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  • RPPro-Proper Remote Proctor Pro Device Placement - Powered by Kayako Help Desk Software
    209 Remote Proctor NOW 168 Remote Proctor PRO 27 Securexam Student Securexam Étudiants SEARCH Knowledgebase Remote Proctor PRO RPPro Proper Remote Proctor Pro Device Placement Posted by Roger Creek on 18 December 2013 10 32 AM If you have questions on the proper placement of the Remote Proctor Pro device please see the screenshot below for full details on where to place the device on your desktop If you have

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/324/4/rppro-proper-remote-proctor-pro-device-placement (2016-02-09)
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  • RPPro: Securexam Browser closes immediately after launch - Powered by Kayako Help Desk Software
    and Features click the drop down next to View By in the top right corner and select Small Icons 4 Scroll down till you locate Securexam Browser v7 and click on it 5 Once Securexam Browser v7 is highlighted select Uninstall Note If uninstalling Securexam Browser or any of the components is unsuccessful please attempt to uninstall using the uninstall utility http www remoteproctoradmin com Install Uninstall htm Install The

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/327/4/rppro-securexam-browser-closes-immediately-after-launch (2016-02-09)
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  • RPPro-I am receiving an error "Theres a Problem Validating Your User Information" or "Student Could Not Enroll" - Powered by Kayako Help Desk Software
    on 04 June 2014 03 30 PM If you are receiving either error Student Could Not Enroll for Remote Proctor Manus or There is a Problem Validating Your User Information for Remote Proctor Pro it may be related to a Proxy configured on your computer To solve the issue configure the Proxy or follow the steps below to remove the Proxy Open the Start Menu Type regedit in the Search

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/377/4/rppro-i-am-receiving-an-error-theres-a-problem-validating-your-user-information-or-student-could-not-enroll (2016-02-09)
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  • RPPro-Webroot is blocking Securexam. Unable to Continue. Security Layer Unavailable. - Powered by Kayako Help Desk Software
    block and quarantine files that are needed to run Securexam properly Please follow the steps below to solve your issue 1 Open Webroot 2 Click on the Settings button 3 Locate the Quarantine and Block Allow Files 4 Click on the Quarantine tab Look for any ssiruntime ssicloudservice or any files from Software Secure in quarantine 5 If you locate any of the above files click on the checkbox next

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/382/4/rppro-webroot-is-blocking-securexam-unable-to-continue-security-layer-unavailable (2016-02-09)
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  • RPPro-I am recieivng an error "Source File Not Found" - Powered by Kayako Help Desk Software
    Not Found Posted by Roger Creek on 11 November 2014 04 06 PM Thank you for contacting Software Secure To resolve this issue you will need to delete the file the error message is pointing to and then attempt reinstallation In order to delete the file we have to Show Hidden Files Please click here for instructions on doing so Note If you do not complete this step you will

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/390/4/rppro-i-am-recieivng-an-error-source-file-not-found (2016-02-09)
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  • InterAmerican-Authentication Wizard is not opening on Password Page - Powered by Kayako Help Desk Software
    English If the default Language is set to Spanish please try the following troubleshooting steps to solve the issue 1 Load the Securexam software and log in with credentials to the InterAmerican Black Board website 2 Click on the drop down next to your username gray bar at the top right hand corner of the main page and click on the word Configuration See image below 3 On the Configuration

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/427/4/interamerican-authentication-wizard-is-not-opening-on-password-page (2016-02-09)
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  • Knowledgebase - Powered by Kayako Help Desk Software
    examens et des licences Lors de la première utilisation de Securexam vous devrez télécharger des fichiers importants pour permettre l exécution du logiciel À l occasion votre instance régionale peut vous demander de mettre votre licence à jour Si vous devez désinstaller et utilitaire autonome Si vous avez des problèmes à télécharger les examens et licences avec la méthode précédente essayez le programme utilitaire Pour accéder au programme Cliquez sur Démarrer Cliquez sur Tous les programmes Cliquez sur Software Secure Types d Examens Différents types d examens sont disponibles dans Securexam Le processus d examen décrit plus loin est essentiellement le même pour tous les types d examens EXAMEN DE SIMULATION Nous vous encourageons à vous exercer à utiliser Securexam a Certains nombres dans ma feuille de calcul sont en format scienti Vous devez modifier manuellement le format de la cellule Dans le menu Format sélectionnez Format de nombre et choisissez le format que vous voulez Vous voudrez peut être modifier le format de toutes les cellules de la feuille de calcul en une f Dans Securexam une fenêtre est apparue indiquant Document vide Securexam sauvegarde votre réponse chaque minute et vérifie si le fichier contient des données Si vous avez ouvert un onglet Réponse et qu après 15 minutes vous n y avez rien inscrit Securexam affichera le message d avertissement suivant DOCUMEN Où puis je trouver les fonctions disponibles dans le tableur Dans le tableur cliquez sur Formules dans la barre de menus Un menu déroulant dressera la liste des fonctions disponibles Vous pouvez à partir de ce menu déroulant copier la syntaxe de la formule que vous voulez utiliser en la sélectionnant puis Securexam Impossible de se connecter à l Internet après avoir pr Si vous ne parvenez pas à vous connecter à Internet après avoir pris

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/List/Index/72/securexam-etudiants-francais (2016-02-09)
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  • Knowledgebase - Powered by Kayako Help Desk Software
    of System Requirements Securexam Student See Securexam Student Requirements http clientportal softwaresecure com support index php Knowledgebase Article View 408 73 minimum hardware and software requirements Securexam MAC Operating System isn t supported V While in Securexam I got a pop up saying Empty Document Nothi Securexam saves your answer every minute and checks if the file contains data If you have opened up an answer tab and after 15 minutes have not typed anything Securexam will warn you with this message EMPTY DOCUMENT NOTHING TYPED WARNING THE SYST The text in the answer tab is grey It seems the font colour has This happens when you click on the answer tab header It then changes all the text to the same font and colour of the header It is not possible to change it back Do not worry when printing an encrypted file the text will be printed as Times New Roman Where can I get the available functions in the spreadsheet You can print out the guide containing all the functions or while in the spreadsheet click on Formulas on the menu bar A drop down will list all the available functions You can copy from this dropdown menu the formula syntax you want to use by hig Some numbers in my spreadsheet are in scientific format e g 3 4 You need to manually change the format of the cell Select Format on the menu bar then Number format and choose the format you want Select the format category you want number currency etc and then select the format from the available options Y Securexam Unable to connect to Internet after taking an exam If you are unable to connect to the Internet after taking an exam using Securexam please follow the steps below Open Start Menu

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/List/Index/73/securexam-student-english (2016-02-09)
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