archive-com.com » COM » S » SOFTWARESECURE.COM

Total: 633

Choose link from "Titles, links and description words view":

Or switch to "Titles and links view".
  • RPNow-Software Quits Unexpectedly or Flash Issues when using a Mac - Powered by Kayako Help Desk Software
    macromedia com get flashplayer current support uninstall flash player osx dmg 3 Locate the Flash Uninstall Utility in the Downloads Folder and Double click NOTE You can click the Downloads Button in Safari to locate the Utility 4 Double click the Uninstaller icon in the new window to run the uninstaller If you see a message asking if you want to open the uninstaller file click Open 5 When the uninstaller starts click Uninstall 6 Close all browsers a Either click the browser name in the Uninstaller dialog box or close each browser manually and then click Retry NOTE Do not click Quit in the Uninstaller window It stops the uninstallation process 7 When you see the message notifying you that the Adobe Flash Player was removed from your system click Done 8 Delete the following Flash Player Directories NOTE The Library Folder is hidden by default To show the Library Folder please follow the steps below A Open Finder and navigate to Applications Utilities B Under the Utilities Folder locate Terminal and double click to launch it C Type the following command into Terminal without the quotation marks chflags nohidden Library D Press Enter on your Keyboard to run

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/387/67/rpnow-software-quits-unexpectedly-or-flash-issues-when-using-a-mac (2016-02-09)
    Open archived version from archive


  • RPNow-Unable to download files on Mac - Powered by Kayako Help Desk Software
    and you are unable to download the files please view the information below to solve the issue In some instances the Download Progress Window does not close despite the file downloading completely If the Download Progress Window appears to stall or freeze or if you are unable to download the files for any reasons please follow the steps below Solution 1 Navigate to the Downloads Folder Location Finder Home Folder

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/400/67/rpnow-unable-to-download-files-on-mac (2016-02-09)
    Open archived version from archive

  • RPNow-Software hangs on "We are currently preparing your interview. Please give..." message - Powered by Kayako Help Desk Software
    the Remote Proctor software and the page is hanging on the We are currently preparing your interview Please give us one moment to gather your information message see screenshot below please try the steps below to solve the issue Solution 1 Navigate to the following directory and delete the www remoteproctor com folder C Users User s Account AppData Roaming Macromedia Flash Player macromedia com support flashplayer sys 2 Reopen

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/441/67/rpnow-software-hangs-on-we-are-currently-preparing-your-interview--please-give-message (2016-02-09)
    Open archived version from archive

  • RPNow: Unable to download/install RPNow - Powered by Kayako Help Desk Software
    is supported You can check the System Requirements for a list of the supported Operating Systems and Devices NOTE Tablets 2 in 1 devices Chromebooks etc are not supported Step 2 1 Temporarily disable your Anti Virus Firewall software You may have to refer to the Anti Virus Firewall Manufacturer if you are unfamiliar with the steps to disable your Anti Virus Firewall software NOTE This only needs to be

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/453/67/rpnow-unable-to-downloadinstall-rpnow (2016-02-09)
    Open archived version from archive

  • Grantham RPNow Issue: Error “Access to Courses Not Available” - Powered by Kayako Help Desk Software
    click the Insert Password button please read the information below and follow the troubleshooting steps This error is a result of clicking the Insert Password button at the Angel Login page If you receive this error please follow the steps below to successfully take your exam When you receive the error please click the OK button You should now try logging in with your Angel Login Credentials You should not

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/218/68/grantham-rpnow-issue-error-access-to-courses-not-available (2016-02-09)
    Open archived version from archive

  • Grantham RPNow: Password is erased when trying to enter an exam - Powered by Kayako Help Desk Software
    Grantham RPNow Password is erased when trying to enter an exam Posted by Roger Creek on 05 March 2012 03 58 PM When trying to enter the exam your password is successfully inserted into the Password Field when you select Insert Password When you click to enter the exam the Password is erased the page refreshes and you are unable to access your exam This issue is caused by an

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/220/68/grantham-rpnow-password-is-erased-when-trying-to-enter-an-exam (2016-02-09)
    Open archived version from archive

  • RPNow Logs - Powered by Kayako Help Desk Software
    03 PM For some Technical Issues we may need to review the RPNow Log Files For a PC the RPNow Log Files are automatically uploaded to our site along with other information during the exam process For Mac user s we will need to gather the RPNow Log Files manually To gather the RPNow Log Files on a Mac please follow the instructions below Mac Log Files Open Finder Window

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/230/68/rpnow-logs (2016-02-09)
    Open archived version from archive

  • RPNow-I am receiving a “Session Error” - Powered by Kayako Help Desk Software
    are receiving a Session Error when trying to take an exam please try the steps below to resolve this issue Clear Browsing History in Internet Explorer Open Internet Explorer Select Tools Select Internet Options Select Delete under Browsing History Make sure to that Temporary Internet Files Cookies and Form Data are checked Select Delete Change Internet Explorer s Advanced Settings Open Internet Explorer Select Tools Select Internet Options Select the

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/235/68/rpnow-i-am-receiving-a-session-error (2016-02-09)
    Open archived version from archive



  •