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  • About CSI
    are listed on the Toronto Stock Exchange under the symbol CSU Financials Stay Connected Our Vertical Markets Agri Food Asset Management Logistics Communications Cultural Collections Management Financial Services Justice Library Management Marine People Transportation Rental Management Retail Other Markets Recent News 10 05 2015 Volaris Group Acquires Red River Software 09 15 2015 Volaris Group Expands Position in Communications Vertical with Acquisition of NETadmin Systems 01 05 2015 Volaris Group

    Original URL path: http://www.volarisgroup.com/csi (2016-04-25)
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  • Success Snapshot- Wellington Computer Systems Ltd.
    credit unions throughout Ireland After 30 years of successful growth Wellington co founders Alex Dunne and Kevin Taylor knew it was time to start thinking about retirement and succession planning The Volaris Difference Without a clear succession plan in place Dunne was receptive when approached by Volaris Group After meeting with representatives from Volaris Dunne felt that he had found a natural home for their business Volaris buy and hold acquisition philosophy was well aligned with Dunne Taylor s long and short term goals Volaris also leveraged their experience in the financial services sector to help steer the credit union side of Wellington towards success Since the acquisition some of the major benefits that Volaris brought to Wellington are as follows A sharper focus to commercial matters through the implementation of reporting guidelines Increased customer satisfaction Improved operations through the sharing of shared best practices Developed talent through performance metrics internal benchmarking talent reviews Positioned the company for long term sustainable success as Dunne Taylor move towards retirement At the end of the day Volaris did everything they said they would and everybody thinks of the sale positively Alex Dunne Co founder of Wellington Software Both Wellington s staff and customers are pleased with the acquisition and look forward to the future developments with Volaris More Snapshots Success Snapshot Wellington Computer Systems Ltd Success Snapshot Wynne Systems Success Snapshot Incognito Success Snapshot Gallery Systems Success Snapshot Travisoft Success Snapshot AssetWorks Fleet Success Snapshot SBC Success Snapshot AssetWorks Facilities Success Snapshot CourtView Justice Solutions Success Snapshot Cultura Technologies Stay Connected Our Vertical Markets Agri Food Asset Management Logistics Communications Cultural Collections Management Financial Services Justice Library Management Marine People Transportation Rental Management Retail Other Markets Recent News 10 05 2015 Volaris Group Acquires Red River Software 09 15 2015 Volaris Group

    Original URL path: http://www.volarisgroup.com/success-stories/profile/success-snapshot-wellington-computer-systems-ltd (2016-04-25)
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  • Success Snapshot: Incognito
    Bourque CEO of Incognito wanted a buyer who would not dismantle the company post acquisition and allow the company s integrity to remain intact while moving the business forward with him at the helm as CEO The Volaris Difference Incognito found the right buyer in Volaris Group With the buy and hold strategy offered by Volaris Incognito was assured that Volaris was committed for the long run Since being acquired in 2014 Incognito has experienced some key benefits An infusion of capital to pursue new growth strategies Introduction of key performance indicators has helped management make accurate assessments and strengthen the business The company has also gained a vast amount of operational and financial expertise from Volaris Feedback from the employees has been positive since the acquisition There were no significant structural changes within the organization so business could carry on as usual Overall Bourque and the Incognito team felt that selling to Volaris was a positive experience and the company strongly feels that they have a bright future ahead of them The Difference Before Volaris Strong financial position and customer base but there was potential to expand Lack of sufficient resources to pursue expansion Goals Required an investor who wouldn t dismantle the company post acquisition Needed Capital investment to grow the business After Volaris Infusion of capital to pursue growth Gained financial and operational expertise from Volaris Were able to successfully strengthen and expand the business More Snapshots Success Snapshot Wellington Computer Systems Ltd Success Snapshot Wynne Systems Success Snapshot Incognito Success Snapshot Gallery Systems Success Snapshot Travisoft Success Snapshot AssetWorks Fleet Success Snapshot SBC Success Snapshot AssetWorks Facilities Success Snapshot CourtView Justice Solutions Success Snapshot Cultura Technologies Stay Connected Our Vertical Markets Agri Food Asset Management Logistics Communications Cultural Collections Management Financial Services Justice Library Management Marine

