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  • RPNow-Allow Adobe Flash when receiving a prompt for "Adobe Flash Player Settings" - Powered by Kayako Help Desk Software
    have the appropriate settings for Adobe Flash Player to work with the Remote Proctor Now software and eliminate this dialog in the future When you receive the prompt for Adobe Flash Player Settings you should Right Click in the white box Select Settings Select both Allow and Remember Select the Camera tab shown below Select the proper Camera that you are using NOTE If you have an incorrect Camera setting

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/238/0/rpnow-allow-adobe-flash-when-receiving-a-prompt-for-adobe-flash-player-settings (2016-02-09)
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  • Exin-How do I change, or cancel, my RPNow Exam? - Powered by Kayako Help Desk Software
    General 209 Remote Proctor NOW 168 Remote Proctor PRO 27 Securexam Student Securexam Étudiants SEARCH Knowledgebase Exin How do I change or cancel my RPNow Exam Posted by Roger Creek on 10 May 2012 06 00 PM If you purchased an Exin exam through Prometrics and you need to change or cancel the RPNow exam you must contact Prometrics Prometrics will be able to assist you with getting the exam

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/239/0/exin-how-do-i-change-or-cancel-my-rpnow-exam (2016-02-09)
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  • CICA-Error when trying to open my PDF file "Can Not Find File Cica2012_EnglishDocs.xml" - Powered by Kayako Help Desk Software
    below to resolve NOTE The directory in the error message may be different in your error depending on where you installed Securexam Open the Start Menu Click Computer Click C drive Click Program Files x86 Click Software Secure Inc Click Securexam Student Right Click Cica2012 FrenchDocs xml and select copy Minimize the Securexam Student Folder Do NOT close it Right Click on your Desktop and select Paste Right Click the

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/240/0/cica-error-when-trying-to-open-my-pdf-file-can-not-find-file-cica2012_englishdocsxml (2016-02-09)
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  • CMA-Error Reading from File - Powered by Kayako Help Desk Software
    Software Secure To resolve the Error Reading from File message you will need to delete the file the error message is pointing to and then attempt reinstallation In order to delete the file we have to Show Hidden Files Please click here for instructions on doing so Note If you do not complete this step you will not be able to locate the file listed in the error Click Start

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/243/0/cma-error-reading-from-file (2016-02-09)
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  • CICA (French User's)-I am unable to see the French Documents in the PDF Viewer in Securexam - Powered by Kayako Help Desk Software
    12 PM If you are unable to see the French Documents in the PDF Viewer in Securexam it is due to the Region and Language settings on your machine Please follow the steps below to resolve this issue Open the Start Menu Open the Control Panel Open Region and Language Open the Formats tab Make sure the drop down is set to French Canada Open the Location tab Make sure

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/248/0/cica-french-users-i-am-unable-to-see-the-french-documents-in-the-pdf-viewer-in-securexam (2016-02-09)
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  • CICA (Utilisateurs francophones) - Je n'ai pas accès aux documents PDF de la visionneuse PDF dans Securexam - Powered by Kayako Help Desk Software
    June 2012 02 38 PM Si vous ne pouvez voir les documents français de la visionneuse PDF dans Securexam ceci est dû aux réglages régionaux et de langue de votre ordinateur Veuillez suivre les étapes suivantes pour résoudre le problème Cliquez sur Démarrer Cliquez sur Panneau de configuration Cliquez sur Région and Langue Cliquez sur l onglet Formats Assurez vous que le menu déroulant indique Français Canada Cliquez sur l

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/249/0/cica-utilisateurs-francophones---je-nai-pas-acces-aux-documents-pdf-de-la-visionneuse-pdf-dans-securexam (2016-02-09)
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  • CICA - Can I bookmark the PDF's? - Powered by Kayako Help Desk Software
    1 Contact Us 23 CPA 20 General 209 Remote Proctor NOW 168 Remote Proctor PRO 27 Securexam Student Securexam Étudiants SEARCH Knowledgebase CICA Can I bookmark the PDF s Posted by Ed Brown on 22 June 2012 08 07 AM

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/253/0/cica---can-i-bookmark-the-pdfs (2016-02-09)
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  • Securexam Student-While trying to enter an exam on a Mac the software closes without an error message. - Powered by Kayako Help Desk Software
    Mac the software closes without an error message Posted by Roger Creek on 24 July 2012 06 32 PM If Securexam closes when you try to enter an exam and you are using a Mac please follow the steps below to solve your issue Select the Apple Icon Select System Preferences Under System Select User s and Groups Make sure you are under the correct Username Select the Login Items

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/255/0/securexam-student-while-trying-to-enter-an-exam-on-a-mac-the-software-closes-without-an-error-message (2016-02-09)
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