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  • Required Pre-Installation Maintenance - Powered by Kayako Help Desk Software
    PM Required Pre Installation Maintenance To make sure your computer is in good general working order you must perform the following maintenance before installing Securexam 1 Ensure the computer meets the minimum requirements 2 Install and run the latest antivirus software updates and definitions 3 Install the latest updates for Microsoft Windows Updates can be found by clicking Start All Programs Windows Update 4 Perform hard disk optimization defragmentation to

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/409/0/required-pre-installation-maintenance (2016-02-09)
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  • Stand Alone Utility - Powered by Kayako Help Desk Software
    Jason Standley on 05 March 2015 03 43 PM If you are having difficulty downloading your license and files please try the standalone utility program To access the program Click on Start Click on All Programs Click on Software Secure Inc Click on Exams and Licences to launch the program Make sure you are connected to the Internet After the program launches enter the username and password that you use

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/410/0/stand-alone-utility (2016-02-09)
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  • Software Secure List of System Requirements - Powered by Kayako Help Desk Software
    CPA 20 General 209 Remote Proctor NOW 168 Remote Proctor PRO 27 Securexam Student Securexam Étudiants SEARCH Knowledgebase Software Secure List of System Requirements Posted by Jason Standley on 06 March 2015 09 36 AM Securexam Student See Securexam Student Requirements Securexam MAC Operating System isn t supported Vista Windows 7 Windows 8 Windows 8 1 10 100MB Hard Drive Space 1GB for Vista Windows 7 Windows 8 and Windows

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/411/0/software-secure-list-of-system-requirements (2016-02-09)
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  • RPNow-I'm trying to take an exam on the SAM Course Management System and the Password is incorrect - Powered by Kayako Help Desk Software
    06 March 2015 11 28 AM If you are taking an exam on SAM Cengage Course Management System and the Password is not working after clicking the Insert Password Button please try the steps below Solution 1 Re access the Remote Proctor system 2 Locate your exam 3 When prompted to enter you password click the Insert Password button 4 After the Password is entered click in the Password box

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/412/0/rpnow-im-trying-to-take-an-exam-on-the-sam-course-management-system-and-the-password-is-incorrect (2016-02-09)
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  • While in Securexam, I got a pop-up saying “Empty Document – Nothing Typed Warning!” - Powered by Kayako Help Desk Software
    if the file contains data If you have opened up an answer tab and after 15 minutes have not typed anything Securexam will warn you with this message Empty Document Nothing Typed Warning The system has detected that 15 saves and or minutes have occurred without any text being typed If there is text appearing on your screen in the document right now STOP IMMEDIATELY and get a proctor before

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/413/0/while-in-securexam-i-got-a-pop-up-saying-empty-document--nothing-typed-warning (2016-02-09)
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  • The text in the answer tab is grey. It seems the font colour has changed and I cannot change it back to black. - Powered by Kayako Help Desk Software
    27 Securexam Student Securexam Étudiants SEARCH Knowledgebase The text in the answer tab is grey It seems the font colour has changed and I cannot change it back to black Posted by Jason Standley on 06 March 2015 01 52 PM This happens when you click on the answer tab header It then changes all the text to the same font and colour of the header It is not possible

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/414/0/the-text-in-the-answer-tab-is-grey-it-seems-the-font-colour-has-changed-and-i-cannot-change-it-back-to-black (2016-02-09)
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  • Where can I get the available functions in the spreadsheet? - Powered by Kayako Help Desk Software
    in the spreadsheet Posted by Jason Standley on 06 March 2015 01 53 PM You can print out the guide containing all the functions or while in the spreadsheet click on Formulas on the menu bar A drop down will list all the available functions You can copy from this dropdown menu the formula syntax you want to use by highlighting the syntax and pressing CTRL C copy You can

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/415/0/where-can-i-get-the-available-functions-in-the-spreadsheet (2016-02-09)
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  • Some numbers in my spreadsheet are in scientific format (e.g. 3.43E+17). Even if I expand the width of the column, the number does not change. - Powered by Kayako Help Desk Software
    Posted by Jason Standley on 06 March 2015 01 54 PM You need to manually change the format of the cell Select Format on the menu bar then Number format and choose the format you want Select the format category you want number currency etc and then select the format from the available options You should note that in the General format there is a limit of 10 digits after

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/416/0/some-numbers-in-my-spreadsheet-are-in-scientific-format-eg-343e17-even-if-i-expand-the-width-of-the-column-the-number-does-not-change (2016-02-09)
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