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  • Stand Alone Utility - Powered by Kayako Help Desk Software
    license and exam files please try the stand alone utility program called Exams And Licenses To access the Exams and Licenses program Click on Start Click on All Programs Click on Software Secure Inc Click on Exams and Licences to launch the program Make sure you are connected to the Internet After the Examd and Licenses program launches enter the username 7 digit candidate number and password that you use

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/359/64/stand-alone-utility (2016-02-09)
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  • Stand Alone Utility - Powered by Kayako Help Desk Software
    Posted by Jason Standley on 05 March 2015 03 43 PM If you are having difficulty downloading your license and files please try the standalone utility program To access the program Click on Start Click on All Programs Click on Software Secure Inc Click on Exams and Licences to launch the program Make sure you are connected to the Internet After the program launches enter the username and password that

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/410/73/stand-alone-utility (2016-02-09)
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  • How do I determine if I have a 32 bit or 64 bit Operation System? - Powered by Kayako Help Desk Software
    following methods Note Intel Itanium based computers can only run 64 bit versions of Windows Intel Itanium based computers cannot run a 32 bit Windows operating system Currently 64 bit versions of Windows only run on Itanium based computers and AMD64 based computers Windows Vista Method 1 1 Click Start type system in the Start Search box and then click system in the Programs list 2 The operating system appears

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/116/0/how-do-i-determine-if-i-have-a-32-bit-or-64-bit-operation-system (2016-02-09)
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  • RPPro-Webroot is blocking Securexam. Unable to Continue. Security Layer Unavailable. - Powered by Kayako Help Desk Software
    and quarantine files that are needed to run Securexam properly Please follow the steps below to solve your issue 1 Open Webroot 2 Click on the Settings button 3 Locate the Quarantine and Block Allow Files 4 Click on the Quarantine tab Look for any ssiruntime ssicloudservice or any files from Software Secure in quarantine 5 If you locate any of the above files click on the checkbox next to

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/382/0/rppro-unable-to-continue-security-layer-unavailable-webroot-is-blocking-securexam (2016-02-09)
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  • Knowledgebase - Powered by Kayako Help Desk Software
    Kayako Knowledgebase 16 CICBV 1 Contact Us 23 CPA 20 General 209 Remote Proctor NOW 168 Remote Proctor PRO 27 Securexam Student Securexam Étudiants SEARCH Knowledgebase CICBV 4 Error Messages 1 Exam Day Instructions 1 Planet SSI Candidate User Guide

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/List/Index/55 (2016-02-09)
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  • While in Securexam, I got a pop-up saying “Empty Document – Nothing Typed Warning!” - Powered by Kayako Help Desk Software
    checks if the file contains data If you have opened up an answer tab and after 15 minutes have not typed anything Securexam will warn you with this message Empty Document Nothing Typed Warning The system has detected that 15 saves and or minutes have occurred without any text being typed If there is text appearing on your screen in the document right now STOP IMMEDIATELY and get a proctor

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/343/58/while-in-securexam-i-got-a-pop-up-saying-empty-document--nothing-typed-warning (2016-02-09)
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  • The text in the answer tab is grey. It seems the font colour has changed and I cannot change it back to black. - Powered by Kayako Help Desk Software
    Securexam Student Securexam Étudiants SEARCH Knowledgebase Error Messages The text in the answer tab is grey It seems the font colour has changed and I cannot change it back to black Posted by Jason Standley on 11 February 2014 06 20 PM This happens when you click on the answer tab header It then changes all the text to the same font and colour of the header It is not

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/344/58/the-text-in-the-answer-tab-is-grey-it-seems-the-font-colour-has-changed-and-i-cannot-change-it-back-to-black (2016-02-09)
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  • Where can I get the available functions in the spreadsheet? - Powered by Kayako Help Desk Software
    functions in the spreadsheet Posted by Jason Standley on 11 February 2014 06 26 PM You can print out the guide containing all the functions or while in the spreadsheet click on Formulas on the menu bar A drop down will list all the available functions You can copy from this dropdown menu the formula syntax you want to use by highlighting the syntax and pressing CTRL C copy You

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/345/58/where-can-i-get-the-available-functions-in-the-spreadsheet (2016-02-09)
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