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  • Mad Mimi Email Marketing | Testimonials | UltraCart |
    for bloggers and other features that offer more ways for our customers to use email Over the last year or more we ve also built several proprietary integrations into other great tools like Salesforce Batchbook Facebook etc So Mad Mimi also syncs with lots of other great services like UltraCart Going forward I see us continuing to build out Mad Mimi with more great features and possibly creating other new products as well 5 Social media can be a great help to business how has Mad Mimi charted its course in that realm It s been amazing to see the massive growth in social media over the last few years We ve built out a whole suite of social media tools for customers For instance with Mad Mimi you can add social icons to your email newsletters to drive more traffic to your Facebook page or your Pinterest board you can add like share buttons to your email campaign so that your audience can immediately share your promotion with friends You can even set up a Mad Mimi signup form right on your Facebook Company Page The cool thing about social media and email marketing is that they work so well together Email is a great way to drive engagement to social profiles We see lots of customers using email to drive more traffic to a social promotion or event page for instance And while social platforms like Facebook are very popular email is still the number one reason that adults go online http pewinternet org Reports 2011 Search and email Report aspx 6 Growth stats on mobile usage continue to blow up can you tell me about mobile usage with Mad Mimi Clearly more and more people are accessing the web via mobile and that means many more people are accessing their email over mobile as well We also live at a time when people expect to be able to consume the information they want when they want to see it With social platforms mobile news feeds etc you can follow who you want when you want Consumers don t want to be on the receiving end of an email blast but they are interested in receiving timely and relevant communication Side Note I hate the term email blast As marketers and professionals we have to get away from that term and embrace the fact that people expect us to know their interests So to your question email needs to be optimized for mobile devices We built the Mad Mimi composer with that in mind We did the hard work of making it mobile friendly by thinking about things like pixel width number of columns etc Therefore Mad Mimi email newsletters look great on any smartphone It s also incredibly important to be relevant to your audience through targeting and segmentation If you have an event in Chicago make sure you are not emailing an event reminder to folks in Florida If I m an online seller my customers

    Original URL path: https://www.ultracart.com/customer-testimonials/madmimi/ (2016-01-08)
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  • Adele Camens - MedSlant LLC Co-owner and inventor | Testimonials | UltraCart |
    in your secret SEO sauce My webmaster puts a lot of time and effort into search engine optimization We send newsletters out every other month and have close to 1000 doctors speech therapists sleep apnea clinics and specialists and other health care professionals who recommend our product We also send out press releases fairly regularly In searches we always aim to be above the fold preferably in the top 3 4 It s so easy to buy your products in fact right on the home page there is a buy now button and with 2 clicks you re in the shopping cart checking out Has it always been this easy I have nothing but praise for Ultra Cart s simple and efficient check out process When I look at our competitors and don t see a buy now button it makes me even more aware that no one should have to think about how to spend money on our site One click and they should be able to make a purchase 5 You also list your products on Amazon and use the UltraCart integration Can you tell us a little bit about that When we started selling on Amazon the business really took off We never have a problem with the integration between Ultra Cart and Amazon everything flows simply and smoothly from amazon to Ultra Cart to our fulfillment center Everyone wants simple one click ordering We take phone and mail orders in addition to web and amazon orders Everyone wants a quick way to purchase Also Amazon provides good publicity for our products A large portion of our business now comes from Amazon When one of our granddaughters was 5 she asked for something and I said I d look next time out shopping She told me just to go to Amazon it s on the computer you know they have everything 6 Finally what advice would you give to merchants that are just starting to use UltraCart to power their online sales Avail yourself of the customer service at UltraCart and let them help you Try to use all the tools that are available to you to make your shopping cart easier for your customers They have so many features that you would never think of to help you sell online so spending time going through their system is very valuable I keep an eye on UC on a daily basis and even then because we have so many orders we use UltraCart s automated system to notify us when something is not going right For instance when we have items that are not shipped for a certain number of days UltraCart tells us about it When we first started out I could see every order and where it was in the process Now that we are much busier it s harder to know when an order is stalled so UltraCart telling us makes that area of the business less stressful I like to keep an eye

