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  • VHL > Customerservice
    Belgium Customerservice Customerservice We hope that our renewed website and our new webshop will enable us to take our customer service to an even higher level We can offer you better service by providing specific complete information Our expanded webshop also affords you the opportunity to easily order our DNA tests After registering you can easily review the test information and your personal details Frequently asked questions Taking samples Submitting

    Original URL path: http://www.vhlgenetics.com/en-us/customerservice.aspx (2016-02-12)
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  • VHL > Customerservice > FAQ
    FAQ Taking samples Submitting samples Request DNA tests Payments Test results Information DNA tests Submission forms Requestform swabs bags General Conditions VHL Cookies News Contact Contactform Routedescription Wageningen Routedescription Malle Belgium Customerservice FAQ FAQ Frequently Asked Questions In order to provide you with an optimal level of service we have gathered the most requested information for you here Go to the next frequently as ked questi ons Taking samples Submitting

    Original URL path: http://www.vhlgenetics.com/en-us/customerservice/faq.aspx (2016-02-12)
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  • VHL > Customerservice > FAQ > Taking samples
    How do I order a test Where can I find information on which sample material I can submit for a test Overview of various types of sample materials What is a swab Which swab can be used for DNA tests How do I order swabs for a test Can I get a sample from my animal myself using a swab How old does my animal have to be before I can take a sample from it using a swab How do I submit a blood sample How do I submit hair samples for a DNA test Submission specifications for feathers to be used for a DNA test How do I submit a tissue sample for a DNA test Can I order an additional test on a sample I previously submitted Approval by studbook or organization How do I order a test Where can I find information on which sample material I can submit for a test Overview of various types of sample materials What is a swab Which swab can be used for DNA tests How do I order swabs for a test Can I get a sample from my animal myself using a swab How old does my animal

    Original URL path: http://www.vhlgenetics.com/en-us/customerservice/faq/takingsamples.aspx (2016-02-12)
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  • VHL > Customerservice > FAQ > Submitting samples
    Development Validation Certification quality assurance Tracking Tracing Verification of origin Webshop Animals Dog Cat Sheep and Goat Cattle Horse Pig Bird Food and Other Plant Micro organisms Checkout Customerservice FAQ Taking samples Submitting samples Request DNA tests Payments Test results Information DNA tests Submission forms Requestform swabs bags General Conditions VHL Cookies News Contact Contactform Routedescription Wageningen Routedescription Malle Belgium Customerservice FAQ Submitting samples Submitting samples How do I order a test How do I submit sample material Do you offer discount to breed organizations Do you offer discount when submitting a large numbers of samples How do I submit a blood sample for karyotyping How do I submit a blood sample for an OptiGen test Submitting samples by post What terms and conditions apply to submitting samples by post Approval by studbook or organization How do I order a test How do I submit sample material Do you offer discount to breed organizations Do you offer discount when submitting a large numbers of samples How do I submit a blood sample for karyotyping How do I submit a blood sample for an OptiGen test Submitting samples by post What terms and conditions apply to submitting samples by post Approval

    Original URL path: http://www.vhlgenetics.com/en-us/customerservice/faq/submittingsamples.aspx (2016-02-12)
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  • VHL > Customerservice > FAQ > Request DNA tests
    FAQ Taking samples Submitting samples Request DNA tests Payments Test results Information DNA tests Submission forms Requestform swabs bags General Conditions VHL Cookies News Contact Contactform Routedescription Wageningen Routedescription Malle Belgium Customerservice FAQ Request DNA tests Request DNA tests Request a test on a stored sample Request a test on a stored sample using the webshop Request a test on a stored sample by the Dutch Kennel Club Raad van

    Original URL path: http://www.vhlgenetics.com/en-us/customerservice/faq/requestdnatests.aspx (2016-02-12)
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  • VHL > Customerservice > FAQ > Payments
    DNA tests Submission forms Requestform swabs bags General Conditions VHL Cookies News Contact Contactform Routedescription Wageningen Routedescription Malle Belgium Customerservice FAQ Payments Payments Payment options for invoices received by post Do you offer discount to breed organizations Do you offer discount when submitting a large numbers of samples Payment options for orders from our webshop Test results and invoices for Combination Packages Test results and invoices for tests performed Payment

    Original URL path: http://www.vhlgenetics.com/en-us/customerservice/faq/payments.aspx (2016-02-12)
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  • VHL > Customerservice > FAQ > Test results
    Goat Cattle Horse Pig Bird Food and Other Plant Micro organisms Checkout Customerservice FAQ Taking samples Submitting samples Request DNA tests Payments Test results Information DNA tests Submission forms Requestform swabs bags General Conditions VHL Cookies News Contact Contactform Routedescription Wageningen Routedescription Malle Belgium Customerservice FAQ Test results Test results What are the options for receiving test results What happens if a test must be repeated Explanation of the test results in a report Can genetic characteristics diseases be determined with a DNA profile More information about equine coat colours More information about canine coat colours More information about feline coat colours Can VHL answer health related questions about my animal Test results and invoices for Combination Packages Approval by studbook or organization Test results and invoices for tests performed More information about breed dependence What are the options for receiving test results What happens if a test must be repeated Explanation of the test results in a report Can genetic characteristics diseases be determined with a DNA profile More information about equine coat colours More information about canine coat colours More information about feline coat colours Can VHL answer health related questions about my animal Test results and invoices

    Original URL path: http://www.vhlgenetics.com/en-us/customerservice/faq/testresults.aspx (2016-02-12)
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  • VHL > Customerservice > FAQ > Information DNA tests
    Development Validation Certification quality assurance Tracking Tracing Verification of origin Webshop Animals Dog Cat Sheep and Goat Cattle Horse Pig Bird Food and Other Plant Micro organisms Checkout Customerservice FAQ Taking samples Submitting samples Request DNA tests Payments Test results Information DNA tests Submission forms Requestform swabs bags General Conditions VHL Cookies News Contact Contactform Routedescription Wageningen Routedescription Malle Belgium Customerservice FAQ Information DNA tests Information DNA tests How do I order a test The choice of tests is up to you Verification parentage kinship using DNA profiles Determining a genetic characteristic or disease Can genetic characteristics diseases be determined with a DNA profile More information about equine coat colours More information about canine coat colours More information about feline coat colours Can VHL answer health related questions about my animal More information about breed dependence How do I order a test The choice of tests is up to you Verification parentage kinship using DNA profiles Determining a genetic characteristic or disease Can genetic characteristics diseases be determined with a DNA profile More information about equine coat colours More information about canine coat colours More information about feline coat colours Can VHL answer health related questions about my animal More

    Original URL path: http://www.vhlgenetics.com/en-us/customerservice/faq/informationdnatests.aspx (2016-02-12)
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