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  • Remote Proctor Browser-I am using Angel and receive an "Exam is not registered in the SRP system" error - Powered by Kayako Help Desk Software
    an Exam is not registered in the SRP system error Posted by on 28 January 2011 01 33 PM Thank you for contacting Software Secure Support If you are using Angel and receiving the error Exam is not registered in the SRP system please note that students can receive this error if they open their exam via the Milestone link within Angel this is the column on the left hand

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/39/20/remote-proctor-browser-i-am-using-angel-and-receive-an-exam-is-not-registered-in-the-srp-system-error (2016-02-09)
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  • Remote Proctor: When I am in an exam I am getting a message stating I have 30 seconds to save the exam before it will close. - Powered by Kayako Help Desk Software
    Student Securexam Étudiants SEARCH Knowledgebase Error Issues while in an exam Remote Proctor When I am in an exam I am getting a message stating I have 30 seconds to save the exam before it will close Posted by Andrew Haste on 23 March 2011 10 14 AM This error message occurs when the Remote Proctor has been unplugged during an exam This is an auto save feature to ensure

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/165/20/remote-proctor-when-i-am-in-an-exam-i-am-getting-a-message-stating-i-have-30-seconds-to-save-the-exam-before-it-will-close (2016-02-09)
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  • Florida Tech Remote Proctor Exam Error "You are not authorized to take the test" - Powered by Kayako Help Desk Software
    Remote Proctor NOW 168 Remote Proctor PRO 27 Securexam Student Securexam Étudiants SEARCH Knowledgebase Error Issues while in an exam Florida Tech Remote Proctor Exam Error You are not authorized to take the test Posted by Andrew Haste on 13 July 2011 01 17 PM You are receiving this error because the time for you to submit this exam has expired i e if your exam was due at Midnight

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/189/20/florida-tech-remote-proctor-exam-error-you-are-not-authorized-to-take-the-test (2016-02-09)
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  • Remote Proctor MAC Lion 10.7 Scroll Bar Issues - Powered by Kayako Help Desk Software
    by Andrew Haste on 25 August 2011 02 55 PM There is a known bug which may cause the scroll bar to seemingly disappear or make it difficult to reappear If you are not able to use the scroll bar attempt to highlight an area of the page and drag the cursor down This should allow the scroll bar to appear on the right side of the page Alternatively using

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/198/20/remote-proctor-mac-lion-107-scroll-bar-issues (2016-02-09)
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  • Securexam Remote Proctor 360 small essay box. - Powered by Kayako Help Desk Software
    Kayako Knowledgebase 16 CICBV 1 Contact Us 23 CPA 20 General 209 Remote Proctor NOW 168 Remote Proctor PRO 27 Securexam Student Securexam Étudiants SEARCH Knowledgebase Error Issues while in an exam Securexam Remote Proctor 360 small essay box Posted by Ed Brown on 30 August 2011 03 44 PM While in an exam the essay box is small In order to fix this download the file contained in this

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/199/20/securexam-remote-proctor-360-small-essay-box (2016-02-09)
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  • RPPro-After updating I receive a "Cloudbandwidth..." error message. - Powered by Kayako Help Desk Software
    message Posted by Roger Creek on 06 June 2012 04 23 PM After performing the an update to the Remote Proctor Browser software if you are receiving a Cloudbandwidth error please follow the steps below Delete the WebUpdateSvc4 INI file located in the Directory Below C Windows WebUpdateSvc4 INI NOTE the INI is the file ext and may or may not be shown on your Operating System Open Securexam Browser

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/247/20/rppro-after-updating-i-receive-a-cloudbandwidth-error-message (2016-02-09)
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  • RPPro-When taking an exam in Angel the text shrinks and is unreadable - Powered by Kayako Help Desk Software
    Étudiants SEARCH Knowledgebase Error Issues while in an exam RPPro When taking an exam in Angel the text shrinks and is unreadable Posted by Roger Creek on 11 February 2013 06 17 PM While taking an exam in Angel if the Text shrinks and is unreadable please make the following changes to adjust the Text size Select the Preferences icon on the left hand side of ANGEL Select Theme Selector

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/299/20/rppro-when-taking-an-exam-in-angel-the-text-shrinks-and-is-unreadable (2016-02-09)
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  • Windows 8-InterAmerican Navigation Pane is Missing - Powered by Kayako Help Desk Software
    CPA 20 General 209 Remote Proctor NOW 168 Remote Proctor PRO 27 Securexam Student Securexam Étudiants SEARCH Knowledgebase Error Issues while in an exam Windows 8 InterAmerican Navigation Pane is Missing Posted by Roger Creek on 20 February 2013 01 34 PM If you are unable to view the Navigation Pane on the left side of Blackboard screenshot below when using Securexam it is because Windows 8 is currently unsupported

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/300/20/windows-8-interamerican-navigation-pane-is-missing (2016-02-09)
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