    Original URL path: https://www.ultracart.com/customer-testimonials/medslant/ (2016-01-08)
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  • Robert Landis - Capitol Media | Testimonials | UltraCart |
    follow through and stays attuned to their customer base they have a good chance of succeeding Finding and owning a niche market can certainly help as well If you have loyal customers you are more likely to survive an economic downturn From an on line perspective we find that it s very important to refresh a website every two years and a complete redesign no more than every five years Technology and design styles constantly change and users expect companies to remain relevant 4 Internet companies are known for making quick changes but we share some mutual customers that go back almost a decade now what would you say are the ingredients in this magic sauce As I mentioned above companies that use best practices should continue to succeed Using tools that help to make a business more efficient like UltraShip and UltraBooks are also helpful Both those tools streamline the order and fulfillment process by receiving a customer s order handing it off to QuickBooks and than generating the appropriate shipping documentation What may have taken multiple manual entries is now accomplished seamlessly 5 Capitol Media seemingly does it all yet you are also very accessible to your clients How do you juggle all the competing priorities That is a great question One of our biggest challenges is handling a variety of client requests Some of those requests are more urgent than others We have worked hard to select technological solutions and hosting partners that minimize disruptions We also have a person on staff that is dedicated to answering client questions and following up This has freed up our workflow to concentrate on larger projects and stay on track 6 You ve set up a lot of clients on UltraCart and it s a very robust cart What do you do to help them get ready to take the reins once you re team has setup their accounts We like to train our clients on how to use Ultracart and other technological solutions when it makes sense to loop them into the process A good example would be when we are preparing up upload inventory or implement Ultraship or UltraBooks And of course we are available when clients have questions in the future 7 Finally what UltraCart features or tools do you find the most helpful for your clients I think that UltraCart s customization is really the key When we want to use a tool that UC doesn t currently have and UC pro Services can make it happen it allows us to keep serving our client s specific needs and not have to worry about another company offering something that we can t quickly provide in a better fashion through our relationship with UltraCart Plus the integration with QuickBooks and UltraShip keeps the process as easy as possible Our clients are already using and doing these activities but we can then provide them the tools that integrate with their already in use systems and it makes it

    Original URL path: https://www.ultracart.com/customer-testimonials/capitolmedia/ (2016-01-08)
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  • Ian Brodie | Testimonials | UltraCart |
    not even sure what Alpha or Beta features I m using it just works I have my main products priced in GBP But when I do a promotion sometimes to a primarily US audience it s easier to price and let them buy in USD So I just set up a USD version of the product and create a buy button for that Ultracart then just converts the payment to GBP for paying into my merchant account The only thing I remember is that when we first set it up I was obviously an early adopter and the one thing you hadn t done was that the refund options assumed the payment had been made in USD But when I told you about it you fixed it within a day 4 I m sure that minutes after this newsletter goes out Ian Brody will be a household name but how do you currently leverage UltraCart to help you market your brand I m not sure about famous but it just makes me easier to do business with So rather than having my UK clients wondering why they have to pay in dollars to buy a product from a fellow Brit or US customers having to do a calculation to figure out how much the thing they re buying actually costs I can offer it to them in their own currency And for any other currency Ultracart also allows people to select which one they want even if the button is in pounds or dollars So I ve had people pay in Euros Swiss Francs and Australian dollars 5 Speaking of using Office Auto Pilot now OntraPort any pointers for using it with UltraCart For most things integration with Office Autopilot is easy You just configure the API and purchases on UltraCart get piped in to Office Autopilot and matched to the contact who bought them If you are delving into some of the more complex or obscure areas of Office Autopilot integration then I d say the key thing if you re having problems is to speak to the UltraCart Support team They re very responsive completely unlike your competitor when I was trialling them and trying to get integration working with Office Autopilot within their system As an example when Office Autopilot introduced a better way of doing affiliate tracking through external systems like Ultracart it was quite complex to implement They had instructions in their help files but it was beyond my technical capabilities You had to construct a pixel with a URL including a whole bunch of variables that had to be set on the thank you page and I just couldn t figure out how to program it I emailed the Ultracart help desk for ideas on how to do it and they basically said don t worry we ll put an option on the checkout configuration that will create the pixel for you And bang a couple of days later it was done All I

    Original URL path: https://www.ultracart.com/customer-testimonials/ianbrodie/ (2016-01-08)
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  • Eric Somodio - GracieAcademy.com | Testimonials | UltraCart |
    catalog users to add remove items easily with just a couple of clicks Especially since we like to keep adding items for our customers 4 Gracie couldn t have been positioned more perfectly for the impact of MMA going mainstream but with the advent of so many competitors how do you keep your offerings new and exciting for your customers All of our offerings are done through facebook youtube twitter instagram etc to promote new products coming into our store So they are prequalified before they even see the store but when they do a search we are high up in the organic listings as well And with the name of Gracie which is a well known brand in MMA it s just a matter of time until clients take the time to check out our store It s been a good experience as MMA has increased in popularity Using UC s marketing tools as far as coupons autoresponders and gift certificates makes it exciting for our customers 5 You have facebook buttons on every product page giving customers the ability to like send a message to a friend or to see how many people have already liked it Can you tell us how you track the effectiveness of Facebook The report feature for advertising sources works well It breaks down which sources are being tracked We have multiple members on our team that manage the Facebook account so they always try to keep items up to date They then see a lot of people reposting those onto their own pages and that in turn increases their eyes on it Most people in MMA are friends with other MMA people on Facebook so a lot of interested people are clicking on to our Facebook account uc store 6 You have

