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  • Some numbers in my spreadsheet are in scientific format (e.g. 3.43E+17). Even if I expand the width of the column, the number does not change. - Powered by Kayako Help Desk Software
    not change Posted by Jason Standley on 06 March 2015 01 54 PM You need to manually change the format of the cell Select Format on the menu bar then Number format and choose the format you want Select the format category you want number currency etc and then select the format from the available options You should note that in the General format there is a limit of 10

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/416/73/some-numbers-in-my-spreadsheet-are-in-scientific-format-eg-343e17-even-if-i-expand-the-width-of-the-column-the-number-does-not-change (2016-02-09)
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  • Securexam-Unable to connect to Internet after taking an exam - Powered by Kayako Help Desk Software
    to Internet after taking an exam Posted by Jason Standley on 06 March 2015 02 40 PM If you are unable to connect to the Internet after taking an exam using Securexam please follow the steps below Open Start Menu Open Control Panel Open Network and Sharing Center Select Change Adapter Settings Right Click the Network Adapter Select Enable NOTE If the Network Adapter is already set to Enable please

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/417/73/securexam-unable-to-connect-to-internet-after-taking-an-exam (2016-02-09)
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  • .Net Framework error on Windows Vista, Windows 7, or Windows 8 - Powered by Kayako Help Desk Software
    Features If you do not see Programs and Features see below NOTE Make sure you are in Classic View On the left side you will have an option for Category View and Classic View Select Classic View Click on the Turn Windows Features on or off on the left side of the Programs and Features menu Click the symbol next to Microsoft Net Framework to see all the options Make sure there is a checkmark beside each option There should also be a checkmark next to Microsoft Net Framework and not a box filled with blue or an empty box Press OK and once the changes have been made restart the computer Check to see if you are still receiving the Net Framework error Windows 7 Open the Start Menu Open the Control Panel Click Programs and Features If you do not see Programs and Features see below NOTE Make sure you are in Small Icon view At the top right of the Control Panel Window you will see a View by drop down menu Change it to Small Icon if anything else is selected Click on the Turn Windows Features on or off on the left side of the Programs and Features menu Click the symbol next to Microsoft Net Framework to see all the options Make sure there is a checkmark beside each option There should also be a checkmark next to Microsoft Net Framework and not a box filled with blue or an empty box Press OK and once the changes have been made restart the computer Check to see if you are still receiving the Net Framework error Windows 8 Click Windows Key X to open a menu in the lower left Select Programs and Features Click on the Turn Windows Features on or off on

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/419/73/net-framework-error-on-windows-vista-windows-7-or-windows-8 (2016-02-09)
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  • Getting Securexam Started – Getting Exams and Licenses - Powered by Kayako Help Desk Software
    10 March 2015 02 06 PM The first time that you run Securexam you need to download important files to your computer that will allow the software to run Periodically your region may direct you to update your license and or exam files If you need to uninstall and re install Securexam for any reason you will also need to follow these steps After installing the software a Securexam icon is placed on the desktop To start the application double click on this icon Once Securexam launches a language selection dialog will appear Choose your preferred language and click on OK The main screen appears Make sure you are connected to the Internet Click on Get Exams and Licenses Once you have clicked on Get Exams and Licenses the Update dialog box will appear Fill in your user name in the appropriate field Ensure the Get My Licenses and Software Updates checkboxes are checked then click on the Update button Securexam will download a licence to your system as well as any software updates and other required files You must be connected to the Internet for this operation to succeed Once the updates have completed click on Close to exit

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/426/73/getting-securexam-started--getting-exams-and-licenses (2016-02-09)
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  • “Service Status: Stopped” OR being prompted for an "Administrative Password" - Powered by Kayako Help Desk Software
    an Administrative Password Posted by Jason Standley on 12 March 2015 10 12 AM If you are recieveing the a Service Status Stopped OR being prompted for an Administrative Password Please do the following 1 Click the Start Menu 2 On Vista and Windows 7 8 10 type into the Start Search or Search Windows field 3 Type the command Services msc and press the Enter key 4 Click Continue

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/428/73/service-status-stopped-or-being-prompted-for-an-administrative-password (2016-02-09)
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  • Knowledgebase - Powered by Kayako Help Desk Software
    on Windows 8 If you are receiving a Net Framework error on Windows 8 please try the following troubleshooting steps WINDOWS 8 Click Windows Key X to open a menu in the lower left Select Programs and Features Click on the Turn Windows Features on o Windows 8 How do I access the Control Panel How to Open Control Panel in Windows 8 If you need to access the Control Panel please follow the steps below METHOD 1 Click Windows Key X to open the Start Menu Select Control Panel from the Start Menu METHOD 2 Click the D Windows 8 How do I access the Device Manager How to Open Device Manager in Windows 8 If you need to access to the Device Manager please follow the steps below METHOD 1 Click Windows Key X to open the Start Menu Select Device Manager from the Start Menu METHOD 2 Click Windows 8 List of Helpful Windows 8 Shortcuts List of helpful Windows 8 Shortcuts WIN Y Temporarily peek at the desktop WIN X Launch Start Menu WIN J Swap foreground or switch focus between the snapped and filled apps WIN O Locks device orientation WIN M Minimize all Wind Windows 8 When trying to install Securexam I receive a message W During installation Windows 8 will will block the application from running as indicated in the picture below In order to install Securexam click the More Info link and choose the Run Anyway Option If you continue to experience problems with the Windows 8 When trying to install RPNow I receive a message Windo During installation Windows 8 will will block the application from running as indicated in the picture below In order to install RPNow click the More Info link and choose the Run Anyway Option If you

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/List/Index/51 (2016-02-09)
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  • Knowledgebase - Powered by Kayako Help Desk Software
    Getting Securexam Started Getting Exams and Licenses The first time that you run Securexam you need to download important files to your computer that will allow the software to run Periodically your region may direct you to update your license and or exam files If you need to uninstall and re install Stand Alone Utility If you are having difficulty downloading your license and exam files please try the stand alone utility program called Exams And Licenses To access the Exams and Licenses program Click on Start Click on All Programs Click on S Types of Exams Different types of exams are available within Securexam The process for taking an exam described later is almost the same for all types of exams PRACTICE EXAM You can and should practice using Securexam to simulate the actual exam and to ver Taking a Practice or Generic Exam First you must Close down ALL software applications To start the application double click on this icon Once Securexam launches a language selection dialog will appear Choose your preferred language and click on OK The main screen appears it may Printing Practice Examination Files To print out your practice files locate the Securexam folder on your desktop Open the folder and locate the subfolder for the practice exam you want to print You will find a subfolder for each practice exam containing a Microsoft R Word fi Taking a Qualification Exam In order to take a CPA examination and to make sure the software works properly on your computer you must test the software by performing a Qualification Exam and upload the resulting files to Software Secure for confirmation To begin Close down A How to Upload Your Qualification Exam to Software Secure for An Upload the Qualification Exam file as follows 1 Login to

    Original URL path: http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/List/Index/64 (2016-02-09)
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  • Software Secure, Inc. - Powered by Kayako
    Username Password View Options Remember Me Yes No Language English United States Helpdesk Software Powered by Kayako Copyright 2001 2016 Kayako

    Original URL path: http://clientportal.softwaresecure.com/support/staff/index.php?/Knowledgebase/ViewKnowledgebase/Article/364/64 (2016-02-09)
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