    Original URL path: http://www.volarisgroup.com/success-stories/profile/success-snapshot-incognito-v3 (2016-04-25)
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  • Success Snapshot: Travisoft
    who understood branding and could help to align their messaging with Travisoft s position in the market Travisoft found the right parent in Volaris Volaris provided the exit strategy that the founder wanted and had the knowledge and expertise to continue to grow and expand Travisoft into new markets The Volaris Difference In 2012 Volaris acquired Travisoft Since then Travisoft has experience three key benefits Engaged employees who are thrilled to gain exposure to new markets and to be a part of a larger team Focus on customer service mentality Before Volaris there were a few inefficiencies with customer service but Volaris expertise helped correct those and aided Travisoft in adopting this new mindset Revitalized branding aligned messaging and positioning for the company Since the acquisition Travisoft has continued to grow and employees believe that this acquisition has been a change for the better At Volaris we maintain a buy and hold business strategy As a result of our commitment to the long term prosperity for all of our acquisitions we believe in the importance of coaching as well as learning from their leadership teams Working closely with Travisoft s team has created a platform for their expansion and will enable their continuing success Mark Miller CEO Volaris Group The Difference Before Volaris Founder wanted an exit strategy Successful but there was still potential to expand Misaligned positioning and messaging Goals Update brand Streamline messaging and positioning Look for new opportunities to grow After Volaris Update brand Streamline messaging and positioning Look for new opportunities to grow More Snapshots Success Snapshot Wellington Computer Systems Ltd Success Snapshot Wynne Systems Success Snapshot Incognito Success Snapshot Gallery Systems Success Snapshot Travisoft Success Snapshot AssetWorks Fleet Success Snapshot SBC Success Snapshot AssetWorks Facilities Success Snapshot CourtView Justice Solutions Success Snapshot Cultura Technologies Stay

    Original URL path: http://www.volarisgroup.com/success-stories/profile/success-snapshot-travisoft (2016-04-25)
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  • Success Snapshot: AssetWorks Fleet
    parent that valued and understood the software market and aligned more strategically with their business model The Volaris Difference In 2008 Volaris acquired the three AssetWorks divisions Since then Assetworks Fleet has experienced three key benefits Volaris business model aligns seamlessly with the interests of a software company They understand how to market scale and manage enterprise software products There is a harmony of values and business strategy between Volaris and AssetWorks Fleet Volaris has established a bonus pool structure that relates directly to staff performance and leverages the division s profitability in a meaningful way AssetWorks Fleet uses this as incentive to attract and retain a talented workforce Volaris values staff development and learning Education and leadership programs are made available to AssetWorks Fleet s management personnel Feedback since the acquisition has been overwhelmingly positive and not just because of competitive compensation packages The staff feels as if the Volaris management structure is transparent and there is an authentic sense of appreciation of an employee s contributions At Volaris we really pride ourselves on a genuine sense of caring and investment VC firms tend to only focus on the bottom line they tend to be less interested in maximizing a company s impact and growing a business meaningfully Those things matter to us and certainly that is the case with AssetWorks Mark Miller CEO Volaris Group The Difference Before Volaris Previous parent did not have software experience Lack of support and development Profit sharing was inequitable Goals A parent that understood the enterprise software market Better alignment with business model Support and development opportunities to maximize potential After Volaris Volaris understands how to market scale and manage enterprise software A bonus pool was established for staff Employee feedback has been overwhelmingly positive More Snapshots Success Snapshot Wellington Computer Systems

