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  • Exin-How do I change, or cancel, my RPNow Exam? - Powered by Kayako Help Desk Software
    209 Remote Proctor NOW 168 Remote Proctor PRO 27 Securexam Student Securexam Étudiants SEARCH Knowledgebase Exam Issues Exin How do I change or cancel my RPNow Exam Posted by Roger Creek on 10 May 2012 06 00 PM If you purchased an Exin exam through Prometrics and you need to change or cancel the RPNow exam you must contact Prometrics Prometrics will be able to assist you with getting the

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/239/68/exin-how-do-i-change-or-cancel-my-rpnow-exam (2016-02-09)
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  • System Requirements-Remote Proctor Now - Powered by Kayako Help Desk Software
    Windows Vista 7 8 8 1 10 SP2 32 or 64 bit Latest version of Flash Must have at least 200kb s 2mb s upload speed Must be accurate for your local time zone Net Framework 4 0 or greater MAC 10 8 10 9 10 10 10 11 El Capitan Any version 10 8 x Latest version of Flash Must have at least 200kb s 2mb s upload speed

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/252/68/system-requirements-remote-proctor-now (2016-02-09)
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  • RPNow-I'm using a Mac and I keep receiving requests to install Flash after installing it multiple times. - Powered by Kayako Help Desk Software
    If you are trying to access an exam using RPNow on a Mac and keep receiving requests to install Adobe Flash please check the version of OSX you are running Steps at bottom This may be caused by running Mac OSX 10 6 or lower To check the version please follow the steps below Click Apple Icon in the top left of the screen Select About this Mac The version

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/267/68/rpnow-im-using-a-mac-and-i-keep-receiving-requests-to-install-flash-after-installing-it-multiple-times (2016-02-09)
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  • Information Regarding Refund Requests - Powered by Kayako Help Desk Software
    General 209 Remote Proctor NOW 168 Remote Proctor PRO 27 Securexam Student Securexam Étudiants SEARCH Knowledgebase Exam Issues Information Regarding Refund Requests Posted by Roger Creek on 09 July 2013 04 40 PM All refund requests should be sent to rppurchase softwaresecure com Please include the following details in the email Organization Student Name Student Email Student Phone Number Exam Name Exam Date Instructor Name Reason for Refund Request Please

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/309/68/information-regarding-refund-requests (2016-02-09)
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  • I received an email about my exam concerning “Rules Violations” What does that mean? - Powered by Kayako Help Desk Software
    Remote Proctor NOW 168 Remote Proctor PRO 27 Securexam Student Securexam Étudiants SEARCH Knowledgebase Exam Issues I received an email about my exam concerning Rules Violations What does that mean Posted by Roger Creek on 24 October 2013 04 18 PM If you have received an email regarding a Rules Violation you should contact your school directly Your school will be able to provide you with further details on the

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/319/68/i-received-an-email-about-my-exam-concerning-rules-violations--what-does-that-mean (2016-02-09)
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  • RPNow-"You are not authorized to take this exam" Message - Powered by Kayako Help Desk Software
    Securexam Student Securexam Étudiants SEARCH Knowledgebase Exam Issues RPNow You are not authorized to take this exam Message Posted by Roger Creek on 06 February 2014 11 58 AM Some Schools use a Access Control List to limit who has access to take the exam You are not authorized to take this exam If you receive the message above please make sure you are entering the correct email address and

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/328/68/rpnow-you-are-not-authorized-to-take-this-exam-message (2016-02-09)
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  • RPNow-Information on Payment Procedure - Powered by Kayako Help Desk Software
    CICBV 1 Contact Us 23 CPA 20 General 209 Remote Proctor NOW 168 Remote Proctor PRO 27 Securexam Student Securexam Étudiants SEARCH Knowledgebase Exam Issues RPNow Information on Payment Procedure Posted by Roger Creek on 05 March 2014 04 02 PM If you have questions on how to Pay for an RPNow exam please click the link below for further details Payment Process Details If you continue to have questions

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/352/68/rpnow-information-on-payment-procedure (2016-02-09)
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  • American Board of Dermatology-I am using a Mac and after finishing the exam I receive a message "Please Wait" - Powered by Kayako Help Desk Software
    Dermatology I am using a Mac and after finishing the exam I receive a message Please Wait Posted by Roger Creek on 20 March 2014 03 04 PM If you are taking an exam for the American Board of Dermatology using a Mac and you may receive a message to Please Wait after finishing the exam If you receive a message to Please Wait you must manually click Close at

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/353/68/american-board-of-dermatology-i-am-using-a-mac-and-after-finishing-the-exam-i-receive-a-message-please-wait (2016-02-09)
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