archive-com.com » COM » S » SOFTWARESECURE.COM

Total: 633

Choose link from "Titles, links and description words view":

Or switch to "Titles and links view".
  • RPNow-Information on Payment Procedure - Powered by Kayako Help Desk Software
    1 Contact Us 23 CPA 20 General 209 Remote Proctor NOW 168 Remote Proctor PRO 27 Securexam Student Securexam Étudiants SEARCH Knowledgebase Interview Process Issues RPNow Information on Payment Procedure Posted by Roger Creek on 05 March 2014 04 02 PM If you have questions on how to Pay for an RPNow exam please click the link below for further details Payment Process Details If you continue to have questions

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/352/70/rpnow-information-on-payment-procedure (2016-02-09)
    Open archived version from archive


  • RPNow-What Ports need to be allowed on the Firewall or Proxy? - Powered by Kayako Help Desk Software
    or Proxy Posted by Roger Creek on 16 June 2014 09 38 AM If you are needing to configure your Proxy Server or Firewall the following is the Ports and Websites that the Remote Proctor Now product uses Ports HTTP 80 HTTP 443 Required Hostnames allowed rpexams com 443 80 remoteproctor com 443 80 softwaresecure com 443 80 s3 amazonaws com 443 80 s3 external 1 amazonaws com 443 80

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/378/70/rpnow-what-ports-need-to-be-allowed-on-the-firewall-or-proxy (2016-02-09)
    Open archived version from archive

  • RPNow-I can't move my Web Cam. How can I scan my room? - Powered by Kayako Help Desk Software
    Process Issues RPNow I can t move my Web Cam How can I scan my room Posted by Roger Creek on 26 June 2014 04 41 PM If your Web Cam is attached to your Desktop or you are unable to move your camera to scan your testing space you can use a mirror If you need to use a mirror you must follow the tips below Show both sides

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/379/70/rpnow-i-cant-move-my-web-cam-how-can-i-scan-my-room (2016-02-09)
    Open archived version from archive

  • RPNow-Software Quits Unexpectedly or Flash Issues when using a Mac - Powered by Kayako Help Desk Software
    com get flashplayer current support uninstall flash player osx dmg 3 Locate the Flash Uninstall Utility in the Downloads Folder and Double click NOTE You can click the Downloads Button in Safari to locate the Utility 4 Double click the Uninstaller icon in the new window to run the uninstaller If you see a message asking if you want to open the uninstaller file click Open 5 When the uninstaller starts click Uninstall 6 Close all browsers a Either click the browser name in the Uninstaller dialog box or close each browser manually and then click Retry NOTE Do not click Quit in the Uninstaller window It stops the uninstallation process 7 When you see the message notifying you that the Adobe Flash Player was removed from your system click Done 8 Delete the following Flash Player Directories NOTE The Library Folder is hidden by default To show the Library Folder please follow the steps below A Open Finder and navigate to Applications Utilities B Under the Utilities Folder locate Terminal and double click to launch it C Type the following command into Terminal without the quotation marks chflags nohidden Library D Press Enter on your Keyboard to run the

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/387/70/rpnow-software-quits-unexpectedly-or-flash-issues-when-using-a-mac (2016-02-09)
    Open archived version from archive

  • RPNow-Could Not Initialize a Required Component - Powered by Kayako Help Desk Software
    2014 02 29 PM If you receive the below error Remote Proctor Now cannot continue since it could not initialize a required component you will need to turn on the User Account Control in Windows Windows 7 Vista 1 Click the Windows Start Button 2 Select Control Panel 3 In the Upper Right Corner of the Control Panel Window change the View by drop down to Small Icons 4 Open the User Accounts icon 5 Click Change User Account Control Settings 6 Move the slider bar up to one of the top 3 positions If the slider bar is in the bottom position you will continue to receive the error message 7 Restart your computer for the changes to take effect 8 Retry the Remote Proctor Now exam Windows 8 1 Press the X keys and release 2 A list of options will open Select Control Panel from the list 3 In the Upper Right Corner of the Control Panel Window change the View by drop down to Small Icons 4 Open the User Accounts icon 5 Click Change User Account Control Settings 6 Move the slider bar up to one of the top 3 positions If the slider bar

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/392/70/rpnow-could-not-initialize-a-required-component (2016-02-09)
    Open archived version from archive

  • RPNow-Software hangs on "We are currently preparing your interview. Please give..." message - Powered by Kayako Help Desk Software
    the Remote Proctor software and the page is hanging on the We are currently preparing your interview Please give us one moment to gather your information message see screenshot below please try the steps below to solve the issue Solution 1 Navigate to the following directory and delete the www remoteproctor com folder C Users User s Account AppData Roaming Macromedia Flash Player macromedia com support flashplayer sys 2 Reopen

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/441/70/rpnow-software-hangs-on-we-are-currently-preparing-your-interview--please-give-message (2016-02-09)
    Open archived version from archive

  • RPNow-I recieved an email stating I failed to provide a proper Photo ID - Powered by Kayako Help Desk Software
    below please follow the steps in the email to submit a proper Photo ID If you have any difficulty with the steps below or any additional questions please feel free to contact us Email sent to Students below Software Secure Customer Care Dear Student Name During the interview process prior to your Exam Name exam you failed to provide us with a proper ID Photo and were flagged for one

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/442/70/rpnow-i-recieved-an-email-stating-i-failed-to-provide-a-proper-photo-id (2016-02-09)
    Open archived version from archive

  • RPNow: Photo Upload is frozen or stuck during the Interview Process - Powered by Kayako Help Desk Software
    freezes or is stuck uploading the photo on a Windows PC please try the steps below Solution 1 Close the Remote Proctor Now Window 2 Navigate to myrpinstall com select the correct Organization and retake the System Requirement Check 3 Click on the Windows icon to download the Remote Proctor Now setup file 4 Locate the setup file a Typically saved in the downloads folder C Users Your User Name

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/448/70/rpnow-photo-upload-is-frozen-or-stuck-during-the-interview-process (2016-02-09)
    Open archived version from archive



  •