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  • RPPro-I receive a "Three Finger Tap Enabled" message when opening Securexam on my Mac - Powered by Kayako Help Desk Software
    Enabled message when opening Securexam on my Mac Posted by Roger Creek on 22 August 2013 09 33 AM If you receive a Three Finger Tap Enabled message like the screenshot below you will need to disable this feature by following the steps below also outlined in the message Open Apple Icon in top left window Select System Preferences from drop down Select Trackpad Uncheck Lookup Tap with three fingers

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/316/20/rppro-i-receive-a-three-finger-tap-enabled-message-when-opening-securexam-on-my-mac (2016-02-09)
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  • Taking a Remote Proctored exam - Powered by Kayako Help Desk Software
    on your desktop You may also start the program using the following menu choice Start All Programs Software Secure Inc Securexam Browser v7 B MAC Users After installation go to Finder Applications Securexam Securexam Browser 2 You should see your login page for Blackboard Course Management system Log in as you normally would 3 On your User Home page select the course for which you want to take test An example is given below you may not see an exam with this name on your system 4 Go to the Assignments section and select the test you wish to take When Begin test XXXX Appears Select the OK button to start the test 5 When the password page for the exam appears wait for the Remote Proctor Authentication dialog to appear This is may take a few moments Do not enter a password into the password box The Remote Proctor will do that for you once you authenticate 6 Place your finger on the fingerprint scanner The authentication dialog operates just as in the enrollment You should follow the following steps just as you did for registering Allow the Speed Test to perform and select Continue Place Roll your finger

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/31/16/taking-a-remote-proctored-exam (2016-02-09)
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  • I am with Drexel Medicine. Why can I not use a MAC with my Remote Proctor 2 device? - Powered by Kayako Help Desk Software
    27 Securexam Student Securexam Étudiants SEARCH Knowledgebase General Questions I am with Drexel Medicine Why can I not use a MAC with my Remote Proctor 2 device Posted by on 28 January 2011 01 13 PM Thank you for contacting Software Secure Support Although we have released MAC for use with the Remote Proctor 2 we have not fully supported it yet for use with the WebCT Course Management System

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/37/16/i-am-with-drexel-medicine-why-can-i-not-use-a-mac-with-my-remote-proctor-2-device (2016-02-09)
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  • I cannot find my exam when trying to use the Remote Proctor. - Powered by Kayako Help Desk Software
    Securexam Étudiants SEARCH Knowledgebase General Questions I cannot find my exam when trying to use the Remote Proctor Posted by Andrew Haste on 10 February 2011 03 38 PM Unfortunately Software Secure is generally not able to walk you through locating the exam Although we can provide best practice you may have to contact the instructor of the class to confirm where the exam is since it is highly based

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/108/16/i-cannot-find-my-exam-when-trying-to-use-the-remote-proctor (2016-02-09)
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  • The light on my Remote Proctor is not coming on, or its different colors. What does this mean? - Powered by Kayako Help Desk Software
    my Remote Proctor is not coming on or its different colors What does this mean Posted by Andrew Haste on 10 February 2011 03 43 PM The light on the Remote Proctor is not a power light Instead it turns on when the SRP Device is being used and only at specific times So long as the green light does come on the light is nothing you should worry about

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/109/16/the-light-on-my-remote-proctor-is-not-coming-on-or-its-different-colors-what-does-this-mean (2016-02-09)
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  • Where can I install the Remote Proctor? Where do I purchase the Remote Proctor? - Powered by Kayako Help Desk Software
    CICBV 1 Contact Us 23 CPA 20 General 209 Remote Proctor NOW 168 Remote Proctor PRO 27 Securexam Student Securexam Étudiants SEARCH Knowledgebase General Questions Where can I install the Remote Proctor Where do I purchase the Remote Proctor Posted by Andrew Haste on 10 February 2011 03 44 PM To purchase a device and to install the Remote Proctor please go to http remoteproctoradmin com install This website serves

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/110/16/where-can-i-install-the-remote-proctor-where-do-i-purchase-the-remote-proctor (2016-02-09)
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  • Can I share my Remote Proctor? - Powered by Kayako Help Desk Software
    Us 23 CPA 20 General 209 Remote Proctor NOW 168 Remote Proctor PRO 27 Securexam Student Securexam Étudiants SEARCH Knowledgebase General Questions Can I share my Remote Proctor Posted by Andrew Haste on 10 February 2011 03 46 PM Sharing

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/111/16/can-i-share-my-remote-proctor (2016-02-09)
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  • I am with Samford University. Why can I not use MAC with my SRP-2 device? - Powered by Kayako Help Desk Software
    NOW 168 Remote Proctor PRO 27 Securexam Student Securexam Étudiants SEARCH Knowledgebase General Questions I am with Samford University Why can I not use MAC with my SRP 2 device Posted by Andrew Haste on 22 March 2011 10 56 AM Although we have released MAC for use with the Remote Proctor 2 we have not fully supported it yet for use with the WebCT Course Management System CMS As

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/159/16/i-am-with-samford-university-why-can-i-not-use-mac-with-my-srp-2-device (2016-02-09)
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