    Original URL path: http://www.volarisgroup.com/success-stories/profile/success-snapshot-assetworks-fleet (2016-04-25)
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  • Success Snapshot: SBC
    with the Windows application As a result marketing of the new product suffered and company cash flow became a cause of concern The Volaris Difference Volaris acquired SBC in 2008 Since then SBC has experienced three key benefits The existing infrastructure at Volaris allowed SBC to cut overhead reallocate resources and function in a more nimble and efficient manner As a result SBC s existing revenue stream was able to support growth and development HR tasks are now handled by Volaris which frees up SBC s staff to develop the software and focus on marketing and sales particularly to larger clients In recent years Volaris has extended its investment in the rental management software vertical which has helped customer perception of SBC s own product and positioned the company well as a thought leader and industry expert Since the acquisition with a more solid financial underpinning SBC has moved forward with an ambitious corporate vision The software is now more flexible more scalable and integrates better with other solutions and the company is positioned for future growth and expansion SBC had simply lost their way The enterprise software market no matter the vertical requires that a company adapt to evolving technologies We came in and empowered SBC to be more competitive and nimble in the marketplace Now SBC is offering a cutting edge rental software application that is even more sophisticated than the one they were selling before Mark Miller CEO Volaris Group The Difference Before Volaris Poor perception of SBC s product in the marketplace Software lacked key functionality Overhead costs were eating into the bottom line Goals Cut overhead Free up staff to focus on development More ambition target larger clients After Volaris Overhead is cut to manageable levels Staff are free to develop product functionality New larger

    Original URL path: http://www.volarisgroup.com/success-stories/profile/success-snapshot-sbc (2016-04-25)
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  • Accessible Customer Service Plan Providing Goods and Services to People with Disabilities
    In the event of a planned or unexpected disruption to services or facilities for customers with disabilities Volaris will notify customers promptly This clearly posted notice will include information about the reason for the disruption its anticipated length of time and a description of alternative facilities or services if available The notice will be placed at the main entrance of Volaris Training Volaris will provide training to employees volunteers and others who deal with the public or other third parties on our behalf This training will be provided to employees and others who deal with the public on our behalf within 90 days of their date of hire Training will include An overview of the Accessibility for Ontarians with Disabilities Act 2005 and the requirements of the customer service standard Volaris s plan related to the customer service standard How to interact and communicate with people with various types of disabilities How to interact with people with disabilities who use an assistive device or require the assistance of a service animal or a support person How to use the equipment or devices e g TTY available on site or otherwise that may help with providing goods or services to people with disabilities What to do if a person with a disability is having difficulty in accessing Volaris s goods and services Staff will also be trained when changes are made to your accessible customer service plan Feedback process Customers who wish to provide feedback on the way Volaris provides goods and services to people with disabilities can contact Daniela Magnoli All feedback including complaints will be sent to Daniela Magnoli Human Resources Volaris Software Group 5800 Explorer Drive 5 th floor Mississauga ON Office 905 629 8727 x 4507 Email daniela magnoli trapezegroup com Customers can expect to hear back

    Original URL path: http://www.volarisgroup.com/accessible-customer-service-plan-providing-goods-and-services (2016-04-25)
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  • Au sujet du Groupe Volaris
    à renforcer les entreprises sur les marchés ou elles sont en concurrence et à leur permettre de se développer que cette croissance se fasse de manière organique par le biais de nouveaux investissements le développement de produits et des activités quotidiennes ou bien au travers d acquisitions Nous cherchons des opportunités d investissement dans des entreprises des technologies ou des idées qui apportent une valeur ajoutée à ces marchés et nous investissons sur le long terme Pour les entrepreneurs les entreprises en phase de démarrage et de création notre objectif est d établir des relations à long terme de favoriser l esprit d entreprise et de stimuler la croissance en investissant notre argent notre soutien et notre expertise En adaptant notre approche à chaque opportunité nous offrons des conditions flexibles qui répondent aux besoins des entreprises à chaque stade de leur croissance L innovation et la focalisation sont des clés essentielles Aider à l épanouissement de nouvelles idées qui apportent de la valeur à nos marchés verticaux c est ce qui nous intéresse Stay Connected Our Vertical Markets Agri Food Asset Management Logistics Communications Cultural Collections Management Financial Services Justice Library Management Marine People Transportation Rental Management Retail Other Markets

    Original URL path: http://www.volarisgroup.com/au-sujet-du-groupe-volaris (2016-04-25)
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