • American Board of Dermatology-I am using a Mac and after finishing the exam I receive a message "Please Wait" - Powered by Kayako Help Desk Software
    I am using a Mac and after finishing the exam I receive a message Please Wait Posted by Roger Creek on 20 March 2014 03 04 PM If you are taking an exam for the American Board of Dermatology using a Mac and you may receive a message to Please Wait after finishing the exam If you receive a message to Please Wait you must manually click Close at the

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/353/0/american-board-of-dermatology-i-am-using-a-mac-and-after-finishing-the-exam-i-receive-a-message-please-wait (2016-02-09)
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