    Original URL path: https://www.ultracart.com/customer-testimonials/gracieacademy/ (2016-01-08)
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  • Sea Monster Studios Interview | Testimonials | UltraCart |
    to make a real business When they ve established a product that is something to stand behind we feel we can work with them We have a hard time getting behind a product that we just can t stand behind so we often choose the companies we work for by whether or not we would like and use their products 5 Since we work with a lot of different developers designers and marketing companies we see there are different approaches to projects How do you begin a project We typically begin with an initial interview to determine their personality and focus and then try to establish their brand and identity according to who they are They will initially start selling to people that are like them so we start with them and get to know them We need to know their personal ethics behind why they are selling online and how we can help them reach the goals that they ve put in front of themselves and us 6 So out of the many projects you ve done when you look back and see what you ve done how do you determine success Sales on Day One is really important Since you re building an online store the most important thing is to make a sale So if we can start making sales right out of the gate then we know we ve done our job So if we can anticipate how people are going to respond to a company product mix and offer we know that they will be successful right from the start Then of course the facebook crowd will chime in to let the company know that what we did looks pretty which is when we know that the design job was done well 7 What tools in UltraCart help you sell your clients on our service You guys at UC have UltraBooks UltraShip and a lot of additional features that when you look at your competitors they just don t have it And then the client realize that they are not only saving time and money but also increasing their sales and business efficiency its hard to argue The clients find it easy to use the system and their employees get better at it and then they love it and do a better job than before 8 If you were to tell someone that is new to UltraCart something you wish someone would have told you when you started what would that be 1 Don t be intimidated by the massive feature set that is available Most of our clients login and see all the bells and whistles and think get that glossy eye d look They are afraid if they touch something that it will break the whole system Of course there are areas like the Catalog system that we tell them specifically not to touch because that is where we do our work and they could actually mess it up but on the whole

    Original URL path: https://www.ultracart.com/customer-testimonials/sea-monster-studios/ (2016-01-08)
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  • CJ Montgomery - Speedwinds CEO | Testimonials | UltraCart |
    it 3 What areas of your business are you going to focus on moving into 2014 increasing our usage of the affiliate program and expand into some niche and international areas We ve seen a good increase since we ve done international We can display the currency correctly and multi language is helping a lot with increase even though we ve only touched the surface on those Mobile checkouts is going to be huge as our traffic is continuing to increase from mobile and we re just moving into mobile specific checkouts I d say those were the most successful 4 You have helped push the strategic development of UltraCart in a number of areas What would you say has been the most helpful as you ve grown your businesses Affiliate Management Rotating Transaction Gateways Network Affiliate Management and Fraud Protection BIN Validation 5 You have a forum here to say anything to all of our UltraCart merchants what would you tell new UC merchants to help them increase their business Instead of making the mistake of using multiple external vendors for everything UltraCart has the ability to do everything you need 6 Do you use the Auto Orders system Yeah we utilize it as it s necessary for some of our products it s a great way to increase consistent revenue and provide added convenience to customers that want it 7 What would you say to startups Explore all angles of potential traffic and revenue We spend a great deal of time trying to get people to the sites and then as their needs change so do we We re always looking for more channels niches and market places to grow into There is no one single source of visitors to your sites that outweighs the potential of having

    Original URL path: https://www.ultracart.com/customer-testimonials/CJ/ (2016-01-08)
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  • Lucila's Homemade | Testimonials | UltraCart |
    to ask how to refund one of your first customers for a slight overage in shipping It was only 3 so why go to all that trouble for just 3 Joe Basically because it s the right thing to do If you do the right thing by customers they ll come back Online shoppers are savvy and they notice how you treat them Lucila If I feel like I m being ripped off I don t buy I want my customers to receive a good product at a fair price at all times 5 Joe I understand you teach an MBA course in trading because of your success in the markets How will you use your success in trading to bring Alfajores to every corner of the US Trading has helped me to understand proper risk taking and edge edge meaning what separates you from the competition or your competitive advantage over the competition Trading has taught me how to define edge and how to capture it Knowing how to identify and value your edge relative to the risk you have to take is the key to success When I saw what Lucila was offering the quality and uniqueness of her product for the price being charged it was an easy decision Her value proposition is clear Lucila Joe has the ability to take care of all the business aspects of the business while I can concentrate on making a great product We now have a great shopping cart and we have Joe who can pull it all together he s the right person 6 Finally Joe and Lucila what is it about Lucila s Homemade that makes it special for you and your customers The product The product speaks for itself When people that know what Alfajores are find

    Original URL path: https://www.ultracart.com/customer-testimonials/lucilas-homemade/ (2016-01-08)
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